Clearing a Call, Redial, Speaker, Conference

2402 and 5402 User Guide

Clearing a Call

To clear an established call:

Either:

•Replace the handset.

•Press DROP.

Redial

The Redial feature automatically redials the last extension or outside number (up to 24 digits) you dialed.

To redial the last number that you dialed:

•Press REDIAL.

Speaker

The Speaker facility allows you to monitor incoming calls only. You must use the handset to speak to the caller. You can also use Speaker to terminate an existing call.

SPEAKER switches the speaker on/off. The light associated with this button turns on when the speaker is active.

Conference

The Conference feature allows you to conference other parties (including yourself) into a call.

Notes

•The number of parties allowed in a conference is controlled by your phone system.

•Two Call Appearance keys are required for the conference feature.

To add another party to a call:

1.Press CONFERENCE. The existing call is put on hold.

2.Dial the number of the person you want to add to the call.

3.Wait for an answer. If the called party does not answer or does not want to join the conference, press DROP. You can return to the held call by pressing the associated call appearance button.

4.To add the person to the call, press CONFERENCE again.

5.Repeat steps 1 through 4 for additional conference connections.

Notes

•To remove yourself from the conference, hang up.

•If the conference contains only two parties, pressing the DROP key will end the conference.

2402 and 5402 User Guide	Page 8
IP Office 4.0	15-601057 Issue 4a (11th December 2006)

5402, 2402 specifications

The Avaya 5402 is a robust desktop phone designed for business environments that require reliable communication solutions. Part of Avaya’s flagship 9600 Series, the 5402 model caters specifically to users who need a simple yet effective tool for handling their communication needs while integrating seamlessly with modern telephony technologies.

One of the main features of the Avaya 5402 phone is its high-quality speakerphone. This function enables crystal-clear audio quality during conference calls, enhancing collaboration among team members, whether they are in the office or working remotely. The device also includes a full-duplex audio feature, allowing multiple users to speak and be heard simultaneously, thus improving the overall communication experience.

Another notable characteristic of the Avaya 5402 is its intuitive user interface. The phone features a backlit display which demonstrates both the functionality of the device and makes it easy to use in various lighting conditions. The navigation keys below the display allow for effortless access to various functions such as directory, call logs, and settings. Additionally, with programmable buttons, users can customize their workflow, making it more efficient by assigning frequently used functions such as speed dial or call transfer options at their fingertips.

The Avaya 5402 phone employs Voice over IP (VoIP) technology, which not only offers cost-effective calling solutions but also supports advanced call management features. This technology ensures that voice signals are transmitted over the internet rather than traditional telephone lines, enabling greater scalability and flexibility. It is particularly advantageous for businesses looking to streamline their communication systems and reduce operational costs.

Furthermore, the device supports Power over Ethernet (PoE), which simplifies the installation process by allowing it to receive power and data over a single network cable. This capability reduces wire clutter and provides the added benefit of uninterrupted power during outages when connected to a reliable PoE switch.

In summary, the Avaya 5402 combines reliable hardware with advanced technology to meet the demands of contemporary businesses. Its user-friendly interface, VoIP capabilities, and customizable features make it an essential tool for enhancing productivity and maintaining effective communication in today’s fast-paced business landscape. For organizations seeking a dependable and efficient phone solution, the Avaya 5402 stands out as a valuable investment.