Avaya 2402, 5402 manual Telephone, About this Guide, Overview

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The Telephone

About this Guide

This guide describes how to use all the features on your Avaya IP Office 2402/5402 phone.

For basic phone settings and functionality, refer to the relevant Quick Reference Guide for your IP Office phone.

Further information about IP Office is available from www.avaya.com/support and also from http://marketingtools.avaya.com/knowledgebase.

Overview

This guide covers the use of the 2402 and 5402 phones on IP Office. Both phones are similar, however the 5402 is only supported on the IP Office whereas the 2402 is supported on a range of Avaya phone systems.

The 2402 display is not fully supported on IP Office. For call appearance icons, caller display etc, the 5402 should be used.

1.Display, Call Appearance: Two Call Appearance Keys allow you to handle multiple calls and the display shows call information.

2.Message Lamp: This lamp is used as follows;

On (Continuous): There are new messages in your voicemail mailbox, or in another mailbox for which you have been configured to receive "Message Waiting Indication".

Flashing: The lamp also flashes when the phone receives a call.

3. MESSAGES: Access your mailbox.

2402 and 5402 User Guide

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IP Office 4.0

15-601057 Issue 4a (11th December 2006)

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Contents IP Office Documentation information Avaya Support Table of Contents Page Overview TelephoneAbout this Guide Drop Call Handling Buttons HoldIncoming Call Call Appearance KeysConnected On HoldLogging Off Logging OnNo User Display Making a Call Basic Call Handling FeaturesAnswering a Call Redial Clearing a CallSpeaker ConferenceMute To switch off your handset microphoneHold To put an existing call on holdTo transfer the current call to another extension TransferMessages System Features Introduction System FeaturesCall Forwarding Following options are available for call forwardingDo Not Disturb Diverting CallsTo use Follow-Me-Here from another extension To use Follow-Me-To from your home extensionParking Calls Ring BackTo park a call to be picked up by any extension To Park a call to your local extensionFollowing options are available for voicemail VoicemailPrivate Call Default Short Codes Page Call IndexAL7 1LZ Compact Business Center
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5402, 2402 specifications

The Avaya 5402 is a robust desktop phone designed for business environments that require reliable communication solutions. Part of Avaya’s flagship 9600 Series, the 5402 model caters specifically to users who need a simple yet effective tool for handling their communication needs while integrating seamlessly with modern telephony technologies.

One of the main features of the Avaya 5402 phone is its high-quality speakerphone. This function enables crystal-clear audio quality during conference calls, enhancing collaboration among team members, whether they are in the office or working remotely. The device also includes a full-duplex audio feature, allowing multiple users to speak and be heard simultaneously, thus improving the overall communication experience.

Another notable characteristic of the Avaya 5402 is its intuitive user interface. The phone features a backlit display which demonstrates both the functionality of the device and makes it easy to use in various lighting conditions. The navigation keys below the display allow for effortless access to various functions such as directory, call logs, and settings. Additionally, with programmable buttons, users can customize their workflow, making it more efficient by assigning frequently used functions such as speed dial or call transfer options at their fingertips.

The Avaya 5402 phone employs Voice over IP (VoIP) technology, which not only offers cost-effective calling solutions but also supports advanced call management features. This technology ensures that voice signals are transmitted over the internet rather than traditional telephone lines, enabling greater scalability and flexibility. It is particularly advantageous for businesses looking to streamline their communication systems and reduce operational costs.

Furthermore, the device supports Power over Ethernet (PoE), which simplifies the installation process by allowing it to receive power and data over a single network cable. This capability reduces wire clutter and provides the added benefit of uninterrupted power during outages when connected to a reliable PoE switch.

In summary, the Avaya 5402 combines reliable hardware with advanced technology to meet the demands of contemporary businesses. Its user-friendly interface, VoIP capabilities, and customizable features make it an essential tool for enhancing productivity and maintaining effective communication in today’s fast-paced business landscape. For organizations seeking a dependable and efficient phone solution, the Avaya 5402 stands out as a valuable investment.