Pioneer VSX-AX10Ai-G manual Additional information Troubleshooting, Power, No sound

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Additional information

12

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, contact the Pioneer Service Center specified on your warranty card.

Power

Symptom

Cause

Remedy

The power does not turn on.

• The power plug is disconnected.

• Connect the power plug to the wall outlet.

 

 

 

 

• The protection circuit may have been

• Disconnect the power plug from the outlet, and insert

 

activated.

again.

 

 

 

• Something is obstructing the rear panel fan. • Unplug the receiver from the wall and call the Pioneer

 

 

Service Center specified on your warranty card.

 

 

 

The receiver suddenly switches

• The speaker wires are frayed or sticking out

• Reinsert the speaker wires, making sure there are no

off.

of the jack, and are touching the back of the

stray strands of wire and that they are inserted fully.

 

receiver or another set of wires.

 

 

 

 

 

• The receiver has a serious problem.

• Unplug the receiver from the wall and call the Pioneer

 

 

Service Center specified on your warranty card.

During loud playback the power suddenly switches off.

The protection circuit has been activated because the lowest actual impedance of the speakers (as opposed to the speakers rated impedance) is dangerously low.

Turn down the volume.

When its convenient, go to Acoustic Calibration EQ on page 60 and lower the 63 Hz and 125 Hz equalizer levels using the manual setting.

Turning the digital safety feature on may allow you to turn up the volume a little more. To switch between SAFETY 1 (medium effect), SAFETY 2 (more effect) and SAFETY OFF, put the receiver into standby, then press the

STANDBY/ON button while holding down the OPTION button on the front panel. If the power switches off even with SAFETY 2 switched on, turn down the volume.

AMP ERR blinks in the display,

• The receiver has a serious problem.

then the power automatically

 

switches off.

 

After about a minute (you won’t be able to switch the unit on during this time), switch the receiver back on. If the message persists, call the Pioneer Service Center specified on your warranty card.

FAN STOP blinks in the display, then the power automatically switches off.

• Something is obstructing the fan located on

• Unplug the receiver from the wall and call the Pioneer

the underside of the unit.

Service Center specified on your warranty card.

 

 

• The fan is malfunctioning.

• Unplug the receiver from the wall and call the Pioneer

 

Service Center specified on your warranty card.

OVERHEAT blinks in the display and no sound is output.

The internal temperature of the unit has become too high.

After allowing the unit to cool down in a well-ventilated place, try switching the receiver back on. Make sure you follow the guidelines for improving heat dispersal in Ventilation on page 2.

No sound

Symptom

Cause

Remedy

No sound is output when an

• Improper connections.

• Make sure you have properly connected the component

input source is selected.

 

to the corresponding input on the back of the receiver

 

 

(see Connecting your equipment on page 12).

Sound is muted or the volume is turned down.

• Press MUTE or adjust the volume accordingly.

• The TAPE 2 monitoring feature is on.

Press TAPE 2 MONITOR to switch it off (see Monitoring your recording on page 74).

• Speakers are turned off or selected

• Press SP SYSTEM A/B to select the proper speaker set

improperly with the SP SYSTEM A/B switch.

(see Switching the speaker system on page 80).

 

 

• The input signal type is incorrect.

• Press SIGNAL SELECT to select the proper input signal

 

(see Selecting the input signal type on page 46).

The i.LINK source selected for the main room has also been selected as a source in the sub room.

Choose a different source or choose a different input signal for the main room, such as DIGITAL or ANALOG (see Selecting the input signal type on page 46).

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Contents VSX-AX10Ai-G Risk of Electric Shock Do not Open Operating EnvironmentInformation to User Voltage selectorContents Using other functions Surround Setup menuAdvanced setup Controlling other equipmentOur philosophy FeaturesUsing the remote control Checking the supplied accessoriesBefore you start Before you start ChapterCalibrating the remote control screen Setting up the remote controlBefore you start Press CalibrateSetting the button alert volume Setting the clockSetting the time-out setting Locking the remote control Resetting the remote controlRestarting the remote control Press Reset to DefaultReplacing the lithium-ion batteries Connecting your equipment Chapter Connecting your equipmentRear panel When making cable connections Connecting your equipmentConnecting your equipment Connecting your TV Assignable Connecting your equipment Connecting a DVD playerConnecting the multichannel analog outputs STB VSX-AX10Ai Connecting your equipment Connecting a VCR or DVD recorderConnecting your equipment Connecting other video sources About the video converter Connecting your equipment Using the component video jacksConnecting your equipment Connecting digital audio sources Turntable Connecting your equipment Connecting analog audio sourcesPortable DVD player, etc Connecting the speakers Connecting your equipment Installing your speaker systemPlacing the speakers Bare wire connectionsFM wire antenna Connecting your equipment Connecting antennasConnecting external antennas AM loop antennaPlugging in the receiver About the supplied AC power cordsControls and displays Chapter Controls and displaysTone Controls and displaysTuned Controls and displays DisplayBasic remote control displays Controls and displays Remote controlHome menu screens Receiver menu screens SetupDigital NR Disp Mode Remote control displays for the tunerSpeaker A/B Display DimmerTV control menu screens Remote control displays for other componentsOperating menus for additional components 10 CLR Search ModeSwitch on the receiver and your TV Automatically setting up for surround soundGetting started Getting started ChapterEnter Getting startedOther problems when using the Auto Surround Setup Checking the settings on your DVD or other playerPlaying a source Change the receiver input to the source you want to play Listening to your system Chapter Listening to your systemAbout the listening modes Listening in surround soundNeo6 Music settings Dolby Pro Logic IIx Music settingsListening to your system Using the Home THX modes Using the Advanced surround effectsAdjusting the Advanced Surround effect level Use the Option +/- buttons to adjust the effect levelListening in stereo Listening with headphonesPro Logic IIx Movie PRO Logic NEO6 CinemaPress Multi CH Input on the remote control Home menu screen Using the Stream Direct modeAnalog Selecting the input signal typeSelecting USB and multichannel analog input channels Listening to high-sampling formatsChannel Press SB CH Mode repeatedly to cycle through Listening to your system Using the surround back channelAuto Surround back channel optionsCreating a center speaker effect Use the Option +/- buttons to change the settingVSB Auto VSB on VSB OFF Using Midnight and Loudness listening Listening to your system Using Hi-bit and Hi-samplingUsing the tone control Switching the tone control on or offReducing noise during playback Adjusting the bass and trebleTreble Listening to your system Listening to dual mono soundtracks Using the tuner Chapter Using the tunerFinding a station Changing the frequency stepMemorizing station presets Using the tuner Tuning directly to a stationMPX mode Listening to memorized station presets Using the tunerNaming station presets AbcdefghijklmnopqrstuvwxyzSurround Setup menu Chapter Surround Setup menuMaking receiver settings from the Surround Setup menu Select ‘Surround Setup’ then press EnterSpeaker Systems Surround Setup menuLarge Select ‘Channel Level’ then press Enter Channel LevelSetting the Acoustic Calibration EQ manually Setting the Acoustic Calibration EQ automaticallySpeaker Distance Acoustic Calibration EQSelect ‘Manual’ then press Enter Copying your Acoustic Calibration EQ settingsSelect CUSTOM1 or CUSTOM2 then press Enter Select ‘Data Copy’ then press EnterHow to interpret the graphical output How to use Professional Acoustic Calibration EQProfessional Acoustic Calibration EQ Select a manual setup option and press Enter Using Professional Acoustic Calibration EQSelect ‘Professional’ then press Enter If you selected ‘Auto Pro.’, select ‘Start’ and pressCurve Switch the X-Curve on or OFFUse Cursor left/right buttons to select Select ‘X-Curve’ then press EnterSelect ‘Check’ from the Surround Setup menu and press Enter Checking your surround settingsCycle through the settings screen by screen Recalling preset codes Using the remote control with other componentsControlling other equipment Controlling other equipment ChapterControlling other equipment Select a setting typePress Learning on the remote setup menu Programming signals from other remote controlsPioneer-1 DVR-7000 Press Direct Function on the remote setup menu Editing remote control button namesPress OK to confirm the settings Press KEY Label on the remote setup menuSelect the button you want to rename Press OK when you’ve finishedChoose how you want to change the look of the button From the ‘Select Function’ screen, choose LD if the multi operation is being used to switch onInput function This will be the one that starts the multi operation whenPress OK when you’re finished Using multi operationsFrom the remote control Home menu press Multi OperationUsing the 12 volt trigger Switching components on and offUsing System off System OFFUsing other functions Chapter Using other functionsMaking an audio or a video recording Monitoring your recordingUse the Option +/- buttons to adjust the amount of delay Adjusting the delay of a soundtrackPress Option repeatedly until Sacd Gain shows in the display Enhancing Sacd playbackSwitching the speaker impedance Using other functionsSwitch the SD1 Normal Stream Direct mode Dimming the displayResetting the system Using other functions Checking your system settingsDefault receiver settings Bypass Switching the speaker system Using speaker system BUsing speaker system B in another room Other connectionsOther connections Select the ‘ITU-R’ setting from the Speaker Systems menuBi-amping your front speakers SP B ITU-R is selectedUsing the pre-outs Bi-wiring your speakersConnecting additional amplifiers Connecting an external stereo pre-amplifier Using the i.LINK interfaceAbout Pqls rate control About i.LINKCreating an i.LINK network Press ‘USB’ on the remote control Home menu Screen Using the USB interfaceConnecting a PC for Advanced Mcacc output Select ‘PC Output’ and press Enter Advanced Mcacc output using your PCAdvanced setup Chapter Advanced setupMake sure your receiver and TV are both switched on Input Assign menuAssigning the component video inputs Advanced setupAssigning the i.LINK inputs Select ‘Expert Setup’ then press Enter Expert Setup menuAssigning the video inputs Multi in OFF USB OFFBass Peak Level OSD AdjustmentFunction Rename Dynamic Range ControlOSD Overlay Select ‘THX Audio Setup’ then press Enter THX Audio SetupVolt Trigger Surround Back Speaker Position THX Ultra2 Subwoofer SetupBasic surround setup Optimizing your speaker setupAdditional information Additional information ChapterAdditional information THX speaker system setupPower Additional information TroubleshootingNo sound Listening in surround sound on Symptom Symptom Cause Other audio problemsVideo SettingsJack Remote controlSelect button DisplayLink messages Link interfaceMiscellaneous USB interfaceDolby Additional information Surround sound formatsWindows Media Audio 9 Professional About THXPCM Pulse Code Modulation THX Ultra2 Cinema mode Maintenance of external surfacesAdvanced Speaker Array ASA THX MusicModeAdditional information Specifications 04B00001 ARB7292-A