12Additional information
Symptom | Cause | Remedy |
No sound output from the front | • The | • Reconnect the POWER AMP IN terminals to the front |
speakers. | POWER AMP IN terminals to the front | channel |
| channel pre outs are not connected. | (see item 8 in Rear panel on page 12). |
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| • The front speakers are connected to the B | • Connect the front speakers to the A speaker system |
| speaker system jack. | jacks (see Installing your speaker system on page 24). |
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No sound from the surround or | • Speaker settings are incorrect. (for | • Check you speaker settings in Speaker Systems on |
center speakers. | example, they have been set to NO). | page 57. |
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| • The surround and/or center levels are | • Check the levels in Channel Level on page 59. |
| turned down. |
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| • The surround and/or center speakers are | • Check Installing your speaker system on page 24 to |
| disconnected. | make sure the speakers are connected correctly. |
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| • The STEREO listening mode has been | • Choose a surround listening mode (see Listening in |
| selected. | surround sound on page 41). |
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| • Speaker system B is selected. | • Select speaker system A (see Switching the speaker |
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| system on page 80). |
•The 2 channel input setting is selected when using the multichannel analog inputs or the USB interface.
•Change the setting accordingly (see Selecting USB and multichannel analog input channels on page 47).
No sound from surround back speakers.
• Surround back speakers are set to NO. | • Set the surround back speakers to LARGE or SMALL |
| (see Speaker Systems on page 57). |
•The SB CH mode is switched off.• Set the surround back channel to SB CH ON (see page 48).
• The source is not a 6.1 channel playback | • Choose an Advanced surround listening mode (see |
source. | Listening in surround sound on page 41). |
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• The surround back speakers are | • Check Installing your speaker system on page 24 to |
disconnected. | make sure the speakers are connected correctly. |
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• The surround back channel is on the 1 | • Connect the speaker to the surround back left channel |
speaker setting, and your speaker is | output (Installing your speaker system on page 24). |
connected to the right channel output. |
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•The wrong input setting is selected when using the multichannel analog inputs or the USB interface.
•Change the setting accordingly (see Selecting USB and multichannel analog input channels on page 47).
| • The SB CH MODE is switched to AUTO and | • You can still listen with surround back sound by setting |
| the Dolby Surround EX / DTS ES software | the surround back channel to SB CH ON (page 48). |
| you’re playing has no flag to indicate it is 6.1 |
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| compatible. |
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No sound from subwoofer. | • The subwoofer is disconnected or switched | • Connect or switch on the subwoofer (see Installing your |
| off. | speaker system on page 24). |
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| • The subwoofer's settings are incorrect. | • Set the subwoofer (see Speaker Systems on page 57). |
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| • Set the front speakers to SMALL (see Speaker Systems |
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| on page 57). |
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| • The crossover frequency is set too low. | • Set the crossover frequency to a (higher) frequency that |
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| matches your speaker characteristics (see Speaker |
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| Systems on page 57) |
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| • The bass attenuator is set too low. | • See Bass Peak Level on page 91 to adjust the setting. |
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| • The subwoofer's levels are too low. | • See Channel Level on page 59 to check the speaker |
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| levels. |
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| • Check the volume control on the subwoofer to make |
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| sure it is turned up. |
No sound from one speaker.
• The speaker setting has been set to NO. | • Change the setting in Speaker Systems on page 57. |
• The speaker level is too low. | • Check the level in Channel Level on page 59. |
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• The speaker isn’t connected properly. | • Check Installing your speaker system on page 24 to |
| make sure the speaker is connected correctly. |
• The source has no sound output for that | • By choosing an Advanced surround listening mode (see |
channel. | Listening in surround sound on page 41), you may be able |
| to create an extra channel for the speaker. |
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The program indicator lights for • A mute signal is recorded on the channel. |
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a channel, but no sound is |
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output from the corresponding |
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speaker. |
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