TROUBLE SHOOTING
PROBLEM |
| POSSIBLE CAUSES |
| SOLUTION |
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Low heat or low flame when | For propane – improper lighting | Ensure | lighting procedure | is | ||||||
valve turned to high. |
| procedure. |
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| followed | carefully. | All | gas | grill | |
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| valves must be in the off position | |||||
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| when the tank valve is turned on. | |||||
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| Turn tank on for all pressure to | |||||
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| equalize. | See | lighting | |||
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| instructions. |
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| For natural gas – undersized | Pipe must be sized according to | |||||||
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| supply line. |
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| installation code. |
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| For both gases – improper pre- | ||||||||
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| heating. |
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| burners on high for | |||||
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| minutes. |
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Excessive |
| Flame | tamers | installed | Ensure flame tamers are located | |||||
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| incorrectly. |
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| on pins in front and rear of | |||||
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| firebox and inline with burners. | |||||
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| Improper |
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| burners on high for | |||||
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| minutes. |
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| Excessive food waste on sear | Clean flame tamers and drip pan | |||||||
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| plates and in drip pan. |
| regularly. | Do not | line | pan | with | ||
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| aluminum foil. |
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Burners burn with | yellow | Possible spider web or other | Thoroughly | clean | burner | by | ||||
flame, accompanied by | smell | debris. |
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| removing. | See | maintenance | |||
of gas. |
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| instructions. |
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Burner will not light with | Dead battery in igniter. |
| Change battery by turning igniter | |||||||
igniter but will light with |
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| cover | clockwise | to | remove. | |||
match. |
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| Install one AA battery. |
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| Loose electrode wire. |
| Check electrode wire is firmly | ||||||
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| pushed onto the terminal on the | |||||
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| back of the igniter. |
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| Improper gap at electrode tip. | Ensure the collector box is tight | |||||||
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| and the gap between the | |||||
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| electrode end and the collector | |||||
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| box is between 1/8” and 3/16”. | |||||
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| The gap can be adjusted by | |||||
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| bending the box in or out. |
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Humming Regulator. |
| Normal occurrence on hot days. | This is not a defect. It is caused | |||||||
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| by internal vibrations in the | |||||
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| regulator and does not effect the | |||||
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| performance or safety of the gas | |||||
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| grill. |
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