Desa (V) CB36(N installation manual Ment Parts

Page 25

TROUBLESHOOTING

Electronic Ignition System

24

TROUBLESHOOTING

Electronic Ignition System

Note: For additional help, visit DESA’s technical service web site at www. desatech.com

Note: All troubleshooting items arelistedin order of operation.

WARNING: Turn off heater and

CAUTION Never use a wire,

let cool before servicing.Only a quali-

needle, or similar object to

fied service person should service

clean pilot. This can damage

and repair heater.

pilot unit.

The two most common causes of a malfunctioning gas appliance are:

1.Loose wiring connections

2.Construction debris clogging the pilot and/or gas control valve filter

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Ignitor will not spark or pilot will not light

1.

No gas supply, or shutoff valve is OFF

1.

Check to see if you have gas supply and

 

 

 

 

that equipment shutoff valve is opened

 

2.

Air in gas line

2.

Repeat lighting procedure several times

 

 

 

 

to purge all air out of lines. If after re-

 

 

 

 

peated attempts appliance does not light,

 

 

 

 

call for qualified service and repair.

 

3.

Construction debris clogging pilot orifice

3.

Remove debris and dirt, and inspect and

 

 

 

 

clean any other possible obstructions

 

4.

Low gas pressure

4.

Contact your gas supplier to check

 

 

 

 

pressure

 

5.

Kinked pilot line

5.

Have a qualified technician replace pi-

 

 

 

 

lot line

 

6.

Control valve is not opening

6.

Replace control valve (Refer to Replace-

 

 

 

 

ment Parts, page 26)

 

7.

No power to unit or the ignition module

7.

Check that main power is on and that

 

 

 

 

wire connections are made correctly to

 

 

 

 

the ignition model (see Wiring Diagram,

 

 

 

 

page 20). Check for 24 VAC at the sec-

 

 

 

 

ondary side of the transformer. If 24

 

 

 

 

VAC is present, and the module does not

 

 

 

 

operate, have the module replaced oth-

 

 

 

 

erwise have the transformer replaced.

 

 

 

 

 

Pilot will not stay lit

1.

Loose wiring on ignitor wire to ignition

1.

Check wiring connection. Refer to wir-

 

 

module and/or poor ground to ignition

 

ing diagram (see Wiring Diagram, page

 

 

module

 

9) and/or check ground wire to igni tion

 

 

 

 

module

 

2.

Pilot flame too low to sense

2.

Clean and adjust pilot burner and check

 

 

 

 

gas supply and inlet pressure to unit

 

 

 

Note: Have a qualified technician replace

 

 

 

pilot assembly if broken or corroded

 

 

 

 

 

Frequent outage of main burner and pilot

1.

Pilot flame may be too low to sense flame

1.

Cleanandadjustpilotflameformaximum

after complete ignition sequence.

 

causing ignition module to shut down

 

flame across sensor rod.

 

2.

Improper or restricted venting.

2.

Locate and correct all vent conditions

 

 

 

 

(seeCheckingforProperVenting,page8)

117437-01

www.desatech.com

Image 25
Contents Inch B-VENT Decorative GAS Fireplaces For Your Safety OWNER’S Operation and Installation ManualFor Your Safety What to do if YOU Smell GAS Save this manual for future referencePage Safety Information Table of ContentsLocal Codes Product IdentificationPRE-INSTALLATION Preparation Product FeaturesClearances PRE-INSTALATION PreparationFraming and Finishing Mantel Clearances Unit DimensionsTypical B-Vent Configuration Installation Precautions Venting InstallationChecking for Proper Venting Venting InstallationElectronic Ignition Wiring Diagram Wiring DiagramsElectrical Supply Connection Installing Optional Wall Mount Switch GWMS2 Installing Optional ControlsReceiver Volt Alkaline Battery Terminal Wires Battery Clip Installing Remote ReceiverInstalling GAS Piping to Fireplace High Altitude InstallationGAS Supply and Piping Check GAS TypeNatural From Installation Items NeededTest Pressures In Excess of 1/2 Psig 3.5 kPa Checking GAS ConnectionsTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Equipment Shutoff Open Valve ClosedRemoving Lower Louver Access Panel Hearth Access and AssemblyRemoving Top Louver Trim Panel Removing/Replacing Glass DoorApplying Ember Material Installing Logs and Glowing EmbersManual Lighting Procedure For Your Safety Read Before LightingOperating Fireplace Lighting InstructionsOperating Fireplace Electronic Ignition System Optional Wireless Remote OperationOptional HAND-HELD Remote Operation Operating Optional GWMS2 ON/OFF Wall Mounted SwitchON/OFF Series Model HRC100 AIR Adjustment Setting Pilot AssemblyInspecting Burners Burner Flame PatternGlass Door Cleaning and MaintenancePilot and Burners LogsNeedle, or similar object to TroubleshootingPilot unit Or cycles during operation Gas leak. See Warning statement Ment Parts, Gas leak. See Warning statement at Technical Service Replacement Parts Service HintsSpecifications Parts Under WarrantyIllustrated Parts Breakdown KEY Parts ListVCB36N VCB36NEBurner Assembly for Models VCB36N, VCB36P Description QTY Burner Assembly for Models VCB36NE, VCB36PE KEY VCB36NE VCB36PE Description QTY Remote Control KIT WRC Series AccessoriesOWNER’S Registration Form Industrial Drive Box Bowling Green, KY 117437-01 117437-01 Page Model Serial No Date Purchased Keep this WarrantyIndustrial Drive P.O. Box