Desa VSGF33PRC Replacement Parts, Service Hints, Technical Service, Parts Under Warranty

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Replacement Parts

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products’ Technical Service Department at 1-866-672-6040.

When calling DESA Heating Products, have ready

•your name and address

•model and serial numbers of your fireplace

•how fireplace was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products at 1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

•model number of your fireplace

•the replacement part number

Service Hints

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specified heat

• propane/LP gas supply may be low for pro- pane/LP unit

You may feel your gas pressure is too low. If so, contact your local gas supplier.

Technical Service

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA Heating Products’ Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA Heating Products’techni- cal services web site at www.desatech.com.

119304-01A

www.desatech.com

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Contents Remote-ready fireplace System VSGF33PRC and VSGF33NRCTable of Contents Safety Information Local Codes Product IdentificationAir For Combustion Ventilation Product FeaturesAccessory UnpackingAIR for Combustion Ventilation Providing Adequate VentilationDetermining FRESH-AIR Flow for Fireplace Location Ventilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Electrical Hookup InstallationInstalling Hood Check GAS TypeExample Installation ClearancesInstalling Gas Piping to Fireplace Location, Conventional Fireplace InstallationDepth Built-In Fireplace InstallationActual Framing Height Front WidthInstalling Gas Piping to Fireplace Location Mantel Clearances for Built-In InstallationInstallation Items Needed Propane/LP Vent Pointing DownConnecting Fireplace to Gas Supply Checking GAS ConnectionsNatural Gas Test Pressures Equal To or Less Than Psig 3.5 kPa Pressure Testing Fireplace Gas ConnectionsInstalling Bottom Logs Installing LogsInstructions For Your Safety Read Before LightingOperating Fireplace LightingRemote Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance OpTIONAL Hand-HeldThermostat Model HRC200 On/Off Model HRC100Main burner Inspecting BurnersOptional Blower Operation Pilot Flame PatternCleaning Maintenance Inspecting BurnersBurner Injector Holder and Pilot Air Inlet Hole Logs Cleaning MaintenanceWiring Diagram SpecificationsObserved Problem Possible Cause Remedy Troubleshooting Diagram, TroubleshootingStalling Logs, Statement above Gas leak. See WarningParts Under Warranty Replacement PartsService Hints Technical ServiceIllustrated Parts Breakdown Log Base Assembly Models VSGF33NRC and VSGF33PRCParts List Fireplace mOdels VSGF33NRC and VSGF33PRC Illustrated Parts BreakdownParts List Equipment Shutoff Valve GA5010 AccessoriesReceiver and HAND-HELD Thermostat Remote Control KIT HRC200 Receiver and HAND-HELD Remote Control KIT HRC100Accessories WALL-MOUNT ON/OFF SwitchWALL-MOUNT Thermostat 119304-01A 119304-01A Warranty Information Keep this WarrantyLimited Warranty VENT-FREE GAS Fireplace