Desa VTGF33NRA installation manual Owners Registration Form

Page 35

OWNER'S REGISTRATION FORM

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

 

 

 

(Comfort Glow, Vanguard, etc.)

 

 

 

Model:

 

 

 

(EFP33PR, VTGH33NR, etc.)

 

 

 

Date Purchased:

 

 

Note: Keep receipt for warranty verification.

 

 

 

Serial Number:

 

 

 

7 or 9 digit number located on product or identification tag.

First Name:

 

 

 

Last Name:

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

State:

 

 

Zip:

 

 

Country:

 

 

Home Phone: (

)

-

 

 

 

 

 

 

 

 

 

E-Mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

Please answer the following questions to register your product with DESA Heating Products:

1.Where will the product be used?

 

❍ Living/Family Room

❍ Office/Warehouse ❍ Utility Shed/Outbuilding

❍ Garage ❍ Bedroom

❍ Bathroom

❍ Other

2.

If you bought this product yourself, did you plan to purchase this type of product before going into the store? ❍ Yes

❍ No

3.

Who selected the product? ❍ Male

❍ Female ❍ Both

 

 

 

4.

What is the population of your area?

❍ Under 10,000

❍ 10,000 to 25,000

❍ 25,000 to 50,000 ❍ 50,000 to 100,000

 

❍ 100,000 to 250,000

❍ Over 250,000

 

 

 

 

5.

What is your primary source of heat?

❍ Propane (LP Gas) ❍ Fuel Oil ❍ Wood ❍ Natural Gas

❍ Electric

❍ Other

6.

How was the product installed? ❍ Professional Installer

❍ Self ❍ Other

 

 

 

7.Cost of product excluding sales tax? $___________________

8.Cost to install product? $____________________

9.

Type of store where product was purchased?

❍ Hardware

❍ Propane Dealer

❍ Natural Gas/Utility Co.

❍ Home Center/Builder’s Supply

 

❍ Fireplace or Hearth Shop

❍ Farm Store

❍ Other

 

 

 

 

 

 

10.

What motivated you to buy this product? ❍ Sudden Cold Weather

❍ Replace Older Model ❍ D.I.Y. Home Project

 

❍ Emergency Back-Up Heat

❍ Heater was on Sale

❍ Energy Savings/High Efficiency ❍ Construction Project ❍ Other

11.

How did you learn about this product brand? ❍ Advertising

❍ Relative or Friend

 

❍ Store Display ❍ Other ________________________

12.

Level of Education of Purchaser: ❍ Some High School

❍ Completed High School

❍ Completed College

❍ Completed Graduate School

13.

Age of Purchaser: ❍ Under 20 ❍ 20 - 29

❍ 30 - 39

❍ 40 - 49

❍ 50 - 59

❍ 60 or Over

 

14.

Buyer’s total annual household income: ❍ Under $15,000

❍ $15,000 to $19,999

❍ $20,000 to $34,999

❍ $35,000 to $49,999

 

❍ $50,000 to $74,999 ❍ $75,000 to $99,999 ❍ $100,000 and Over

 

 

 

15.Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16.In choosing this product, how important were the following:

 

Not Important

Somewhat Important

Very Important

Availability

❍

❍

❍

Price

❍

❍

❍

Brand Name

❍

❍

❍

Overall Quality

❍

❍

❍

Heat Output

❍

❍

❍

Made in USA

❍

❍

❍

Warranty

❍

❍

❍

Local Service

❍

❍

❍

Value for Price

❍

❍

❍

Prior Brand Experience

❍

❍

❍

Controls Location

❍

❍

❍

Thermostat, Remote, or Manual Operation

❍

❍

❍

Ease of Operation

❍

❍

❍

Special Features

❍

❍

❍

Salesperson’s Recommendation

❍

❍

❍

Friend/Relative’s Recommendation

❍

❍

❍

Portability

❍

❍

❍

Quiet Operation

❍

❍

❍

Image 35
Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualSafety Information Table of ContentsOther gases Product IdentificationUnpacking Product FeaturesLocal Codes Confined Space and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionVentilation Air From Inside Building Determining FRESH-AIR Flow for Heater LocationVentilation AIR Determining if You Have a Confined or Unconfined SpaceVentilation Air From Outdoors InstallationCheck GAS Type Electrical Hookup Installation ClearancesInstallation Sequence Removing Fireplace Screen and Floor AssemblyElectrical Connections for Power Cord Relocating Wall Switch AssemblyRelocating Wall Switch Assembly Mounting Wall Switch Assembly to Side of Mantel Installing GAS Piping to Fireplace LocationInstallation Items Needed Connecting Fireplace to GAS SupplyChecking GAS Connections Pressure Testing Fireplace Gas ConnectionsPressure Testing Gas Supply Piping System Hole Conventional Fireplace InstallationMantel Clearances for Built-In Installation BUILT-IN Fireplace InstallationAssembling and Attaching Optional Brass Trim Installing HoodInstalling Logs Installing Log #2 Right and Log #3 Left Installing Battery Into RemoteOperating Fireplace Installing ScreenFor Your Safety Read Before Lighting Using Supplied Wall Switch AssemblyManual Lighting Instructions For Electrical Power OutageTo Turn OFF GAS To Appliance Operating FAN Shutting Off Heater When Manually LitInspecting Burners Optional Blower OperationBurner Flame Patterns Cleaning MaintenanceCleaning Burner Injector Holders and Pilot AIR Inlet Holes Logs SpecificationsObserved Problem Possible Cause Remedy TroubleshootingFor Com Gas leak. See Warning statement Illustrated Parts Breakdown Remote Control LOG Base Assembly Models VTGF33PRA VTGF33NRA Parts ListFireplace Models VTGF33NRA VTGF33PRA Fireplace Models VTGF33NRA and VTGF33PRA Accessories Firebox Brick Liner G8000 Series Cleaning KIT GCKSlim Hearth Base Laminate Trim for Hearth or MantelWiring Diagram Replacement PartsService Hints Technical ServiceDiameter Holes TemplatesThis page Intentionally Left Blank Owners Registration Form Postage Required 110112-01A Not a UPC