Hearth and Home Technologies CASTLEWOOD 42 Troubleshooting, Diagnostics and Problem Solving

Page 31

11 Troubleshooting

A. Diagnostics and Problem Solving

I can’t get a good fire going. What am I doing wrong?

Diagnostic Questions

Possible Causes of Condition

Solutions

Is the damper open?

• No draft

Open damper.

 

 

 

 

Is there enough paper/starter?

•

Insufficient heat to ignite kindling

Use more paper/starter.

 

 

 

 

Is there enough kindling?

•

Insufficient heat to ignite fuel

Use more dry kindling.

Is the kindling dry?

 

 

 

 

 

 

Is there enough or too much

• Insufficient heat to establish draft

Use small split wood that is well seasoned (split, covered on

wood? Is it too large? Is it dry

 

 

top at least 6 months, preferably a year).

•

Insufficient air passage

enough?

 

 

 

 

•

Insufficient surface area

 

 

 

 

• Ignition temperature high due to moisture

 

 

 

 

Are there adequate air spaces

• Insufficient combustion air and exposed

Arrange kindling and wood for air movement.

between fuel pieces?

 

surface area

 

 

 

 

Is the chimney pre-warmed?

• Exposed, cold chimney down drafting

Use lighted rolled newspaper at throat or flue opening to

 

 

 

start upward movement.

 

 

 

Does the kindling, wood not

• Condition, amount, arrangement of kindling

Use more, drier, well-spaced kindling and fuel.

ignite?

 

and fuel

 

 

 

 

Does the kindling ignite, but the

• Amount of kindling

Use more kindling; use smaller, dry wood.

fuel doesn’t?

•

Condition of fuel

 

 

 

 

 

 

Does the fuel ignite, but not burn

• Condition of fuel

Use well-seasoned wood and sufficient amount; turn

well?

• Draft problem

exhaust fans off; open window slightly. Perform Simplified

 

House Pressure Test.

 

 

 

 

 

 

 

I don’t get enough/any heat from the fireplace. What can I do about it?

Diagnostic Questions

Possible Causes of Condition

Solutions

 

How much wood is used for fire?

• Insufficient fuel

Make larger fires.

 

 

 

 

How well seasoned is the wood?

• Condition of fuel

Burn seasoned wood: covered on top, split and stacked for

 

 

9 months to 2 years.

 

 

 

 

How much heat output do you

• Unrealistic expectations

Explanation of decorative nature of fireplace; suggestion of

expect?

 

approved fireplace insert.

 

 

 

 

The fireplace burns the wood too fast. What can I do?

Diagnostic Questions

Possible Causes of Condition

Solutions

 

Do you have glass doors?

•

Need to slow air intake

Add glass doors.

 

 

 

 

 

What is the condition of the

•

Extremely dry wood

Mix in less seasoned wood after fire established.

wood?

 

 

 

 

 

 

 

 

 

Outdoor Lifestyles by Hearth & Home Technologies Inc. • 4070-300 Rev C • 4/11

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Contents Fire Risk Hot glass will cause burnsGrate Listing Label Information/LocationNumber Table of Contents Do not overfire Listing and Code ApprovalsAppliance Certification Not intended for use as a primary heat sourceGetting Started Cooling Air Inspect Fireplace and ComponentsGrate FirescreenExterior Walls see Figure Freestanding Installations see FigureFraming and Clearances Selecting Fireplace LocationFreestanding Installation Clearances Frame the Fireplace Sidewalls/SurroundsChimney Requirements Place the Protective Metal Hearth Strips Installation of FireplaceSecure the Fireplace Position the Fireplace Level the FireplaceInstall Cooling Air Hoods Height of Chimney Components Chimney AssemblyAssemble the Chimney Sections Using Offsets/Returns ST1175/ST475 Square Termination Cap Install the Termination CapComplete the Enclosure Chase TopTCT1175 Terra Cotta Cap Installing a TCT1175 Square Termination CapInstall Side Molded Brick Panel Installation of Molded Brick PanelMortar Optional Grate Install ScreensAsphyxiation Risk AccessoriesGas Log/Lighter Provisions Gas Code, Ansi Z223.1Hearth Extension Finishing= 1/k x inches of thickness Equivalent insulation Raised Hearth Extension FramingNon-combustible Framing MaterialFlush Hearth Extension Framing Non-combustible SealantUse only non-combustible framing material below standoffs Finishing MaterialStandoffs MantelGeneral Information Operating InstructionsGlass Doors Clear Space Near the FireplaceFire Risk Smoke Risk Firewood Wood FuelStarting a Fire Diagnostics and Problem Solving TroubleshootingDisposal of Ashes Chimney Inspection/Cleaning Maintenance and Servicing the FireplaceChimney Fire Maintenance Task ListWhen cleaning glass door CleanReference Materials Fireplace DimensionsOptional Components Catalog # Chimney Components330 mm 51 mm 15-3/4 400 mm Termination capsODCASTLEWD-42 Service Parts ListTraditional Molded Brick Panel At DepotHerringbone Molded Brick Panel Warranty Coverage This warranty is void if Limited WarrantyRO N a CO ISD D

CASTLEWOOD 42 specifications

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