Troubleshooting

EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.

Gas leaking from

• Damaged hose.

cracked/cut/burned

hose.

•Turn off gas at LP cylinder or at source on natural gas systems. If the hose is cracked or cut but not burned, simply replace valve / hose / regulator. If the hose is burned, the cause could be other than a faulty valve/hose/regulator. Discontinue use of

Gas leaking from LP cylinder.

Gas leaking from LP cylinder valve.

Gas leaking between LP cylinder and regulator connection.

Fire coming through control panel.

Grease fire or continuous excessive flames above cooking surface.

•Mechanical failure due to rusting or mishandling.

•Failure of cylinder valve from mishandling or mechanical failure.

•Improper installation, connection not tight, failure of rubber seal.

•Fire in burner tube section of burner due to blockage.

•Too much grease buildup in burner area.

grill until a plumber or gas technician has investigated and corrected the problem.

•Replace LP cylinder.

•Turn off LP cylinder valve. Return LP cylinder to gas supplier. •Turn off LP cylinder valve. Remove regulator from cylinder and visually inspect rubber seal for damage. See LP Cylinder Leak Test and Connecting Regulator to the LP Cylinder.

•Turn off control knobs and LP cylinder valve. Leave lid open to allow flames to die down. After fire is out and grill is cold, remove burner and inspect for spider nests or rust. See Spider Alert and Cleaning the Burner Assembly sections of this Use & Care Guide.

•Turn off control knobs and LP cylinder valve. Leave lid open to allow flames to die down. After cooling, clean food particles and excess grease from inside firebox area, grease tray, and other surfaces.

Problem

Burner(s) will not light using igniter.

(See Electronic Ignition Troubleshooting also)

Continued on next page.

Possible Cause

GAS ISSUES:

•Trying to light wrong burner.

•Burner not engaged with control valve.

•Obstruction in burner.

•No gas flow.

•Vapor lock at coupling nut to LP cylinder.

•Coupling nut and LP cylinder valve not fully connected.

•Electrode cracked or broken; “sparks at crack.

•Electrode tip not in proper position.

•Wire and/or electrode covered with cooking residue.

•Wires are loose or disconnected.

•Wires are shorting (sparking) between igniter and electrode.

•Dead battery.

Prevention/Solution

•See instructions on control panel and in Use and Care section.

•Make sure valves are positioned inside of burner tubes.

•Ensure burner tubes are not obstructed with spider webs or other matter. See cleaning section of Use and Care.

•Make sure LP cylinder is not empty. If LP cylinder is not empty, refer to “Sudden drop in gas flow.”

•Turn off knobs and disconnect coupling nut from LP cylinder. Reconnect and retry.

•Turn the coupling nut approximately one-half to three-quarters additional turn until solid stop. Tighten by hand only - do not use tools.

•Replace electrode(s).

Main Burners:

•Tip of electrode should be pointing toward gas port opening on burner. The distance should be 1/8” to 1/4”. Adjust if

necessary. Sideburner

•Tip of electrode should be pointing toward gas port opening on burner. the distance should be 1/8” to 3/16”. Adjust if necessary.

•Clean wire and/or electrode with rubbing alcohol and clean swab.

•Reconnect wires or replace electrode/wire assembly.

•Replace igniter wire/electrode assembly.

•Replace with a new AAA-size alkaline battery.

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