
TROUBLESHOOTING
| PROBLEM | CHECK | SOLUTION | |
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| Burners burn with a yellow or | Inspect Spider/Insect Screens for possible obstructions.. (Blockage | Clean Spider/Insect Screens (refer to “ANNUAL MAINTENANCE”).. | |
| orange flame, in conjunction with | of holes..) | 
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| the smell of gas (This is normal for | 
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| Is fuel hose bent or kinked? | Straighten fuel hose.. | ||
| the burner lighting tube). | |||
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| Symptoms: | Does Burner light with a match? | Clean burners (refer to “MAINTENANCE”).. | |
| Burner does not light, or flame is | Did you use the snap igniter several times until the main burner lit | Make sure to hold the control knob in for two seconds after | |
| low in HI position. | (refer to “MAIN BURNER IGNITION”)? | snapping the igniter and seeing the orange flame from the burner | |
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 | lighting tube.. | |
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 | Does the igniter work? Do you see a spark when you repeatedly | Try manually lighting the burner (refer to “MAIN BURNER | |
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 | use the snap igniter? | MANUAL IGNITION”).. Call customer service.. | |
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| Experiencing  | Are you preheating barbecue in the prescribed manner? | All burners on HI for 10 to 15 minutes for preheating.. | |
| m CAUTION: Do not line | 
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| Are the cooking grates and Flavorizer® bars heavily coated with | Clean thoroughly (refer to “CLEANING”).. | ||
| the bottom tray with | 
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| aluminum foil. | Is the bottom tray “dirty” and not allowing grease to flow into catch | Clean bottom tray.. | |
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 | pan? | 
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| Burner flame pattern is erratic. | Are burners clean? | Clean burners (refer to “MAINTENANCE”).. | |
| Flame is low when burner is on HI. | 
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| Flames do not run the whole length | 
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| of the burner tube. | 
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| Inside of lid appears to be “peeling.” | The lid is porcelain enamel or stainless steel, not paint.. It cannot | Clean thoroughly (refer to “CLEANING”).. | |
| (Resembles paint peeling.) | “peel”.. What you are seeing is baked on grease that has turned to | 
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 | carbon and is flaking off.. | 
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 | THIS IS NOT A DEFECT. | 
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| Cabinet doors are not aligned. | Check the adjustment pin on the bottom of each door.. | Loosen adjustment nut/s.. Slide door/s until aligned.. Tighten nut.. | |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
SIDE BURNER TROUBLESHOOTING
| PROBLEM | CHECK | SOLUTION | 
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| Side Burner does not light. | Is gas supply off? | Turn supply on.. | 
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| Flame is low in HI position | Is the fuel hose bent or kinked? | Straighten hose.. | 
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| Push button ignition does not work. | Does burner light with a match? | If match lights burner, check igniter (refer to “SIDE BURNER | 
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 | MAINTENANCE”).. | 
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
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