Pelco C1977M-D manual Troubleshooting, Basic Functioning, Green Power LED, LAN Link LED

Page 62

TROUBLESHOOTING

If the following instructions fail to solve your problem, contact Pelco Technical Support at 1-800-289-9100 for help. You should have the serial number from the bottom of the unit and the firmware version ready in case they are needed.

Do not try to personally repair a unit. Opening it immediately voids any warranty. Leave maintenance and repairs to qualified technical personnel. Swap a defective unit with a replacement unit and return the defective one for repair.

Basic Functioning

Three LEDs on the unit indicate its condition. The following sections describe malfunctions indicated by the LEDs.

Green Power LED

Green Power LED Is Off

If the green power LED on the front panel is off and you believe it should be on, check the following:

•Make sure the enclosed power supply is connected correctly to the power plug socket.

•Make sure the power supply is connected properly to a functioning power outlet.

•Check the power cord for apparent damage.

•Check the power supply for a 5 VDC output. If it is correctly connected and the green power LED still does not light, exchange the power supply for a new one.

Green Power LED Blinks Slowly

This does not indicate a malfunction but means a connection exists between one unit and another. Connec- tions with a web browser have no effect on this LED, so there will be no blinking light during configuration.

Green Power LED Stays Off After Firmware Upload And Reprogramming

If the power LED does not come back on after a firmware upload, there may have been a problem during upload. Return the system to the dealer.

Closely follow the instructions for the firmware upload. Especially do not disconnect the power supply during firmware upload and reprogramming.

LAN Link LED

The green LAN Link LED next to the Ethernet 10BASE-T connector should light when the Ethernet con- nection is made. If this LED is off:

•Make sure the network cable is firmly connected to the hub or switch.

•Does the hub or switch work correctly in the network? Check the power supply of the hub or switch.

•Use a Cat5 straight-through cable to connect to a normal hub. Check the cable for physical damage.

•Use a crossover cable if connecting a unit directly to a PC without a hub.

[ 62 ] Pelco Manual C1977M-D (6/02)

Page 61 Page 63
Image 62
Page 61 Page 63
Contents Installation/Operation Contents WEB Browser Control Pages List of Illustrations Terminal Command Reference List of TablesImportant Safeguards and Warnings Regulatory NoticesBrowser Instructions for the Network AdministratorTransmitter and Receiver How Do LANs and WANs Work? What is the Pelconet Transmission SYSTEM?Who Should Install The PelcoNet Transmission System? Remember that the IP address must be unique on the networkDescription Package ContentsOverview Software VersionFront Panel Connectors Front Panel ConnectorsRear Panel Connectors Connecting Additional Items Quick Installation GuideConnecting a Camera Or Monitor Connecting To The LAN Port Connecting PowerSelecting An IP Address For Your Network Using a Web Browser To Configure The NetworkTypical Applications What Next?PelcoNet Home Displaying Video Via a Transmitter-To-Receiver Connection Diagrams of Typical Applications LAN Box-To-Box Connection Transmitter, Receiver, SpectraLAN Browser-To-Box Connection Transmitter, Browser, Spectra Video Data PV130 Genex Browser Spectra WAN Box-To-Box Connection Transmitter, Receiver, Spectra WAN Browser-To-Box Connection Transmitter, Browser, Spectra Video Data PV130 Genex Browser Spectra Connecting Audio Equipment Hardware InstallationConnecting Video Sources Or Displays Connecting Data Terminals Control Terminal PortTransparent Data Port Pin Assignments in RS-232 Mode Transparent Data PortConnecting To a LAN Typical Session ConfigurationConfiguration Using a Terminal Program Command Reference MAC address unit’s MAC addressConfiguration Using a Web Browser Web Server ConceptPelcoNet Menu Tree PelcoNet Home Pelco Manual C1977M-D 6/02 General Settings Configuration General Settings Configuration MenuConfiguration Default Settings Description New URL to regain connectivity to the unitMail reply None Screen For Entering The Password Video Settings Configuration Video Settings Configuration MenuFrom 10 Kbps up to 1 Mbps PAL Audio Settings Configuration Audio Settings Configuration MenuConfiguration Default Description Settings Alarm Settings Configuration Alarm Settings Configuration MenuButton. Click with the right mouse button to deselect a cell Also, there is a choice to keep the status display, once an Live video Off Interface Settings Configuration Interface Settings Configuration MenuSecond com port Terminal RS485Live Video and Server Push Video Pages ActiveX Dialog Box Color Setting Dialog Box Accessing These Pages WEB Browser Control PagesControlling The Display Matrix Control Live Video/Server Push Page Contents Genex Live Video/Server Push Page Contents Spectra Live Video/Server Push Page Contents Esprit Live Video/Server Push Page Contents DX3016 Live Video/Server Push Control Page Contents Pelco Manual C1977M-D 6/02 Video Motion Detection Feature Advanced FeaturesAutomatic Connection Feature Alarm Notification By E-mailRecord and Play Back The Display On a PC Recording The DisplayPlaying Back The Recording Firmware UploadBasic Functioning TroubleshootingGreen Power LED LAN Link LEDTerminal Program Troubleshooting a TCP/IP Network Using a Ping UtilityTransmit LED Testing The Audio Connection Troubleshooting Connection ProblemsTroubleshooting The Video Connection Code Definition DX3000 Warning Reset ButtonTest Between Audio-Equipped Transmitter and PC Specifications Network Protocol and Standards CompatibilityElectromagnetic Emissions and Safety Glossary See Local Area Network Work operating system and using a transport protocolMAC Address Media Access Control/hardware address Local Area NetworkAppendix a Connecting Pelconet to Various Components Pelco Manual C1977M-D 6/02 KBD4000 Connected to a Multiplexer Pelco Manual C1977M-D 6/02 CM9760KBD Connected to a CM9760-CC1 Controller Pelco Manual C1977M-D 6/02 00529 Connecting a PelcoNet Receiver To a System CM9502 Using PelcoNet with CM9505 to Provide Remote ControlConnecting PelcoNet To a CM9502 Ascii Serial Port Using PelcoNet with CM9502 to Provide Remote ControlConnecting a PelcoNet Receiver To a System CM8500D Using PelcoNet with CM8505D to Provide Remote ControlConnecting PelcoNet To a CM6700 Ascii Port Using PelcoNet with CM6700 to Provide Remote ControlPelco Manual C1977M-D 6/02 Using PelcoNet to Transmit Data and Video Between 9760 Nodes Using PelcoNet to Transmit Data and Video Between 9760 Nodes Connecting Pelconet To DX3000 For Recording UsingPelcoNetwithaDX3000RecorderConnecting a Pelconet Transmitter To The CM6800 Ascii Port Portsetup Protocol CM6800ASCII Coaxitron Pelconet SpectraSET Serial Port Device Ascii Type Pelconet Remote KBD200 Ascii Mode Setup Can I view PelcoNet over the Internet? Appendix B Frequently Asked Questions FaqsWhat TCP/IP ports does PelcoNet use? Can I enlarge the picture size in the browser?Can I use PelcoNet with a DSL or cable connection? How do I program PelcoNet with HyperTerminal?How much bandwidth does PelcoNet use? Index Mail reply address 35 Mail server IP address Warranty and Return Information Warranty
Top Page Image Contents