Philips 7800 manual Troubleshooting Guide, Problem Solution

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Troubleshooting Guide

If you are unable to solve your problem by means of the troubleshooting guide below, in North America contact 1-800-682-7664 or contact us online at www.sonicare.com. Outside North America, contact the Philips Customer Care Center or contact us online at www.philips.com.

Problem	Solution
The Sonicare toothbrush does not work	Recharge your Sonicare for at least 24 hours.

	Verify your Sonicare is plugged into a live electrical outlet and not into
	an outlet controlled by a light switch.
	You may need to re-attach or replace the brush head.

I feel a tickling sensation when I use Sonicare.	You may experience a slight tickling/tingling sensation when using
	Sonicare for the first time. As you become accustomed to brushing
	with Sonicare, this sensation will diminish.
The brush head rattles when I use Sonicare.	Sonicare should produce a gentle hum during operation.Tightening the
	brush head nut can eliminate excessive rattling. If rattling does not stop,
	you may need to replace the brush head.

The brush head chatters against my teeth.

This can be avoided by keeping the brush head properly oriented, with the brush head placed on the gumline at an angle of 30 to 40 degrees.

Brushing seems less powerful.	The handle may need recharging.
	The Easy-start feature may be on and needs to be deactivated (see
	'Special features').
	In case of a series 7800, 7500 model: the Dual Speed Control button
	may have been set to Reduced speed.

	You may need to clean your brush head.
	You may need to replace your brush head.

Unpleasant odor	Clean the handle, brush head and charger thoroughly (see 'Caring for
	your Sonicare').
	Replace the brush head with a new one.

The LED blinks yellow. What does this mean?	The blinking yellow LED indicates that fewer than 3 brushings remain.
	Recharge your Sonicare for at least 24 hours.

The appliance has an extra 30 seconds of brushing time. What is this for?

This function provides additional time for brushing troublesome areas where plaque collects and gum disease starts. It is recommended you use the extra 30 seconds of brushing time to re-brush troublesome areas, massage your gums, or brush your tongue (see 'Special features').

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Contents Page Page Sonicare Elite Important Safeguards General descriptionPreparing for use Medical WarningsTo attach the Sonicare brush head Charging your Sonicare\ Using the applianceUseful tips Tips for specific oral care needs Proper brushing techniqueSpecial features Easy-start\brushing power ramp-upTo turn off or reactivate the Easy-start feature Smartimer\ 2-minute timerQuadpacer\ 30-second interval timer Programmable Quadpacer timer seriesCharge Indicator series 7800 Battery Charge IndicatorDual Speed Control series 7800 Charge Indicator series Luxury Brush Holder series 7800Caring for your Sonicare Simple tips for careBrush head replacement Battery recycling Guarantees and Service Guarantee RestrictionsImplied Warranties Limitation of RemediesTroubleshooting Guide Problem SolutionDescription générale AvertissementAvertissements Médicaux Préparation à lemploi Pour fixer la brossette SonicareCharger votre Sonicare\ Utilisation de lappareilPoches parodontales Technique de brossage appropriée Difficiles à atteindreFonctions spéciales Pour arrêter ou remettre en marche la fonction Easy-startMinuteur Quadpacer\ avec intervalle de 30 secondes Fonction Smartimer\ arrêt automatique après 2 minutesMinuteur Quadpacer Programmable série Dual Speed Control séries 7800 Témoin de charge séries 7800 Témoin de chargeTémoin de charge série Prendre soin de votre Sonicare Support de luxe pour la brosse séries 7800Suggestions simples pour prendre soin de votre brosse Remplacement de la tête de brossage Recyclage des accumulateursGaranties ET Service Restrictions DE GarantieGaranties Implicites Restriction DES RecoursGuide en cas de problèmes ProblèmeDescripción general Precauciones ImportantesPeligro AdvertenciasAdvertencias Medicas Cómo preparar el aparato Para fijar el cabezal del cepillo SonicareCómo recargar el cepillo Sonicare\ Cómo usar el aparatoConsejos para cuidados bucales específicos La técnica adecuada de cepillado Regulación del cepillado easy-start\ Funciones especialesCómo desactivar o reactivar la función Easy-start Quadpacer\ temporizador de intervalos de 30 segundos Smartimer\ temporizador de 2 minutosTemporizador programable Quadpacer modelos Control de velocidad dual modelos 7800 y Indicador de carga de la batería Indicador de carga modelos 7800Indicador de carga modelo Soporte de lujo para el cepillo modelos 7800Cómo cuidar su Sonicare Consejos para el cuidadoReciclado de las baterías Sustitución del cabezal del cepilloAdvertencia Restricciones DE LA Garantía Garantíasy ServicioGarantias Implicitas Limitacion DE Recursos Guía para resolver problemas Problema SoluciónPage Page Page Philips Oral Healthcare, Inc