Toshiba GVMU/LVMU manual Features to Personalise Your Mailbox, Message Queues, New Message Queue

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The Grand Tour

Features to Personalise Your Mailbox

Features to Personalise Your Mailbox

Your voice mail processing system offers a variety of features to personalise your User ID Mailbox. The following are a few of those features:

User ID Mailbox Security Code – Your User ID mailbox has a security code. The code must be entered by you in order to “log into” your User ID mailbox, giving you access to your messages, settings, greetings, etc. (see “Change Your Security Code” on page 18).

Name Recording – Your name can be announced whenever you log onto your mailbox, the directory is accessed, the system greeting is selected, or when a message is sent by another voice mail user. When you first enter your mailbox, you need to record your name (see “Record Your Name” on page 16).

Personal Greetings – You can record up to seven personal greetings that are played when you are unavailable (see “Change Your Greeting” on page 46).

Guest Users – You can create Guest User IDs that can be used by clients, friends, etc. Users frequently use this feature to create guest IDs for clients, so that they may easily exchange confidential information (see “Manage Guest User IDs” on page 63).

Message Queues

Your messages reside in one of two queues—new or saved. Messages play in FIFO (First In, First Out) or LIFO (Last In, First Out) order. Ask your System Administrator to find out how your mailbox is configured.

New Message Queue

Messages in the New Message Queue are New or Pending messages.

New messages consist of messages that are unheard or partially heard (less than five seconds). They remain in the queue, the Message Waiting LED remains on, and a Return Receipt is not sent, if applicable, until the message is completely heard.

Messages that you have partially heard (five seconds or longer) are called Pending messages. They remain in the New Message Queue, the Message Waiting LED is turned off, and a Return Receipt is sent, if applicable.

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Strata LVMU/GVMU Voice Processing System User Guide 7/06

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Contents Strata GVMU/LVMU User Guide Voice Processing System User Guide Publication Information Compliance Statement License Agreement Contents Getting Started Iii Contents Organisation IntroductionCalls attention to important instructions or information ConventionsAction/Response Table Related Documents/MediaViii Grand Tour Overview Admin Main Menu New Message Queue Features to Personalise Your MailboxMessage Queues Saved Message Queue Reply Message Message TypesForwarded Message Personal GreetingsSystem BusyFuture Delivery Special Delivery OptionsUrgent PrivatePersonal Distribution Lists Message Destination SelectionsDirectory User OptionsSystem Distribution Lists User Tutorial New User User PromptsUser Tutorial New User User Tutorial Getting StartedAccess Your Mailbox From Internal Telephone From External TelephoneRecord Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Getting Started Play Messages Access MessagesPlayback Controls Play Next Message Play Messages Play Your MessagesFrom the Main Menu, press 1 Play Messages Play Messages Special Functions Return to the Special Functions Menu Continuous Delete Return to previous menu Play Messages Send Messages # End Recording Recording ControlsSelect Additional Destinations Special Delivery Options Send a MessageFrom the Main Menu, press 2 Send Messages Send Messages Send Messages Forward a Message Send Messages Send Messages Reply to the Current Message Personal List Enter a list number 1~7 Send Messages Special Delivery Options Future Delivery Manage Mailbox Manage Mailbox Change Your GreetingCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Manage Mailbox Change Your User OptionsChange Your Do Not Disturb DND Setting Receive the call Change Your Call Screening SettingChange Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Manage Mailbox Review Your Option Settings From the Manage Mailbox Menu Manage Your ListsDelete a User ID from the list Manage Guest Mailboxes Manage Guest User IDsUse Guest User IDs Call Forward Integration FeaturesIntegration Features Responding to a Lit Msg LED Message WaitingTurning On/Off Message Waiting LED on Another Extension CIX IntegrationVoice Mail Main Menu To record a call Call Record Lvmu onlyCall Monitor Lvmu only Pause/Resume RecordingVoice Mail Conference Direct Transfer to Voice MailboxSafety Approval Safety Approval Table A-1 Selv LEXU-A, LEXU-B, Lcnu EU Compliance Equipment details Strata CTX/CIX100 Type Approval Type Approval Network Planning Information System Port to Port losses Table A-4 Glossary Dtmf Term Definition Personal List Term Definition Urgent Messages Index Fifo ~ R Strata LVMU/GVMU Voice Processing System User Guide 7/06