Toshiba GVMU/LVMU manual Greetings, Personal, System, Busy

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The Grand Tour

Greetings

Greetings

You can select either a personal or system greeting to play to callers when you do not answer or when your telephone is busy.

Depending on how your system is configured, callers may hear a separate busy greeting—the system or the custom busy greeting. See “Change Your User Options” on page 51 for details.

Personal

Personal greetings are greetings that you record for callers. Your voice mail system stores all recorded greetings under the personal greeting number (1~7) for your mailbox. Using the greeting number, you can select the greeting which plays.

The System Administrator can also schedule your greetings to automatically play at different times. If you choose, you can override the automatic schedule using the “Change Your Greeting Selection” on page 49.

System

The system greeting is a standard prerecorded greeting. It cannot be recorded over or deleted. The greeting states, “Please leave a message for (name).” Your voice mail system adds your name from the name recording that you have made (see “Record Your Name” on page 16).

Busy

If your User ID mailbox is configured for a personal busy greeting, you can record a custom busy greeting that plays when your extension is busy. If a custom greeting is not recorded, the default system busy greeting plays. See “Create or Record Over Your Busy Greeting” on page 55 for details.

The custom busy greeting can also be turned on/off using the Select Your Busy Greeting option on the Change Your User Options Menu (see “Select Your Busy Greeting” on page 56).

Note The System Administrator must configure your User ID mailbox for the custom busy greeting option to be available.

Strata LVMU/GVMU Voice Processing System User Guide 7/06

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Contents Strata GVMU/LVMU User Guide Voice Processing System User Guide Publication Information Compliance Statement License Agreement Contents Getting Started Iii Contents Introduction OrganisationConventions Calls attention to important instructions or informationRelated Documents/Media Action/Response TableViii Grand Tour Overview Admin Main Menu New Message Queue Features to Personalise Your MailboxMessage Queues Saved Message Queue Reply Message Message TypesForwarded Message Greetings PersonalSystem BusySpecial Delivery Options Future DeliveryUrgent PrivateMessage Destination Selections Personal Distribution ListsDirectory User OptionsSystem Distribution Lists User Prompts User Tutorial New UserUser Tutorial New User Getting Started User TutorialAccess Your Mailbox From External Telephone From Internal TelephoneRecord Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Getting Started Access Messages Play MessagesPlayback Controls Play Next Message Play Your Messages Play MessagesFrom the Main Menu, press 1 Play Messages Play Messages Special Functions Return to the Special Functions Menu Continuous Delete Return to previous menu Play Messages Send Messages Recording Controls # End RecordingSend a Message Select Additional Destinations Special Delivery OptionsFrom the Main Menu, press 2 Send Messages Send Messages Send Messages Forward a Message Send Messages Send Messages Reply to the Current Message Personal List Enter a list number 1~7 Send Messages Special Delivery Options Future Delivery Manage Mailbox Change Your Greeting Manage MailboxCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Change Your User Options Manage MailboxChange Your Do Not Disturb DND Setting Change Your Call Screening Setting Receive the callChange Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Manage Mailbox Review Your Option Settings Manage Your Lists From the Manage Mailbox MenuDelete a User ID from the list Manage Guest User IDs Manage Guest MailboxesUse Guest User IDs Integration Features Call ForwardIntegration Features Message Waiting Responding to a Lit Msg LEDCIX Integration Turning On/Off Message Waiting LED on Another ExtensionVoice Mail Main Menu Call Record Lvmu only To record a callPause/Resume Recording Call Monitor Lvmu onlyDirect Transfer to Voice Mailbox Voice Mail ConferenceSafety Approval Safety Approval Table A-1 Selv LEXU-A, LEXU-B, Lcnu EU Compliance Equipment details Strata CTX/CIX100 Type Approval Type Approval Network Planning Information System Port to Port losses Table A-4 Glossary Dtmf Term Definition Personal List Term Definition Urgent Messages Index Fifo ~ R Strata LVMU/GVMU Voice Processing System User Guide 7/06