Toshiba DKT3001/2001 manual Forced Account Codes, Voluntary Account Codes Verified/Non-Verified

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Advanced Operation

Account Code Calls

Forced Account Codes

Some applications force you to enter an Account Code. These Forced Account Codes may be verified or non-verified, depending upon the application, but in either case, the caller must enter a code before proceeding.

➤To dial using Forced Account Codes

1.Place a call in the normal method.

If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialing the telephone number alerting you to enter the Account Code.

2.Enter the account number.

When the number of digits designated for account codes has been entered, the number is checked against a verified list, if chosen, and the call continues. If the number of digits entered for the account code is not reached or the verified code does not match, then re-order tone is heard and the call is rejected.

You can bypass Forced Account Code requirements with three emergency numbers, including 911. See your CTX System Administrator for these numbers:

1) 911

2)

_______ 3)

_______

Voluntary Account Codes (Verified/Non-Verified)

Voluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using SMDR call detail recording option.

If the system is set for Verified Account Codes, station users must enter specific codes when entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report. This does not affect the call.

➤To enter a Voluntary Account Code

Note It’s a good idea to warn the other party that you will be disconnected momentarily when you enter the access code. Once the code is entered, you are reconnected.

1.After accessing a CO line, press &QI7UQ. Your call is interrupted and you hear feature dial tone; you and the other party cannot hear each other.

2.Dial + the account code. After the account code is entered, the connection is restored and the LCD shows the time.

16	Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02

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Contents DKT3001/2001 Digital Single Line Telephone User Guide Telecommunication Systems DivisionPublication Information Toshiba America Information SYSTEMS, INC. Tais Telecommunication Systems Division License AgreementToshiba America Information Systems, Inc Contents Advanced Operation Iii Appendix Centrex Application Introduction OrganizationConventions Conventions DescriptionRelated Documents/Media ViiViii Grand Tour Buttons DKT3001DKT3001 Buttons Fixed Button Definitions Using the DKT3001 DK-SLT in DKT2001 ModeDefinitions DKT2001 Volume Controls for the DKT3001 and DKT2001DKT2001 Buttons Basics Which Dialing Procedure Should I Use?Important Read First Which Outgoing/Incoming Call Features Do I Have? Making a CallHot Dialing Spkr ButtonAnswering a Call Message WaitingHandset Responding to a Lit Msg LEDTurning On/Off Message Waiting LED on Another Extension Call Transfer To transfer a call directly to Voice Mail VMConference Calls To conference callsTo transfer conference control To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceDistinctive Ringing HoldExclusive Hold Consultation HoldVolume Control To adjust the handset volumeTo adjust Ring Tone To adjust handset Beep ToneBasics Account Code Calls Advanced OperationVerified/Non-Verified Account Codes To dial using Forced Account Codes Forced Account CodesVoluntary Account Codes Verified/Non-Verified To enter a Voluntary Account CodeAutomatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To cancel background music on your phone speaker To enable background music on your phone speakerBackground Music Call Forward SystemStation Call Forward CategoriesCall Forward Settings Call Forward ProceduresCall Forward Procedure Feature Button SequenceTo change your Pass Code To use the Call Forward button sequenceCall Forward Procedure Feature Button Sequence Call Forward Incoming Line CallsTo park a call Call Park OrbitsTo retrieve a parked call Call Pickup Feature Codes Call PickupGroup Pickup Page/Internal Call PickupCall Waiting For Calls On Hold Dialing DescriptionDirect Inward System Access Do Not Disturb Setting DND for Another ExtensionChange Your DND Pass Code Door Locks To unlock a doorDoor Phones To answer a door phone callEmergency Ringdown Override CallsBusy Override To call/monitor a door phoneDo Not Disturb Override Executive OverrideTo use Busy Override To use DND OverrideClass of Service Override To perform Class of Service OverridePaging Privacy OverrideAll Call Answering aEmergency Redial PrivacySpeed Dial To store a Station Speed Dial Number using an Access Code Make a Call Using Speed DialStore a Station Speed Dial Number Dial String Characters Advanced Speed Dial OperationMeaning Other Voice Mail Features Voice Mail Direct TransferFeature Codes Feature Access Codes Feature Access Code SequencesCall Forward System Advanced Operation Feature Feature Access Code Sequences Feature Access CodesMessaging Advisory + Index Number + old Code + + new Code + LED Indicator Details DSS Console Overview DSS ButtonFeatures Calling a StationTransfer to an Idle Station To transfer a call to an idle stationCall Transfer with Camp-on Call Answering Outside LineTo transfer call to a busy station To answer an incoming outside line call to a DSS ConsoleSpeed Dial PagingCall Forward Override DSS Override Night TransferDSS Console Centrex Feature Buttons Centrex ApplicationFlexible Directory Numbering Ringing RepeatDelayed Ringing Index Disa Index