Toshiba DKT3001/2001 manual Group Pickup, Page/Internal Call Pickup, To perform Call Pickup

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Advanced Operation

Call Pickup

Call Pickup

You can pick up a call that is ringing another station’s extension, a call placed on hold at another station and other types of calls.

Group Pickup

Stations can be assigned in system programming to Pickup Groups. As many as 32 groups can be created to enable you to easily pick up incoming (new or transferred) or internal calls that are ringing stations that are in your group or in other groups. This feature does not pick up held calls. You may belong to more than one group. See your CTX System Administrator for group assignments.

Page/Internal Call Pickup

This feature picks up Internal (station to station), Group Page, and All Call Page calls. If these types of calls occur at the same time, the pickup priority is station-to-station and then Page calls in the order of occurrence. In some systems, this feature can be applied to pick up All Call Page exclusively.

➤To perform Call Pickup

1.Follow your usual dialing procedure.

2.Enter a code from the following table.

	Table 3	Call Pickup Feature Codes

	For Incoming Calls:		Dialing	Description

	Group			Picks up a call ringing to a member of your pickup group.

	Directed Extension		+ Primary	Picks up a call ringing on any line appearance of the telephone
	Directed Extension		Ext. No.	specified by its Primary extension number.
			Ext. No.	specified by its Primary extension number.

	Directed Group		+ Group	Picks up a call ringing to a terminal in the specified Pickup
	Directed Group		No.	Group.
			No.	Group.

	Directory Number		+ Ext. No.	Picks up a call ringing to the specified extension number only.
	Directory Number		+ Ext. No.	Other lines ringing on the same phone are unaffected.

	Any External Call			Picks up any incoming outside line call.

Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02

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Contents Telecommunication Systems Division DKT3001/2001 Digital Single Line Telephone User GuidePublication Information Telecommunication Systems Division License Agreement Toshiba America Information SYSTEMS, INC. TaisToshiba America Information Systems, Inc Contents Advanced Operation Iii Appendix Centrex Application Organization IntroductionConventions Description ConventionsVii Related Documents/MediaViii Grand Tour Buttons DKT3001DKT3001 Buttons Fixed Button Definitions Using the DKT3001 DK-SLT in DKT2001 ModeDefinitions DKT2001 Volume Controls for the DKT3001 and DKT2001DKT2001 Buttons Basics Which Dialing Procedure Should I Use?Important Read First Making a Call Which Outgoing/Incoming Call Features Do I Have?Hot Dialing Spkr ButtonMessage Waiting Answering a CallHandset Responding to a Lit Msg LEDTurning On/Off Message Waiting LED on Another Extension To transfer a call directly to Voice Mail VM Call TransferTo conference calls Conference CallsTo transfer conference control To hold a conference callAdding Voice Mail to a Conference Connecting Two Outside LinesHold Distinctive RingingExclusive Hold Consultation HoldTo adjust the handset volume Volume ControlTo adjust Ring Tone To adjust handset Beep ToneBasics Account Code Calls Advanced OperationVerified/Non-Verified Account Codes Forced Account Codes To dial using Forced Account CodesVoluntary Account Codes Verified/Non-Verified To enter a Voluntary Account CodeAutomatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To cancel background music on your phone speaker To enable background music on your phone speakerBackground Music System Call ForwardStation Call Forward CategoriesCall Forward Procedures Call Forward Settings Feature Button Sequence Call Forward Procedure To change your Pass Code To use the Call Forward button sequenceCall Forward Incoming Line Calls Call Forward Procedure Feature Button SequenceTo park a call Call Park OrbitsTo retrieve a parked call Call Pickup Call Pickup Feature CodesGroup Pickup Page/Internal Call PickupFor Calls On Hold Dialing Description Call WaitingDirect Inward System Access Do Not Disturb Setting DND for Another ExtensionChange Your DND Pass Code To unlock a door Door LocksTo answer a door phone call Door PhonesOverride Calls Emergency RingdownBusy Override To call/monitor a door phoneExecutive Override Do Not Disturb OverrideTo use Busy Override To use DND OverrideTo perform Class of Service Override Class of Service OverridePaging Privacy OverrideAll Call Answering aEmergency Redial PrivacySpeed Dial To store a Station Speed Dial Number using an Access Code Make a Call Using Speed DialStore a Station Speed Dial Number Dial String Characters Advanced Speed Dial OperationMeaning Voice Mail Direct Transfer Other Voice Mail FeaturesFeature Access Codes Feature Access Code Sequences Feature CodesCall Forward System Advanced Operation Feature Feature Access Code Sequences Feature Access CodesMessaging Advisory + Index Number + old Code + + new Code + LED Indicator Details DSS Console DSS Button OverviewCalling a Station FeaturesTransfer to an Idle Station To transfer a call to an idle stationCall Answering Outside Line Call Transfer with Camp-onTo transfer call to a busy station To answer an incoming outside line call to a DSS ConsolePaging Speed DialCall Forward Override DSS Override Night TransferDSS Console Centrex Application Centrex Feature ButtonsFlexible Directory Numbering Ringing RepeatDelayed Ringing Index Disa Index