Toshiba DKT3001/2001 manual Call Forward Settings, Call Forward Procedures

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Advanced Operation

Call Forward

•Call Forward - Incoming Line Set for Another Station– Enables you to set forwarding of incoming line calls for another telephone within your telephone system.

•Call Forward System – Forwards the calls to the destination preset for the entire telephone system, commonly voice mail.

•Call Forward - External Location – Forwards incoming line calls that ring directly to your extension to a destination outside the system.

You can change your forwarding destination from outside the system using the DISA feature. See your CTX System Administrator for DISA telephone numbers and security code access.

Call Forward Settings

•Call Forward All Calls – Forwards all calls immediately.

•Call Forward Busy/Do Not Disturb – Forwards calls immediately when your extension is busy or in Do Not Disturb (DND) mode.

In Tone-first systems with multiple lines, Call Forward Busy forwards calls only when all line appearances are in use. In Voice-first systems, Call Forward Busy forwards all calls any time your telephone is in use.

•Call Forward - No Answer – Forwards all calls to your station whenever you do not answer the call within a designated time (set by you when you enable the feature).

•Call Forward Busy/Do Not Disturb/No Answer – Forwards all calls to your station whenever you are busy, in the DND mode, or after ringing and you do not answer the call within a designated time (set by you when you enable the feature).

•Call Forward Cancel – Cancels the set Call Forward feature. Notice that each category of Call Forward has a different code for canceling.

Call Forward Procedures

The following table contains Call Forward Button sequences. TYou can do a Call Forward function by one, entering the button sequence as described, or two, programming a flexible button to perform the sequence. See “Call Forward Procedure” on page 22 for instructions on programming a flexible button.

Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02

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Contents Telecommunication Systems Division DKT3001/2001 Digital Single Line Telephone User GuidePublication Information Telecommunication Systems Division License Agreement Toshiba America Information SYSTEMS, INC. TaisToshiba America Information Systems, Inc Contents Advanced Operation Iii Appendix Centrex Application Organization IntroductionConventions Description ConventionsVii Related Documents/MediaViii Grand Tour DKT3001 ButtonsDKT3001 Buttons Using the DKT3001 DK-SLT in DKT2001 Mode Fixed Button DefinitionsDefinitions Volume Controls for the DKT3001 and DKT2001 DKT2001DKT2001 Buttons Which Dialing Procedure Should I Use? BasicsImportant Read First Making a Call Which Outgoing/Incoming Call Features Do I Have?Hot Dialing Spkr ButtonMessage Waiting Answering a CallHandset Responding to a Lit Msg LEDTurning On/Off Message Waiting LED on Another Extension To transfer a call directly to Voice Mail VM Call TransferTo conference calls Conference CallsTo transfer conference control To hold a conference callAdding Voice Mail to a Conference Connecting Two Outside LinesHold Distinctive RingingExclusive Hold Consultation HoldTo adjust the handset volume Volume ControlTo adjust Ring Tone To adjust handset Beep ToneBasics Advanced Operation Account Code CallsVerified/Non-Verified Account Codes Forced Account Codes To dial using Forced Account CodesVoluntary Account Codes Verified/Non-Verified To enter a Voluntary Account CodeTo cancel Automatic Busy Redial Automatic Busy RedialTo activate Automatic Busy Redial To cancel ACB Automatic CallbackTo set Automatic Callback To enable background music on your phone speaker To cancel background music on your phone speakerBackground Music System Call ForwardStation Call Forward CategoriesCall Forward Procedures Call Forward SettingsFeature Button Sequence Call Forward ProcedureTo change your Pass Code To use the Call Forward button sequenceCall Forward Incoming Line Calls Call Forward Procedure Feature Button SequenceCall Park Orbits To park a callTo retrieve a parked call Call Pickup Call Pickup Feature CodesGroup Pickup Page/Internal Call PickupFor Calls On Hold Dialing Description Call WaitingDirect Inward System Access Setting DND for Another Extension Do Not DisturbChange Your DND Pass Code To unlock a door Door LocksTo answer a door phone call Door PhonesOverride Calls Emergency RingdownBusy Override To call/monitor a door phoneExecutive Override Do Not Disturb OverrideTo use Busy Override To use DND OverrideTo perform Class of Service Override Class of Service OverridePaging Privacy OverrideAnswering a All CallEmergency Privacy RedialSpeed Dial Make a Call Using Speed Dial To store a Station Speed Dial Number using an Access CodeStore a Station Speed Dial Number Advanced Speed Dial Operation Dial String CharactersMeaning Voice Mail Direct Transfer Other Voice Mail FeaturesFeature Access Codes Feature Access Code Sequences Feature CodesCall Forward System Advanced Operation Feature Access Codes Feature Feature Access Code SequencesMessaging Advisory + Index Number + old Code + + new Code + LED Indicator Details DSS Console DSS Button OverviewCalling a Station FeaturesTransfer to an Idle Station To transfer a call to an idle stationCall Answering Outside Line Call Transfer with Camp-onTo transfer call to a busy station To answer an incoming outside line call to a DSS ConsolePaging Speed DialCall Forward Override DSS Override Night TransferDSS Console Centrex Application Centrex Feature ButtonsFlexible Directory Numbering Ringing RepeatDelayed Ringing Index Disa Index