Toshiba DKT2001 manual Distinctive Ringing, Exclusive Hold, Consultation Hold

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The Basics

Distinctive Ringing

Distinctive Ringing

1.Press to enter User Programming Mode.

2.Press a /LQH button. The Line LED is steady green.

3.Enter the ringing pitch number for incoming trunk calls:

= Low, = Middle, = High, = Combination

4.Lift the handsetto return to idle.

❐ DKT2001: This feature does not work.

Hold

➤To place a call on hold, press +ROG. Your LCD shows the line on hold. The held Line’s LED flashes while appearances of the line at other stations flash red.

•To return to the held call, press the held /LQH.

•If you do not return to the held call within a specified time, it rings back to your phone. The call remains camped-on to your station indefinitely.

•If the held party hangs up, the call is released.

Note See the Call Pickup section to pick up a call on hold from another extension.

Exclusive Hold

This feature enables you to place a call on hold so that only you can retrieve it.

➤While on a call, press +ROG twice. That line’s LED flashes while appearances of the line at other stations are steady red (in use).

Consultation Hold

➤You place the call on hold by pressing &QI7UQ, then dialing another line, talking on that line, then transferring or going back to the held call by pressing its /LQH button.

12	Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02

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Contents DKT3001/2001 Digital Single Line Telephone User Guide Telecommunication Systems DivisionPublication Information Toshiba America Information SYSTEMS, INC. Tais Telecommunication Systems Division License AgreementToshiba America Information Systems, Inc Contents Advanced Operation Iii Appendix Centrex Application Introduction OrganizationRelated Documents/Media ConventionsConventions Description Grand Tour Line Flex DKT3001Buttons HoldFixed Button Definitions Using the DKT3001 DK-SLT in DKT2001 Mode9RO DefinitionsDKT2001 Volume Controls for the DKT3001 and DKT2001DKT2001 Buttons Basics Which Dialing Procedure Should I Use?Important Read First Hot Dialing Which Outgoing/Incoming Call Features Do I Have?Making a Call Spkr ButtonHandset Answering a CallMessage Waiting Responding to a Lit Msg LEDTurning On/Off Message Waiting LED on Another Extension Call Transfer To transfer a call directly to Voice Mail VMTo transfer conference control Conference CallsTo conference calls To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceExclusive Hold Distinctive RingingHold Consultation HoldTo adjust Ring Tone Volume ControlTo adjust the handset volume To adjust handset Beep ToneBasics Account Code Calls Advanced OperationVerified/Non-Verified Account Codes Voluntary Account Codes Verified/Non-Verified To dial using Forced Account CodesForced Account Codes To enter a Voluntary Account CodeAutomatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To cancel background music on your phone speaker To enable background music on your phone speakerBackground Music Station Call ForwardSystem Call Forward CategoriesCall Forward Settings Call Forward ProceduresTo change your Pass Code Call Forward ProcedureFeature Button Sequence To use the Call Forward button sequenceCall Forward Procedure Feature Button Sequence Call Forward Incoming Line CallsTo park a call Call Park OrbitsTo retrieve a parked call Group Pickup Call Pickup Feature CodesCall Pickup Page/Internal Call PickupCall Waiting For Calls On Hold Dialing DescriptionDirect Inward System Access Do Not Disturb Setting DND for Another ExtensionChange Your DND Pass Code Door Locks To unlock a doorDoor Phones To answer a door phone callBusy Override Emergency RingdownOverride Calls To call/monitor a door phoneTo use Busy Override Do Not Disturb OverrideExecutive Override To use DND OverridePaging Class of Service OverrideTo perform Class of Service Override Privacy OverrideAll Call Answering aEmergency Redial PrivacySpeed Dial To store a Station Speed Dial Number using an Access Code Make a Call Using Speed DialStore a Station Speed Dial Number Dial String Characters Advanced Speed Dial OperationMeaning Other Voice Mail Features Voice Mail Direct TransferFeature Codes Feature Access Codes Feature Access Code SequencesCall Forward System Advanced Operation Feature Feature Access Code Sequences Feature Access CodesMessaging Advisory + Index Number + old Code + + new Code + LED Indicator Details DSS Console Overview DSS ButtonTransfer to an Idle Station FeaturesCalling a Station To transfer a call to an idle stationTo transfer call to a busy station Call Transfer with Camp-onCall Answering Outside Line To answer an incoming outside line call to a DSS ConsoleCall Forward Override DSS Override Speed DialPaging Night TransferDSS Console Flexible Directory Numbering Centrex Feature ButtonsCentrex Application Ringing RepeatDelayed Ringing Index Disa Index