Toshiba DKT2001 manual Group Pickup, Page/Internal Call Pickup, To perform Call Pickup

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Advanced Operation

Call Pickup

Call Pickup

You can pick up a call that is ringing another station’s extension, a call placed on hold at another station and other types of calls.

Group Pickup

Stations can be assigned in system programming to Pickup Groups. As many as 32 groups can be created to enable you to easily pick up incoming (new or transferred) or internal calls that are ringing stations that are in your group or in other groups. This feature does not pick up held calls. You may belong to more than one group. See your CTX System Administrator for group assignments.

Page/Internal Call Pickup

This feature picks up Internal (station to station), Group Page, and All Call Page calls. If these types of calls occur at the same time, the pickup priority is station-to-station and then Page calls in the order of occurrence. In some systems, this feature can be applied to pick up All Call Page exclusively.

➤To perform Call Pickup

1.Follow your usual dialing procedure.

2.Enter a code from the following table.

	Table 3	Call Pickup Feature Codes

	For Incoming Calls:		Dialing	Description

	Group			Picks up a call ringing to a member of your pickup group.

	Directed Extension		+ Primary	Picks up a call ringing on any line appearance of the telephone
	Directed Extension		Ext. No.	specified by its Primary extension number.
			Ext. No.	specified by its Primary extension number.

	Directed Group		+ Group	Picks up a call ringing to a terminal in the specified Pickup
	Directed Group		No.	Group.
			No.	Group.

	Directory Number		+ Ext. No.	Picks up a call ringing to the specified extension number only.
	Directory Number		+ Ext. No.	Other lines ringing on the same phone are unaffected.

	Any External Call			Picks up any incoming outside line call.

Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02

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Contents Telecommunication Systems Division DKT3001/2001 Digital Single Line Telephone User GuidePublication Information Telecommunication Systems Division License Agreement Toshiba America Information SYSTEMS, INC. TaisToshiba America Information Systems, Inc Contents Advanced Operation Iii Appendix Centrex Application Organization IntroductionConventions Description ConventionsRelated Documents/Media Grand Tour Hold DKT3001Buttons Line FlexDefinitions Using the DKT3001 DK-SLT in DKT2001 Mode9RO Fixed Button DefinitionsDKT2001 Buttons Volume Controls for the DKT3001 and DKT2001DKT2001 Important Read First Which Dialing Procedure Should I Use?Basics Spkr Button Which Outgoing/Incoming Call Features Do I Have?Making a Call Hot DialingResponding to a Lit Msg LED Answering a CallMessage Waiting HandsetTurning On/Off Message Waiting LED on Another Extension To transfer a call directly to Voice Mail VM Call TransferTo hold a conference call Conference CallsTo conference calls To transfer conference controlAdding Voice Mail to a Conference Connecting Two Outside LinesConsultation Hold Distinctive RingingHold Exclusive HoldTo adjust handset Beep Tone Volume ControlTo adjust the handset volume To adjust Ring ToneBasics Verified/Non-Verified Account Codes Advanced OperationAccount Code Calls To enter a Voluntary Account Code To dial using Forced Account CodesForced Account Codes Voluntary Account Codes Verified/Non-VerifiedTo activate Automatic Busy Redial To cancel Automatic Busy RedialAutomatic Busy Redial To set Automatic Callback To cancel ACBAutomatic Callback Background Music To enable background music on your phone speakerTo cancel background music on your phone speaker Call Forward Categories Call ForwardSystem StationCall Forward Procedures Call Forward Settings To use the Call Forward button sequence Call Forward Procedure Feature Button Sequence To change your Pass CodeCall Forward Incoming Line Calls Call Forward Procedure Feature Button SequenceTo retrieve a parked call Call Park OrbitsTo park a call Page/Internal Call Pickup Call Pickup Feature CodesCall Pickup Group PickupFor Calls On Hold Dialing Description Call WaitingDirect Inward System Access Change Your DND Pass Code Setting DND for Another ExtensionDo Not Disturb To unlock a door Door LocksTo answer a door phone call Door PhonesTo call/monitor a door phone Emergency RingdownOverride Calls Busy OverrideTo use DND Override Do Not Disturb OverrideExecutive Override To use Busy OverridePrivacy Override Class of Service OverrideTo perform Class of Service Override PagingEmergency Answering aAll Call Speed Dial PrivacyRedial Store a Station Speed Dial Number Make a Call Using Speed DialTo store a Station Speed Dial Number using an Access Code Meaning Advanced Speed Dial OperationDial String Characters Voice Mail Direct Transfer Other Voice Mail FeaturesFeature Access Codes Feature Access Code Sequences Feature CodesCall Forward System Advanced Operation Messaging Advisory Feature Access CodesFeature Feature Access Code Sequences + Index Number + old Code + + new Code + LED Indicator Details DSS Console DSS Button OverviewTo transfer a call to an idle station FeaturesCalling a Station Transfer to an Idle StationTo answer an incoming outside line call to a DSS Console Call Transfer with Camp-onCall Answering Outside Line To transfer call to a busy stationNight Transfer Speed DialPaging Call Forward Override DSS OverrideDSS Console Ringing Repeat Centrex Feature ButtonsCentrex Application Flexible Directory NumberingDelayed Ringing Index Disa Index