Toshiba DKT2001 manual Forced Account Codes, Voluntary Account Codes Verified/Non-Verified

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Advanced Operation

Account Code Calls

Forced Account Codes

Some applications force you to enter an Account Code. These Forced Account Codes may be verified or non-verified, depending upon the application, but in either case, the caller must enter a code before proceeding.

➤To dial using Forced Account Codes

1.Place a call in the normal method.

If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialing the telephone number alerting you to enter the Account Code.

2.Enter the account number.

When the number of digits designated for account codes has been entered, the number is checked against a verified list, if chosen, and the call continues. If the number of digits entered for the account code is not reached or the verified code does not match, then re-order tone is heard and the call is rejected.

You can bypass Forced Account Code requirements with three emergency numbers, including 911. See your CTX System Administrator for these numbers:

1) 911

2)

_______ 3)

_______

Voluntary Account Codes (Verified/Non-Verified)

Voluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using SMDR call detail recording option.

If the system is set for Verified Account Codes, station users must enter specific codes when entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report. This does not affect the call.

➤To enter a Voluntary Account Code

Note It’s a good idea to warn the other party that you will be disconnected momentarily when you enter the access code. Once the code is entered, you are reconnected.

1.After accessing a CO line, press &QI7UQ. Your call is interrupted and you hear feature dial tone; you and the other party cannot hear each other.

2.Dial + the account code. After the account code is entered, the connection is restored and the LCD shows the time.

16	Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02

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Contents DKT3001/2001 Digital Single Line Telephone User Guide Telecommunication Systems DivisionPublication Information Toshiba America Information SYSTEMS, INC. Tais Telecommunication Systems Division License AgreementToshiba America Information Systems, Inc Contents Advanced Operation Iii Appendix Centrex Application Introduction OrganizationConventions Description ConventionsRelated Documents/Media Grand Tour Line Flex DKT3001Buttons HoldFixed Button Definitions Using the DKT3001 DK-SLT in DKT2001 Mode9RO DefinitionsDKT2001 Buttons Volume Controls for the DKT3001 and DKT2001DKT2001 Important Read First Which Dialing Procedure Should I Use?Basics Hot Dialing Which Outgoing/Incoming Call Features Do I Have?Making a Call Spkr ButtonHandset Answering a CallMessage Waiting Responding to a Lit Msg LEDTurning On/Off Message Waiting LED on Another Extension Call Transfer To transfer a call directly to Voice Mail VMTo transfer conference control Conference CallsTo conference calls To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceExclusive Hold Distinctive RingingHold Consultation Hold To adjust Ring Tone Volume Control To adjust the handset volume To adjust handset Beep ToneBasics Verified/Non-Verified Account Codes Advanced OperationAccount Code Calls Voluntary Account Codes Verified/Non-Verified To dial using Forced Account CodesForced Account Codes To enter a Voluntary Account CodeTo activate Automatic Busy Redial To cancel Automatic Busy RedialAutomatic Busy Redial To set Automatic Callback To cancel ACBAutomatic Callback Background Music To enable background music on your phone speakerTo cancel background music on your phone speaker Station Call ForwardSystem Call Forward CategoriesCall Forward Settings Call Forward ProceduresTo change your Pass Code Call Forward ProcedureFeature Button Sequence To use the Call Forward button sequenceCall Forward Procedure Feature Button Sequence Call Forward Incoming Line CallsTo retrieve a parked call Call Park OrbitsTo park a call Group Pickup Call Pickup Feature CodesCall Pickup Page/Internal Call PickupCall Waiting For Calls On Hold Dialing DescriptionDirect Inward System Access Change Your DND Pass Code Setting DND for Another ExtensionDo Not Disturb Door Locks To unlock a doorDoor Phones To answer a door phone callBusy Override Emergency RingdownOverride Calls To call/monitor a door phoneTo use Busy Override Do Not Disturb OverrideExecutive Override To use DND OverridePaging Class of Service OverrideTo perform Class of Service Override Privacy OverrideEmergency Answering aAll Call Speed Dial PrivacyRedial Store a Station Speed Dial Number Make a Call Using Speed DialTo store a Station Speed Dial Number using an Access Code Meaning Advanced Speed Dial OperationDial String Characters Other Voice Mail Features Voice Mail Direct TransferFeature Codes Feature Access Codes Feature Access Code SequencesCall Forward System Advanced Operation Messaging Advisory Feature Access CodesFeature Feature Access Code Sequences + Index Number + old Code + + new Code + LED Indicator Details DSS Console Overview DSS ButtonTransfer to an Idle Station FeaturesCalling a Station To transfer a call to an idle stationTo transfer call to a busy station Call Transfer with Camp-onCall Answering Outside Line To answer an incoming outside line call to a DSS ConsoleCall Forward Override DSS Override Speed DialPaging Night TransferDSS Console Flexible Directory Numbering Centrex Feature ButtonsCentrex Application Ringing RepeatDelayed Ringing Index Disa Index