Mitel 5312 Making and Answering Calls, Make a Call, Answer a Call, Emergency Calls

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5312/5324 IP Phones User Guide

MAKING AND ANSWERING CALLS

Make a Call

1.Lift the handset (optional).

2.If you want to use a Non–Prime Line, press a Line Appearance key.

3.Do one of the following:

•Dial the number

•Press a Speed Call key

•Press (REDIAL).

Answer a Call

Do one of the following:

•Lift the handset.

•Press (SPEAKER).

•Press the flashing Line appearance key and lift the handset.

•Press the flashing Line appearance.

Emergency Calls

Warning for emergency number dialing: Consult your local authorities for Emergency Numbers and 911 or equivalent service availability in your area. There are two methods of dialing emergency numbers, based on the programming of your 3300 ICP:

•Emergency Call Routing NOT programmed

•Emergency Call Routing programmed

Caution: Verify with your System Administrator which type of emergency number dialing you can use.

EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMED

If Emergency Call Routing is NOT programmed, Emergency Number dialing should only be performed by picking up the handset and selecting the Line Interface Module key you have programmed. If Privacy Mode is enabled and the Line Interface Module key local line is busy, dialing will not occur on the Line Interface Module line. Emergency dialing using an IP connection may not be supported due to ICP system configuration and country location. For more information, contact your System Administrator.

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Contents IP Phone Colocar uma Chamada em Conferência Communications Director General Notice Tips for Your Comfort and Safety Using Other Features Using the Line Interface Module 5324 IP Phone only 5312/5324 IP Phones User Guide About Your Phone IP Phone Elements of Your Phone Feature Function Ring/Message Indicators Using Your IP Phone with Mitel Unified Communicator ExpressSelecting Menu Options For Users on Resilient 3300 ICP Systems Line Interface ModuleDont cradle the handset Tips for Your Comfort and SafetyAdjust the viewing angle Protect your hearingCustomizing Your 5312/5324 IP Phone Handset Receiver Volume ControlSpeaker Volume Control Ringer ControlTo display information about a key Feature KeysLanguage Change To program a personal keyPage Answer a Call Making and Answering CallsMake a Call Emergency CallsTo enable or disable Auto-Answer To enable or disable Auto-Answer on a 5324 IP Phone onlyAuto-Answer To end a call, do one of the following To answer a call when you hear ringbackPhonebook To use PhonebookRedial Redial Saved NumberSpeed Call Keys Speed Call Personal Handsfree OperationGroup Listen HoldMute TransferConference Conference SplitAdd Held 5324 IP Phone only To alternate between the two parties SwapCall Forward To program Call ForwardCall Forward Remote I am Here To turn Call Forward on and off once it has been programmedCall Forward Override Call Forward End ChainingCall Forward Forced 5324 IP Phone only To force an incoming call to be forwardedTo turn Messaging Advisory on Messaging AdvisoryMessaging Callback To turn Messaging Advisory offMessaging Cancel Callback To cancel a CallbackMessaging Cancel All Callbacks To cancel all CallbacksUsing Other Features Account CodesAttendant Call Hold Remote Retrieve To park an active call Call ParkCall Pickup To retrieve a parked callCampon Do Not DisturbOverride Direct Paging Handsfree Answerback Enabled PagingDirect Paging To turn Handsfree Answerback off Direct Paging Handsfree Answerback DisabledTo answer a call using Handsfree Answerback To end a Handsfree Answerback callTo end a Direct Page call, do one of the following Direct Voice CallTimed Reminder 5324 IP Phone only To make a Direct Voice CallHeadset Operation Music To enable or disable Headset OperationTo disable Headset Operation To answer a callPhone Lock To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer To make a GroupTo de-activate Phone Lock User PIN 5324 IP Phone onlyTo activate Phone Lock To change the User PINTo flash a trunk while talking on an outside call Trunk FlashRecord a Call To start recording while on a 2-party callHot Desking To listen to a recordingCall History Hot Desk Remote LogoutTag Call To remotely log out a Hot Desking phoneTo return a call Night AnswerTo display the call history and view call detail To delete all missed, answered, or outgoing call logsRelease Mobile ExtensionTo release from an attempted transfer or conference call To leave a group Group PresenceTo join a group To change another group members presence statusHandoff Personal Ring Groups To use Handoff to Push an in-progress call to the PRGTo Pull an in-progress call from another member of the PRG Using Your 5324 IP Phone with the 5310 IP Conference Unit Using the 5310 Conference Unit with a MouseUsing the 5310 Conference Unit without a Mouse To place the conference unit in Presentation modePress Volume Up or Volume Down To make a call using the Line Interface Module line Using the Line Interface Module 5324 IP Phone onlyLine Interface Module Mode To answer a call using the Line Interface Module lineFailover Mode Press the Line Interface Module keyEmergency Calls 5312/5324 IP Phones User Guide Feature Access Codes Feature Access Codes5312/5324 IP Phones User Guide 5312/5324 IP Phones User Guide