Mitel 5312 Night Answer, To display the call history and view call detail, To return a call

Page 45

5312/5324 IP Phones User Guide

To display the call history and view call detail:

1.Press the Call History feature key. The total number of missed calls is displayed in brackets (), the number of new missed calls is indicated with a *.

2.To browse through the list of missed calls, press * or the Yes softkey, followed by the (UP) and (DOWN) keys to scroll through the list.

3.To view answered or outgoing calls, press # or the No softkey (once for Answered, twice

for Outgoing), followed by the (UP) and (DOWN) keys to scroll through the list.

4.To view the number of the call, press the # or Options softkey. When the Options screen is displayed, press the * or Details softkey to display the number. Press the # or Next softkey to display the call time and date.

To return a call:

1.Display the call you want to return.

2.Do one of the following:

•If the call is internal, and the caller name is known, press * or the Call softkey. For unknown numbers, the Call option is not displayed.

•If the call is external, and you normally need to precede external calls with a digit such as 9, it is likely that your system administrator has programmed your system to insert the 9 for you. In this case, pressing * or the Call softkey initiates the call immediately. Sometimes the system will be unable to complete the dialing automatically. When this happens, you can edit the dialed digits manually by pressing

# or the Å (Clear) softkey. Use the # or Å (Clear) softkey to delete the left-most digit, and then type the digits to insert them. When you have the dial string edited to suit your needs, press the * or Call softkey to dial the number.

To delete all missed, answered, or outgoing call logs:

1.After selecting the type of logs you wish to delete, press # or the Delete All softkey.

2.Confirm that you do want to delete all items by pressing * or the # softkey.

To delete a particular call from the call log:

•With the call log that you want to delete displayed, press # twice or press the Delete softkey.

Night Answer

Office telephone systems are often placed into Night Answer after regular hours. Calls then ring alternate answer points—either designated extensions or a night bell. You can dial the Trunk Answer From Any Station (TAFAS) code to answer calls ringing the night bell. If permitted by system programming, you can put your phone into one of two night answer modes, Night1 or Night2.

- 37 -

Page 44 Page 46
Image 45
Page 44 Page 46
Contents IP Phone Colocar uma Chamada em Conferência Communications Director General Notice Tips for Your Comfort and Safety Using Other Features Using the Line Interface Module 5324 IP Phone only 5312/5324 IP Phones User Guide About Your Phone IP Phone Elements of Your Phone Feature Function Ring/Message Indicators Using Your IP Phone with Mitel Unified Communicator ExpressSelecting Menu Options Line Interface Module For Users on Resilient 3300 ICP SystemsAdjust the viewing angle Tips for Your Comfort and SafetyDont cradle the handset Protect your hearingSpeaker Volume Control Handset Receiver Volume ControlCustomizing Your 5312/5324 IP Phone Ringer ControlLanguage Change Feature KeysTo display information about a key To program a personal keyPage Make a Call Making and Answering CallsAnswer a Call Emergency CallsTo enable or disable Auto-Answer To enable or disable Auto-Answer on a 5324 IP Phone onlyAuto-Answer Phonebook To answer a call when you hear ringbackTo end a call, do one of the following To use PhonebookRedial Redial Saved NumberSpeed Call Keys Handsfree Operation Speed Call PersonalHold Group ListenTransfer MuteConference Conference SplitAdd Held 5324 IP Phone only Call Forward SwapTo alternate between the two parties To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote I am HereCall Forward Forced 5324 IP Phone only Call Forward End ChainingCall Forward Override To force an incoming call to be forwardedMessaging Callback Messaging AdvisoryTo turn Messaging Advisory on To turn Messaging Advisory offTo cancel a Callback Messaging Cancel CallbackTo cancel all Callbacks Messaging Cancel All CallbacksUsing Other Features Account CodesAttendant Call Hold Remote Retrieve Call Pickup Call ParkTo park an active call To retrieve a parked callCampon Do Not DisturbOverride Direct Paging Handsfree Answerback Enabled PagingDirect Paging To answer a call using Handsfree Answerback Direct Paging Handsfree Answerback DisabledTo turn Handsfree Answerback off To end a Handsfree Answerback callTimed Reminder 5324 IP Phone only Direct Voice CallTo end a Direct Page call, do one of the following To make a Direct Voice CallHeadset Operation To disable Headset Operation To enable or disable Headset OperationMusic To answer a callGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerPhone Lock To make a GroupTo activate Phone Lock User PIN 5324 IP Phone onlyTo de-activate Phone Lock To change the User PINRecord a Call Trunk FlashTo flash a trunk while talking on an outside call To start recording while on a 2-party callTo listen to a recording Hot DeskingTag Call Hot Desk Remote LogoutCall History To remotely log out a Hot Desking phoneTo display the call history and view call detail Night AnswerTo return a call To delete all missed, answered, or outgoing call logsRelease Mobile ExtensionTo release from an attempted transfer or conference call To join a group Group PresenceTo leave a group To change another group members presence statusHandoff Personal Ring Groups To use Handoff to Push an in-progress call to the PRGTo Pull an in-progress call from another member of the PRG Using the 5310 Conference Unit with a Mouse Using Your 5324 IP Phone with the 5310 IP Conference UnitUsing the 5310 Conference Unit without a Mouse To place the conference unit in Presentation modePress Volume Up or Volume Down Line Interface Module Mode Using the Line Interface Module 5324 IP Phone onlyTo make a call using the Line Interface Module line To answer a call using the Line Interface Module linePress the Line Interface Module key Failover ModeEmergency Calls 5312/5324 IP Phones User Guide Feature Access Codes Feature Access Codes5312/5324 IP Phones User Guide 5312/5324 IP Phones User Guide
Top Page Image Contents