Mitel 5312 Using Other Features, Account Codes, Attendant Call Hold Remote Retrieve

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5312/5324 IP Phones User Guide

USING OTHER FEATURES

Account Codes

To use Forced Account Codes:

1.Lift the handset.

2.Dial the Account Code digits.

3.Press #.

To enter an Account Code during a call on a 5312 IP Phone:

1.Press (TRANS/CONF).

2.Dial appropriate feature access code.

3.Dial the Account Code digits.

4.Press #.

5.Press (CANCEL).

To enter an Account Code during a call on a 5324 IP Phone:

1.Press (MENU).

2.Press the Yes softkey.

3.Dial the Account Code digits.

4.Press the Save softkey.

5.Do one of the following:

•For a verified account code, press the Yes softkey.

•For a non-verified account code, press the No softkey.

Attendant Call Hold - Remote Retrieve

To retrieve a call placed on Hold by the attendant:

1.Lift the handset.

2.Dial appropriate feature access code.

3.Dial the digits announced by the attendant.

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Contents IP Phone Colocar uma Chamada em Conferência Communications Director General Notice Tips for Your Comfort and Safety Using Other Features Using the Line Interface Module 5324 IP Phone only 5312/5324 IP Phones User Guide About Your Phone IP Phone Elements of Your Phone Feature Function Selecting Menu Options Ring/Message IndicatorsUsing Your IP Phone with Mitel Unified Communicator Express For Users on Resilient 3300 ICP Systems Line Interface ModuleTips for Your Comfort and Safety Adjust the viewing angleDont cradle the handset Protect your hearingHandset Receiver Volume Control Speaker Volume ControlCustomizing Your 5312/5324 IP Phone Ringer ControlFeature Keys Language ChangeTo display information about a key To program a personal keyPage Making and Answering Calls Make a CallAnswer a Call Emergency CallsAuto-Answer To enable or disable Auto-AnswerTo enable or disable Auto-Answer on a 5324 IP Phone only To answer a call when you hear ringback PhonebookTo end a call, do one of the following To use PhonebookSpeed Call Keys RedialRedial Saved Number Speed Call Personal Handsfree OperationGroup Listen HoldMute TransferAdd Held 5324 IP Phone only ConferenceConference Split Swap Call ForwardTo alternate between the two parties To program Call ForwardCall Forward Remote I am Here To turn Call Forward on and off once it has been programmedCall Forward End Chaining Call Forward Forced 5324 IP Phone onlyCall Forward Override To force an incoming call to be forwarded Messaging Advisory Messaging Callback To turn Messaging Advisory on To turn Messaging Advisory offMessaging Cancel Callback To cancel a CallbackMessaging Cancel All Callbacks To cancel all CallbacksAttendant Call Hold Remote Retrieve Using Other FeaturesAccount Codes Call Park Call PickupTo park an active call To retrieve a parked callOverride CamponDo Not Disturb Direct Paging Direct Paging Handsfree Answerback EnabledPaging Direct Paging Handsfree Answerback Disabled To answer a call using Handsfree AnswerbackTo turn Handsfree Answerback off To end a Handsfree Answerback callDirect Voice Call Timed Reminder 5324 IP Phone onlyTo end a Direct Page call, do one of the following To make a Direct Voice CallHeadset Operation To enable or disable Headset Operation To disable Headset OperationMusic To answer a callTo respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerPhone Lock To make a GroupUser PIN 5324 IP Phone only To activate Phone LockTo de-activate Phone Lock To change the User PINTrunk Flash Record a CallTo flash a trunk while talking on an outside call To start recording while on a 2-party callHot Desking To listen to a recordingHot Desk Remote Logout Tag CallCall History To remotely log out a Hot Desking phoneNight Answer To display the call history and view call detailTo return a call To delete all missed, answered, or outgoing call logsTo release from an attempted transfer or conference call ReleaseMobile Extension Group Presence To join a groupTo leave a group To change another group members presence statusTo Pull an in-progress call from another member of the PRG Handoff Personal Ring GroupsTo use Handoff to Push an in-progress call to the PRG Using Your 5324 IP Phone with the 5310 IP Conference Unit Using the 5310 Conference Unit with a MousePress Volume Up or Volume Down Using the 5310 Conference Unit without a MouseTo place the conference unit in Presentation mode Using the Line Interface Module 5324 IP Phone only Line Interface Module ModeTo make a call using the Line Interface Module line To answer a call using the Line Interface Module lineFailover Mode Press the Line Interface Module keyEmergency Calls 5312/5324 IP Phones User Guide Feature Access Codes Feature Access Codes5312/5324 IP Phones User Guide 5312/5324 IP Phones User Guide