Mitel 5312 manual do utilizador About Your Phone

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5312/5324 IP Phones User Guide

ABOUT YOUR PHONE

The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide voice communication over an IP network. Each features a back-lit liquid crystal display (LCD) screen, display-assisted access to features, on-hook dialing and off-hook voice announce with handsfree answerback, and a large ringing/message indicator. The 5312 IP Phone offers 12 programmable keys, and the 5324 IP Phone offers 24 programmable keys for one-touch feature access. Both phones provide ten fixed feature keys for convenient access to features such as Conferencing, Redial, and many customizable user settings.

The 5312 and 5324 IP Phones support Mitel Call Control (MiNet) protocol and Session Initiated Protocol (SIP). The 5324 IP Phone also supports modules such as the Line Interface Module, 5310 IP Conference Unit, and the 12 and 48 Button Programmable Key Modules. The 5324 IP Phone can be used as an ACD Agent Phone or a Teleworker phone. The personal key on the bottom left (5312) or bottom right (5324) is always your Prime Line; the remaining personal keys can be programmed as:

Feature keys (for example, Do Not Disturb). You can program feature keys from your phone (5324 only), or using the Desktop Tool. Your administrator can also program feature keys.

Speed Call keys. You can program speed call keys from your phone, or using the Desktop Tool.

Line Appearances. Only the administrator can program line appearances.

Note: For more information on the Desktop Tool, talk to your system administrator.

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Contents IP Phone Colocar uma Chamada em Conferência Communications Director General Notice Tips for Your Comfort and Safety Using Other Features Using the Line Interface Module 5324 IP Phone only 5312/5324 IP Phones User Guide About Your Phone IP Phone Elements of Your Phone Feature Function Ring/Message Indicators Using Your IP Phone with Mitel Unified Communicator ExpressSelecting Menu Options Line Interface Module For Users on Resilient 3300 ICP SystemsAdjust the viewing angle Tips for Your Comfort and SafetyDont cradle the handset Protect your hearingSpeaker Volume Control Handset Receiver Volume ControlCustomizing Your 5312/5324 IP Phone Ringer ControlLanguage Change Feature KeysTo display information about a key To program a personal keyPage Make a Call Making and Answering CallsAnswer a Call Emergency CallsTo enable or disable Auto-Answer To enable or disable Auto-Answer on a 5324 IP Phone onlyAuto-Answer Phonebook To answer a call when you hear ringbackTo end a call, do one of the following To use PhonebookRedial Redial Saved NumberSpeed Call Keys Handsfree Operation Speed Call PersonalHold Group ListenTransfer MuteConference Conference SplitAdd Held 5324 IP Phone only Call Forward SwapTo alternate between the two parties To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote I am HereCall Forward Forced 5324 IP Phone only Call Forward End ChainingCall Forward Override To force an incoming call to be forwardedMessaging Callback Messaging AdvisoryTo turn Messaging Advisory on To turn Messaging Advisory offTo cancel a Callback Messaging Cancel CallbackTo cancel all Callbacks Messaging Cancel All CallbacksUsing Other Features Account CodesAttendant Call Hold Remote Retrieve Call Pickup Call ParkTo park an active call To retrieve a parked callCampon Do Not DisturbOverride Direct Paging Handsfree Answerback Enabled PagingDirect Paging To answer a call using Handsfree Answerback Direct Paging Handsfree Answerback DisabledTo turn Handsfree Answerback off To end a Handsfree Answerback callTimed Reminder 5324 IP Phone only Direct Voice CallTo end a Direct Page call, do one of the following To make a Direct Voice CallHeadset Operation To disable Headset Operation To enable or disable Headset OperationMusic To answer a callGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerPhone Lock To make a GroupTo activate Phone Lock User PIN 5324 IP Phone onlyTo de-activate Phone Lock To change the User PINRecord a Call Trunk FlashTo flash a trunk while talking on an outside call To start recording while on a 2-party callTo listen to a recording Hot DeskingTag Call Hot Desk Remote LogoutCall History To remotely log out a Hot Desking phoneTo display the call history and view call detail Night AnswerTo return a call To delete all missed, answered, or outgoing call logsRelease Mobile ExtensionTo release from an attempted transfer or conference call To join a group Group PresenceTo leave a group To change another group members presence statusHandoff Personal Ring Groups To use Handoff to Push an in-progress call to the PRGTo Pull an in-progress call from another member of the PRG Using the 5310 Conference Unit with a Mouse Using Your 5324 IP Phone with the 5310 IP Conference UnitUsing the 5310 Conference Unit without a Mouse To place the conference unit in Presentation modePress Volume Up or Volume Down Line Interface Module Mode Using the Line Interface Module 5324 IP Phone onlyTo make a call using the Line Interface Module line To answer a call using the Line Interface Module linePress the Line Interface Module key Failover ModeEmergency Calls 5312/5324 IP Phones User Guide Feature Access Codes Feature Access Codes5312/5324 IP Phones User Guide 5312/5324 IP Phones User Guide