Mitel 5330, 5340 manual Getting Started, SIP User Accounts and Passwords, SIP Administrative Mode

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5330/5340 IP Phone SIP User and Administrator Guide

Getting Started

In SIP mode, the Mitel® 5320, 5330 and 5340 IP Phones manage their own call states and features. SIP uses the Internet to connect your phone to other SIP phones. You can make calls on the Public Switched Telephone Network (PSTN), or “regular”, phone network. You can also call other SIP phones by dialing SIP URL or IP address. If you are registered with a SIP Service Provider, you may also be able to dial by user ID name or extension number.

For information about programming features on your SIP-supported phone, refer to this guide and to the Web Configuration Tool online Help (see Supporting Documentation on page 8).

SIP User Accounts and Passwords

Your Administrator usually configures SIP accounts for SIP phone Users and Administrators. You need a SIP User account in order to

Register your phone with your SIP Service Provider

Make calls by dialing a user ID name or extension number

If you do not have a SIP user account, you can still use your phone with limited access to SIP features and functionality.

SIP Administrative Mode

Administrators need an administrator user account and password to

Modify network configuration settings and SIP Service Provider information

Access SIP setting menus through the phone’s MENU Key interface and Web Configuration Tool Administrator pages.

See Administrator Tools on page 44 for more information.

About your SIP Phone

The Mitel 5320, 5330 and 5340 IP Phones are full-feature, dual port, dual mode enterprise-class telephones that provide voice communication over an IP network. They both feature a large graphics display (160 x 320) and self-labeling keys. The 5320 IP Phones offers 8 programmable multi-function keys, the 5330 IP Phone offers 24 programmable multi-function keys, and the 5340 IP Phone offers 48 programmable multi-function keys for one-touch feature access. These phones provide ten fixed feature keys for convenient access to features such as Conferencing, Redial, and many customizable user settings as well as navigational keys to access various screens and application layers. The 5330 and 5340 IP Phones also feature a Unified Communicator (UC) Express application, which is a PC-based desktop programming tool, that allows you to easily configure your phone from your Personal Computer (PC).

For more key and feature information, see Elements of Your Phone on page 3.

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Contents 5320/5330/5340 IP Phones Trademarks Getting Started Making and Answering Calls Using Advanced Features Specifications About your SIP Phone SIP User Accounts and PasswordsSIP Administrative Mode Getting Started5320 SIP Phone 5340 SIP Phone 5320/5330/5340 SIP User and Administrator Guide Dont cradle the handset Adjust the viewing angleProtect your hearing 5320, 5330 and 5340 IP Phone Default Window and Keys Using Your Default Phone Window And KeysAccessories for Your Phone Call Encryption IndicatorHeadsets Accessing Other Documentation Accessing the Web Configuration Tool Online HelpSupporting Documentation Menu Key Menu Interface Web Configuration ToolWeb Configuration Tool Accounts and Passwords Customizing Your PhoneSelecting Menu Options Accessing the Web Configuration ToolEntering Numbers and Letters Handset Volume Control Ringer Volume ControlSpeaker Volume Control Display Language Display Contrast ControlLine Keys Personal KeysProgram a Speed Dial Key Pre-assigned Personal KeysEditing Speed Dial Numbers and Labels Delete a Speed Dial KeyUsing Your IP Phone with Mitel Unified Communicator Express Dial by SIP URL or IP Address Making and Answering CallsDial by Number Dial by NameDial by Call Logs Entry Answering CallsRedial Calling and Called Party Display Answer a CallAuto Answer Answer a Call WaitingHold Call HandlingCall Forward Call Transfer Enable/Disable Call ForwardAdd a Third Party to a Call in Progress Conference Call Three-WayTransfer a Call to an Unconnected Third Party Transfer a Call to a Third Party Already on HoldLeave a Conference Call Enable/Disable your Advisory MessageMessages Advisory Add a Party On Hold to a Call in ProgressMessaging Voice Mail Using Advanced FeaturesAccess your Voice Mail Messages Enable/Disable Do Not Disturb Using the PhoneDelete a Call Log Entry Using a Do Not Disturb Key for Quick Enable/DisableCall Logs View a Call Log EntryHandset, Handsfree and Headset Modes Switch between Handset and HandsfreeSwitch between Handset and Headset Switch between Headset and HandsfreePhone Book Muting a CallModify a Phone Book Entry Call a Phone Book Entry Enable/Disable RSS FeedRSS Feed Delete a Phone Book EntryShared Lines and Keys Programming Requirements Shared Lines and KeysUser Programming and Configuration of Users and Shared Line Keys Page Page 5320/5330/5340 SIP User and Administrator Guide Programming Shared Line Keys Shared Line Key Status Shared lines display the following indicator lampsProgramming Busy Lamp Field Keys User Configuration for BLFProgramming and Configuration of Users and BLF Keys Page Page From the Feature list, select Speed Dial + BLF BLF Line BLF Indicator Description Status Change the Time and Date Time and DateCall Forking Administrator ToolsSIP Administrator Phone Passwords Change Phone PasswordsDevice Parameters Access ProtocolsConfigure/Modify a SIP User account SIP User AccountsView the IP and MAC Addresses Network SettingsEnable/Disable Protocols Modifying Network SettingsView the Firmware Version Upgrade the Phone’s FirmwareLine Types Srtp Call Encryption IndicatorAutomating Firmware Upgrades Upgrading the FirmwareVoice Mail Adjust for Daylight Savings TimeAdditional Settings Configuring Voice MailMedia Configuration SpecificationsMain Program and Boot Program Configuration Options Configuration Files
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5330, 5340 specifications

The Mitel 5330 is a sophisticated IP phone designed to meet the communications needs of modern businesses. Offering a combination of advanced technology and user-friendly features, the Mitel 5330 is ideal for office environments where high-quality communication is essential.

At its core, the Mitel 5330 leverages Voice over Internet Protocol (VoIP) technology, allowing for seamless connectivity over the internet. This technology enhances voice clarity and reduces communication costs by utilizing existing network infrastructure instead of traditional phone systems. The phone utilizes the SIP (Session Initiation Protocol) standard, ensuring interoperability with various VoIP platforms.

One of the standout features of the Mitel 5330 is its extensive display. With a backlit graphical interface, users can easily navigate through menus and access information quickly. The phone typically includes a high-definition color display that enhances visibility, making it convenient for users to manage calls and access features.

The Mitel 5330 is equipped with programmable keys that enhance efficiency, allowing users to create shortcuts for frequently used functions, such as speed dialling or call transfer. This customizability allows employees to tailor the phone to their specific needs, increasing productivity in the workplace.

Additionally, the Mitel 5330 supports a wide range of call management features, including call hold, call forwarding, and three-way calling. These functionalities streamline communication processes, enabling teams to work collaboratively and efficiently. The phone also supports voicemail integration, ensuring that users never miss an important message.

Built-in audio technologies, such as wideband audio and high-definition sound quality, contribute to crystal-clear voice communication, minimizing misunderstandings during calls. Furthermore, the phone often includes a hands-free speakerphone option, enhancing flexibility for users who may need to multitask while conversing.

In terms of connectivity, the Mitel 5330 typically features various ports, including Ethernet connections, allowing for easy integration into existing network setups. Its robust architecture ensures reliability, even in demanding office environments.

Overall, the Mitel 5330 represents a powerful solution for businesses seeking a reliable, feature-rich IP phone. Its combination of advanced technology, user-friendly features, and high call quality makes it an excellent choice for organizations looking to improve their communication capabilities. With its focus on efficiency and performance, the Mitel 5330 can significantly enhance workplace productivity.