Mitel 3000
Getting Started Guide
Directory Services
There are two types of Directory Service provided in the system - a Simple Directory Service and a Dial Name Directory service.
Only one of these services can be programmed at any time.
Recording a Directory Message, listing the names and extension numbers, provides the Simple Service. Callers can dial through the message to contact the extensions.
The Dial Name service prompts callers to enter the name of the extension they wish to contact. They can scroll up and down through the directory as necessary.
When a directory service is programmed dialing # when listening to the Auto Attendant greeting accesses the directory.
Activating the Simple Directory Service
Instruction |
| Action | Menu Display |
From the System Programming |
| Select Option | |
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sub menu select [System] |
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Scroll down and select |
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| Select Option |
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| - Line Key Light | |
[Change Greetings] | Scroll |
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| - Change Greetings | ||
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| - Call Logging |
Scroll down and select |
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| Select Option |
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| - Courtesy Service Night | |
[Directory Message] |
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Scroll |
| - Directory Message | |
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| - Exit | |
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Note: When a directory message is recorded dialing # when listening to the Auto Attendant greeting replays this message. You can dial through this message.
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