Citrix Systems CITRIX NETSCALER 9.3 Getting Service and Support, NetScaler Documentation Feedback

Citrix NetScaler Administration Guide

Getting Service and Support

Citrix® offers a variety of resources for support with your Citrix environment, including the following:

wThe Knowledge Center is a self-service, Web-based technical support database that contains thousands of technical solutions, including access to the latest hotfixes, service packs, and security bulletins.

wTechnical Support Programs for both software support and appliance maintenance are available at a variety of support levels.

wThe Subscription Advantage program is a one-year membership that gives you an easy way to stay current with the latest product version upgrades and enhancements.

wCitrix Education provides official training and certification programs on virtually all Citrix products and technologies.

For more information about Citrix services and support, see the Citrix Systems Support Web site at http://www.citrix.com/lang/English/support.asp.

You can also participate in and follow technical discussions offered by the experts on various Citrix products at the following sites:

whttp://community.citrix.com

whttp://twitter.com/citrixsupport

whttp://forums.citrix.com/support

NetScaler Documentation Feedback

You are encouraged to provide feedback and suggestions so that we can enhance the documentation. You can send an email to nsdocs_feedback@citrix.com. In the subject line, specify "Documentation Feedback." Please include the title of the guide and the page number in the email message.

You can also provide feedback through the Knowledge Center at http:// support.citrix.com/.

To provide feedback at the Knowledge Center home page

1.Go to the Knowledge Center home page at http://support.citrix.com/.

2.On the Knowledge Center home page, under Products, expand NetScaler, and then click the NetScaler release for which you want to provide feedback.

3.On the Documentation tab, click the guide name, and then click Article Feedback.

4.On the Documentation Feedback page, complete the form, and then click Submit.

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