Mitel Comprehensive Guide for 5212 Headset and 5224 IP Phone Features

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Auto–Answer

To enable or disable Auto–Answer:

zPress the Auto–Answerfeature key.

To enable or disable Auto-Answer on a 5224 IP Phone only:

1.Press ( SUPERKEY ).

2.Press the No softkey until "Auto Answer?" appears.

3.Do one of the following:

To enable Auto-Answer, press the TurnOn softkey.

To disable Auto-Answer, press the TurnOff softkey.

To answer a call when you hear ringback:

zBegin speaking. Your phone's Handsfree microphone and Handsfree speaker transmit and receive audio.

To end a call, do one of the following:

zOn a 5224 IP Phone only, press the Hang up softkey.

zPress ( CANCEL ).

zWait for the caller to hang up.

Group Listen

With Group Listen you can carry on a conversation using the handset or headset while allowing others nearby to listen to the person at the far end over the handsfree speaker in your phone. While Group Listen is active, the handsfree microphone in your phone is turned off.

To allow others in the room to listen to the far end of your call:

zPress the Group Listen feature key.

To return to a private two-way call from Group Listen:

zPress the Group Listen feature key.

To change a Group Listen call into a Handsfree call so that others in the room can join the conversation:

1.Press (SPEAKER).

2.Hang up the handset.

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Contents User Guide 3300 ICP Contents Making and Answering Calls Using the Line Interface Module 5224 IP Phone only About Your Phone 5212 IP Phone 5224 IP Phone Elements of Your Phone Feature FunctionFeatureFunction Important Note for Headset Users Selecting Menu Options For Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyIP Phone Line Interface Module Dont cradle the handsetProtect your hearing Adjust the viewing angleTo tilt your telephone for better viewing To adjust the Ringer Volume while the set is ringing Handset Receiver Volume ControlTo adjust the Ringer Pitch while the set is idle Customizing Your 5212/5224 IP PhoneTo adjust the Display Contrast while your set is idle Speaker Volume ControlDisplay Contrast Control To display information about a key Feature KeysTo program a personal key 5224 IP Phone Only Language Change Making and Answering CallsMake a call Answer a callEmergency Calls Emergency Calls When Emergency Call Routing not ProgrammedEmergency Calls When Emergency Call Routing Programmed Redial Phonebook 5224 IP Phone onlyRedial Saved Number To dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call PersonalTo store a personal Speed Call number Handsfree Operation Group Listen Auto-AnswerHold Call HandlingMute Conference TransferConference Split Swap Add Held 5224 IP Phone onlyTo move a call on hold to another line appearance To alternate between the two partiesTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward Forced 5224 IP Phone only Call Forward End ChainingCall Forward Override To force an incoming call to be forwardedTo turn Messaging Advisory on Messaging AdvisoryTo turn Messaging Advisory off Messaging Callback Messaging Cancel All Callbacks Messaging Cancel CallbackTo cancel a Callback To cancel all CallbacksAccount Codes Using Advanced FeaturesAttendant Call Hold Remote Retrieve To park an active call Call ParkTo retrieve a parked call Campon Call PickupDo Not Disturb Paging OverrideDirect Paging To use PagingTo turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback off To end a Handsfree Answerback call To answer a call using Handsfree AnswerbackArrives Burst of tone Direct Paging Handsfree Answerback DisabledTo acknowledge a Reminder when your phone rings once To view, change, and/or cancel a pending ReminderReminder 5224 IP Phone only To end a Direct Page call, do one of the followingTo answer a call when Auto Answer is disabled To enable Headset OperationHeadset Operation To hang upTo enable or disable Headset Operation Headset Operation with Feature Control SwitchTo disable Headset Operation To answer a callMusic Group Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTrunk Flash To make a GroupTo start recording while on a 2-party call Record a CallTo listen to a recording Hot Desking To remotely log out a Hot Desking phone To tag a malicious call Tag CallTo display the call history, and view call detail Call HistoryTo delete all missed, answered, or outgoing call logs To return a callTo delete a particular call from the call log Night Answer Release Using the Line Interface Module 5224 IP Phone onlyMobile Extension To release from an attempted transfer or conference callTo answer a call using the Line Interface Module line To make a call using the Line Interface Module lineHold a Call Failover Mode