Mitel 5212/5224 manual Record a Call, To start recording while on a 2-party call

Page 48

Record a Call

This feature uses your voice mail system to record your telephone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.

To start recording while on a 2–party call:

zPress the Record Call key. (See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone.)

Note: Your system may be programmed to automatically begin recording external calls when you or the other answers.

To control recording on a 5212 IP Phone, do one or all of the following:

zTo stop and save a recording, hang up.

zTo stop and erase a recording, press (CANCEL).

To control recording on a 5224 IP Phone, do one or all of the following:

zTo pause recording, press the Pause softkey.

zTo resume recording after pausing, press the Resume softkey.

zTo stop a recording without saving it, press the Erase softkey or

(CANCEL).

zTo stop and save a recording, press the Save softkey.

Putting the call on hold saves the recording; taking the call off hold starts a new recording. Depending on system programming, hanging up, or pressing (TRANS/CONF) or a DSS key, may also save the recording.

To listen to a recording:

1.Lift the handset.

2.Access your voice mailbox.

3.Follow the prompts to retrieve the recording.

-43-

Image 48

Contents User Guide 3300 ICP Contents Making and Answering Calls Using the Line Interface Module 5224 IP Phone only About Your Phone 5212 IP Phone 5224 IP Phone Feature Function Elements of Your PhoneFeatureFunction Important Note for Headset Users Selecting Menu Options Tips for Your Comfort and Safety For Users on Resilient 3300 ICP SystemsIP Phone Line Interface Module Dont cradle the handsetAdjust the viewing angle Protect your hearingTo tilt your telephone for better viewing Handset Receiver Volume Control To adjust the Ringer Volume while the set is ringingTo adjust the Ringer Pitch while the set is idle Customizing Your 5212/5224 IP PhoneSpeaker Volume Control To adjust the Display Contrast while your set is idleDisplay Contrast Control Feature Keys To display information about a keyTo program a personal key 5224 IP Phone Only Making and Answering Calls Language ChangeMake a call Answer a callEmergency Calls When Emergency Call Routing not Programmed Emergency CallsEmergency Calls When Emergency Call Routing Programmed Phonebook 5224 IP Phone only RedialRedial Saved Number Speed Call Keys To dial a stored Speed Call numberTo store a Speed Call number Speed Call Personal To dial a stored personal Speed Call numberTo store a personal Speed Call number Handsfree Operation Auto-Answer Group ListenCall Handling HoldMute Transfer ConferenceConference Split Add Held 5224 IP Phone only SwapTo move a call on hold to another line appearance To alternate between the two partiesCall Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward End Chaining Call Forward Forced 5224 IP Phone onlyCall Forward Override To force an incoming call to be forwardedMessaging Advisory To turn Messaging Advisory onTo turn Messaging Advisory off Messaging Callback Messaging Cancel Callback Messaging Cancel All CallbacksTo cancel a Callback To cancel all CallbacksUsing Advanced Features Account CodesAttendant Call Hold Remote Retrieve Call Park To park an active callTo retrieve a parked call Call Pickup CamponDo Not Disturb Override PagingDirect Paging To use PagingDirect Paging Handsfree Answerback Enabled To turn Handsfree Answerback onTo turn Handsfree Answerback off To answer a call using Handsfree Answerback To end a Handsfree Answerback callDirect Paging Handsfree Answerback Disabled Arrives Burst of toneTo view, change, and/or cancel a pending Reminder To acknowledge a Reminder when your phone rings onceReminder 5224 IP Phone only To end a Direct Page call, do one of the followingTo enable Headset Operation To answer a call when Auto Answer is disabledHeadset Operation To hang upHeadset Operation with Feature Control Switch To enable or disable Headset OperationTo disable Headset Operation To answer a callMusic To respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTrunk Flash To make a GroupRecord a Call To start recording while on a 2-party callTo listen to a recording Hot Desking To remotely log out a Hot Desking phone Tag Call To tag a malicious callCall History To display the call history, and view call detailTo return a call To delete all missed, answered, or outgoing call logsTo delete a particular call from the call log Night Answer Using the Line Interface Module 5224 IP Phone only ReleaseMobile Extension To release from an attempted transfer or conference callTo make a call using the Line Interface Module line To answer a call using the Line Interface Module lineHold a Call Failover Mode