Mitel 5212/5224 manual Call Park, To park an active call, To retrieve a parked call

Page 37

Call Park

The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system.

After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.

To park an active call:

1.Do one of the following:

„Press the Call Park feature key (must be programmed)

„Press ( TRANS/CONF ), and then dial *7#.

The display shows PARKED@, followed by the park destination and parking spot index (if applicable). Example: PARKED@ 1234 @ 02.

2.Dial the directory number on which to park the call (not required if the number is programmed to the Call Park feature key).

3.To inform a user that a parked call is waiting, do one of the following:

„If automatic paging is enabled, announce the call and the park retrieve digits shown on the display.

„If automatic paging is disabled, press the programmed Page key, or

dial **9, followed by the Paging zone number (if required). Then, announce the call and park retrieve digits shown on the display.

Note: Paging over a loudspeaker is not permitted in handsfree mode; you must use the handset or headset.

To retrieve a parked call:

1.Do one of the following:

„Dial *8#.

„Press the Call Park - Retrieve feature key (must be programmed).

2.Dial the directory number on which the call is parked (not required if the number is programmed to the Call Park feature key).

3.If there are multiple calls parked on the number, dial the two-digit index number to retrieve a specific call, or # to retrieve the longest parked call.

-32-

Page 36 Page 38
Image 37
Page 36 Page 38
Contents User Guide 3300 ICP Contents Making and Answering Calls Using the Line Interface Module 5224 IP Phone only About Your Phone 5212 IP Phone 5224 IP Phone Elements of Your Phone Feature FunctionFeatureFunction Important Note for Headset Users Selecting Menu Options For Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyIP Phone Line Interface Module Dont cradle the handsetProtect your hearing Adjust the viewing angleTo tilt your telephone for better viewing To adjust the Ringer Volume while the set is ringing Handset Receiver Volume ControlTo adjust the Ringer Pitch while the set is idle Customizing Your 5212/5224 IP PhoneTo adjust the Display Contrast while your set is idle Speaker Volume ControlDisplay Contrast Control To display information about a key Feature KeysTo program a personal key 5224 IP Phone Only Language Change Making and Answering CallsMake a call Answer a callEmergency Calls Emergency Calls When Emergency Call Routing not ProgrammedEmergency Calls When Emergency Call Routing Programmed Redial Phonebook 5224 IP Phone onlyRedial Saved Number To dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call PersonalTo store a personal Speed Call number Handsfree Operation Group Listen Auto-AnswerHold Call HandlingMute Conference TransferConference Split Swap Add Held 5224 IP Phone onlyTo move a call on hold to another line appearance To alternate between the two partiesTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward Forced 5224 IP Phone only Call Forward End ChainingCall Forward Override To force an incoming call to be forwardedTo turn Messaging Advisory on Messaging AdvisoryTo turn Messaging Advisory off Messaging Callback Messaging Cancel All Callbacks Messaging Cancel CallbackTo cancel a Callback To cancel all CallbacksAccount Codes Using Advanced FeaturesAttendant Call Hold Remote Retrieve To park an active call Call ParkTo retrieve a parked call Campon Call PickupDo Not Disturb Paging OverrideDirect Paging To use PagingTo turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback off To end a Handsfree Answerback call To answer a call using Handsfree AnswerbackArrives Burst of tone Direct Paging Handsfree Answerback DisabledTo acknowledge a Reminder when your phone rings once To view, change, and/or cancel a pending ReminderReminder 5224 IP Phone only To end a Direct Page call, do one of the followingTo answer a call when Auto Answer is disabled To enable Headset OperationHeadset Operation To hang upTo enable or disable Headset Operation Headset Operation with Feature Control SwitchTo disable Headset Operation To answer a callMusic Group Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTrunk Flash To make a GroupTo start recording while on a 2-party call Record a CallTo listen to a recording Hot Desking To remotely log out a Hot Desking phone To tag a malicious call Tag CallTo display the call history, and view call detail Call HistoryTo delete all missed, answered, or outgoing call logs To return a callTo delete a particular call from the call log Night Answer Release Using the Line Interface Module 5224 IP Phone onlyMobile Extension To release from an attempted transfer or conference callTo answer a call using the Line Interface Module line To make a call using the Line Interface Module lineHold a Call Failover Mode
Top Page Image Contents