Mitel 5212/5224 manual Using Advanced Features, Account Codes, Attendant Call Hold Remote Retrieve

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USING ADVANCED FEATURES

Account Codes

To use Forced Account Codes:

1.Lift the handset.

2.Dial the Account Code digits.

3.Press #.

To enter an Account Code during a call on a 5212 IP Phone:

1.Press ( TRANS/CONF ).

2.Dial **3.

3.Dial the Account Code digits.

4.Press #.

5.Press ( CANCEL ).

To enter an Account Code during a call on a 5224 IP Phone:

1.Press ( SUPERKEY ).

2.Press the Yes softkey.

3.Dial the Account Code digits.

4.Press the Save softkey.

5.Do one of the following:

„For a verified account code, press the Yes softkey.

„For a non-verified account code, press the No softkey.

Attendant Call Hold - Remote Retrieve

To retrieve a call placed on Hold by the attendant:

1.Lift the handset.

2.Dial *23.

3.Dial the digits announced by the attendant.

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Contents User Guide 3300 ICP Contents Making and Answering Calls Using the Line Interface Module 5224 IP Phone only About Your Phone 5212 IP Phone 5224 IP Phone Feature Function Elements of Your PhoneFeatureFunction Important Note for Headset Users Selecting Menu Options Tips for Your Comfort and Safety For Users on Resilient 3300 ICP SystemsIP Phone Line Interface Module Dont cradle the handsetAdjust the viewing angle Protect your hearingTo tilt your telephone for better viewing Handset Receiver Volume Control To adjust the Ringer Volume while the set is ringingTo adjust the Ringer Pitch while the set is idle Customizing Your 5212/5224 IP PhoneSpeaker Volume Control To adjust the Display Contrast while your set is idleDisplay Contrast Control Feature Keys To display information about a keyTo program a personal key 5224 IP Phone Only Making and Answering Calls Language ChangeMake a call Answer a callEmergency Calls When Emergency Call Routing not Programmed Emergency CallsEmergency Calls When Emergency Call Routing Programmed Phonebook 5224 IP Phone only RedialRedial Saved Number Speed Call Keys To dial a stored Speed Call numberTo store a Speed Call number Speed Call Personal To dial a stored personal Speed Call numberTo store a personal Speed Call number Handsfree Operation Auto-Answer Group ListenCall Handling HoldMute Transfer ConferenceConference Split Add Held 5224 IP Phone only SwapTo move a call on hold to another line appearance To alternate between the two partiesCall Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward End Chaining Call Forward Forced 5224 IP Phone onlyCall Forward Override To force an incoming call to be forwardedMessaging Advisory To turn Messaging Advisory onTo turn Messaging Advisory off Messaging Callback Messaging Cancel Callback Messaging Cancel All CallbacksTo cancel a Callback To cancel all CallbacksUsing Advanced Features Account CodesAttendant Call Hold Remote Retrieve Call Park To park an active callTo retrieve a parked call Call Pickup CamponDo Not Disturb Override PagingDirect Paging To use PagingDirect Paging Handsfree Answerback Enabled To turn Handsfree Answerback onTo turn Handsfree Answerback off To answer a call using Handsfree Answerback To end a Handsfree Answerback callDirect Paging Handsfree Answerback Disabled Arrives Burst of toneTo view, change, and/or cancel a pending Reminder To acknowledge a Reminder when your phone rings onceReminder 5224 IP Phone only To end a Direct Page call, do one of the followingTo enable Headset Operation To answer a call when Auto Answer is disabledHeadset Operation To hang upHeadset Operation with Feature Control Switch To enable or disable Headset OperationTo disable Headset Operation To answer a callMusic To respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTrunk Flash To make a GroupRecord a Call To start recording while on a 2-party callTo listen to a recording Hot Desking To remotely log out a Hot Desking phone Tag Call To tag a malicious callCall History To display the call history, and view call detailTo return a call To delete all missed, answered, or outgoing call logsTo delete a particular call from the call log Night Answer Using the Line Interface Module 5224 IP Phone only ReleaseMobile Extension To release from an attempted transfer or conference callTo make a call using the Line Interface Module line To answer a call using the Line Interface Module lineHold a Call Failover Mode