Mitel 5230 manual To request and answer a Callback, To cancel Callback requests

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5230 IP Appliance User Guide

•Choose/enter a dialing prefix if needed.

•Tap Import.

8.Tap OK. Your Call Pickup Feature Key is now available for use.

Callback

Callback notifies you as soon as the internal extension number you are trying to reach is free.

To request and answer a Callback

1.Start the Feature Keys application (see “Starting the 5230 PDA Phone Application” on page 8).

2.In the Modes menu, select Run.

3.Go to the desired category page.

4.Tap the Callback-SetupFeature Key, then hang up.

5.When the party is available, your phone starts ringing, and the display shows

CALLBACK XXXX.

6.Lift the handset or headset. OR Press the key. The number is automatically dialed.

Note: If you do not “answer” the Callback, or if you successfully call the called back number before getting a Callback ring, the Callback request is cancelled.

To cancel Callback requests

1.Start the Feature Keys application (see “Starting the 5230 PDA Phone Application” on page 8).

2.In the Modes menu, select Run.

3.Go to the desired category page.

4.Tap the desired Cancel Callback Feature Key:

•To cancel a specific Callback request, tap the associated CB-Cancel Indiv Feature Key.

•To cancel all your Callback requests, tap the Callback-CancelFeature Key.

To program a Callback Feature Key

1.Start the Feature Keys application (see “Starting the 5230 PDA Phone Application” on page 8).

2.In the Modes menu, select Edit.

3.Go to the desired category page.

4.Tap the Feature Key you want to program as a Callback.

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Contents User Guide Page Contents Using the Other 5230 Applications IP Appliance User GuideMaking and Receiving Calls Appendix A-Additional InformationAppendix B-Using the 5230 IP Appliance Without a PDA IP Appliance User Guide RevisionB About This User Guide ConventionsIP Appliance with PDA IP Appliance without PDA 5230 IP ApplianceFront View IP Appliance Connectors Back ViewFeatures Components5230 IP Appliance Set Personality ModuleUser Types DocumentationTips for Your Comfort and Safety Adjusting the Viewing AngleInstalling the Stand Don’t Cradle the HandsetAbout Resiliency Before you StartAbout Text Input Options Installing the 5230 IP Appliance PDA Applications Starting the 5230 IP Appliance PDA ApplicationsDocking your PDA Starting the 5230 PDA Phone ApplicationPDA Phone Application-Main Screen Exploring the 5230 ApplicationsPDA Phone Application Accessing 5230 Applications Making and Receiving CallsPDA Phone Application-View Menu Setting Your PreferencesChanging PDA Phone Display Options Hot Desk settings Getting Started User Type Settings Using a Hot Desk Phone What’s Next?To Log in a Hot Desk 5230 IP Appliance To Log Out of a Hot Desk 5230 IP ApplianceTo start the Feature Keys application About the Feature Keys ApplicationExamples of Feature Key Pages Programming a Feature Key Clearing a FeatureApplication Modes Quick LaunchCategory Pages Category Pages List To select a categoryTo create a category Tap Edit Category…Call Forward Feature Keys IP Appliance User Guide To rename a categoryTap Rename… To delete a categoryTo use activate a Call Forward Feature Key To program a Call Forward profile Feature KeyCall Forward Profiles To view the current Call Forward profileDefine Call Forward Setting Window Tap ImportOther Call Forward Settings To create/edit a Speed Dial key Speed Dial Feature KeysTo use a Speed Dial Feature Key Other Features Keys Using the 5230 Feature Keys Application Speed Dial WindowAccount Codes Call ParkCall Pickup To pick up a call using a Call Pickup Feature KeyTo program a Call Pickup Feature Key To cancel Callback requests To program a Callback Feature KeyCallback To request and answer a CallbackTo use Campon and Call Privacy To program a Campon Feature KeyCampon Clear All Features Feature Key To use the Clear All Features Feature KeyTo program a Clear All Features Feature Key To enable/disable Do Not DisturbTo enable/disable Do Not Disturb for a remote station To program a Do Not Disturb Feature KeyTo enable/disable your headset To program a Headset Feature KeyIf desired, select Turn headset off when PDA is removed HeadsetCall History To start the Call History applicationViewing Your Call History To manually update your Call HistoryUpdating Your Call History Using the Other 5230 Applications To view your Call History Call History-Main WindowTo view details on a call Call History-View Call DetailsManipulating a Call History Item To add a caller/recipient to your Contacts ListTo dial from your Call History To delete a call from your Call HistoryContacts Tools Import NumberAdd to Send It Dial by ContactsEntering a Dialing Prefix Free-Form and Canonical Formats IP Appliance User Guide To dial by contactsDial by Contacts Window Send It To start the Send It applicationTo send a file Send It OutboxTo manage files To change your Send It preferencesVisual Voice Mail Visual Voice Mail PropertiesTo start the Visual Voice Mail application Select Visual Voice Mail… in the View menuTo choose when to update your list of voice mails To manually update your list of voice mailsUpdating your List of Voice Mails To download your list of voice mailsViewing and Listening to Voice Mails To view your list of voice mailsVisual Voice Mail Main Window To change the viewing criteriaTo add a caller to your Contacts IP Appliance User Guide To listen to a voice mailPlay Window To return a call Messages menu, select View Contact…To save or delete a voice mail IP Appliance User Guide RevisionB To make a call Operation of the 5230 IP ApplianceOperating Modes Call Making Features Call TransferConference Call Handsfree OperationHeadset Operation Hold MessagingPhonebook To dial from the PhonebookRecord a Call Redial Last NumberSwap To call another party while on a callTo move from one call to another To end the callsUsing Your PDA with the 5230 IP Appliance To set the recommended synchronization settingsCharging the PDA Data SynchronizationInstalling/Upgrading the 5230 IP Appliance Applications RevisionAConnecting a Local Power Supply Changing the Personality ModuleTo change a Personality Module Inserting a Personality ModuleUsing the Canonical Dialing Format IP Appliance User Guide To connect a local power supplyTo remove a local power supply About Dialing FormatsTap the Dialing Patterns button Setting the PDA’s Dialing LocationsAbout Canonical Format IP Appliance User Guide RevisionA Ringer Volume Accessing the Desktop ToolCustomizing the 5230 IP Appliance Desktop ToolIP Appliance User Guide To access the Desktop Tool To change your Desktop Tool passwordDesktop Tool Home To change the Desktop Tool display languageCall Forward Profile To access your voice mailbox when you have a new voice mailVoice Mail Feature Access Codes To enable/disable Call Forward End ChainingHot Desking Call Forward End ChainingCall Forward Override To override a remote station’s call forwardTo retrieve a parked call To pick up a callPersonal Speed Dial Redial Saved NumberTrunk Flash To flash a trunk while on an outside callIP Appliance User Guide RevisionB
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5230 specifications

The Mitel 5230 is a sophisticated IP desk phone designed to enhance productivity in modern business environments. As part of the Mitel family, it integrates seamlessly with advanced communication technologies, catering to the needs of various organizations, from small enterprises to large corporations.

One of the main features of the Mitel 5230 is its user-friendly interface. The phone is equipped with a large, high-resolution display that provides clear visibility of calls, messages, and applications. Users can navigate through menus easily, increasing efficiency and enabling quick access to vital information. The phone also boasts programmable keys that allow users to customize the layout according to their preferences, facilitating quick access to frequently used functions.

The Mitel 5230 is designed for optimal voice quality, leveraging advanced audio technologies such as wideband audio and high-definition voice. This results in clearer, more natural sound during calls, improving communication and reducing misunderstandings. The phone also supports full-duplex hands-free operation, allowing users to participate in conversations without having to hold the receiver, which can be especially useful for multitasking.

Another significant characteristic of the Mitel 5230 is its support for various communication protocols, enabling compatibility with numerous Mitel systems and other VoIP platforms. This flexibility means that businesses can integrate the phone into their existing communication infrastructure with ease, ensuring that all employees can benefit from its features.

The Mitel 5230 also prioritizes connectivity with built-in Ethernet ports, allowing users to connect to the network directly and providing power over Ethernet (PoE) capabilities. This streamlines installation, as it eliminates the need for separate power cables, reducing clutter and simplifying workspace organization.

In addition to its robust standard features, the Mitel 5230 supports a range of advanced applications, including unified communications tools and collaboration software. This integration facilitates enhanced teamwork and communication among employees, whether they are in the office or working remotely.

Overall, the Mitel 5230 stands out as a reliable and feature-rich IP desk phone, perfectly suited for the needs of contemporary businesses. Its combination of usability, audio quality, flexibility, and integration capabilities makes it an ideal choice for organizations looking to improve their communication systems and enhance employee productivity.
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