Mitel 5230 Call Forward Override, To override a remote station’s call forward, To pick up a call

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Appendix B—Using the 5230 IP Appliance Without a PDA

Call Forward Override

Use this feature to prevent your call from being forwarded by another station.

To override a remote station’s call forward

1.Dial the Call Forward Override FAC.

2.Call the extension number of the remote station. The remote station will ring, and your call will not be forwarded.

Call Park

Use this feature to pick-up a call parked by the attendant.

To retrieve a parked call

1.Lift the handset. OR Press the key. OR Activate your headset.

2.Dial the Call Park FAC, the attendant’s Console ID, then the Hold Slot number.

Call Pickup

Use this feature to answer a call ringing on another station.

To pick up a call

1.Lift the handset. OR Press the key. OR Activate your headset.

2.Dial the Call Pickup FAC, then the extension number of the ringing station.

Callback

To cancel Callback requests

•To cancel a specific Call back request: dial, then the extension number of the party you were trying to reach.

•To cancel all your Callback requests: dial the Cancel Callbacks FAC.

Campon

To use Campon

•To send a Campon request when you hear a busy tone: press the Wait softkey.

•To retrieve a call when you hear a Campon tone: press the Trade softkey.

Revision B

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Contents User Guide Page Contents IP Appliance User Guide Using the Other 5230 ApplicationsMaking and Receiving Calls Appendix A-Additional InformationAppendix B-Using the 5230 IP Appliance Without a PDA IP Appliance User Guide RevisionB Conventions About This User Guide5230 IP Appliance Front ViewIP Appliance with PDA IP Appliance without PDA Back View IP Appliance ConnectorsComponents Features5230 IP Appliance Set Personality ModuleDocumentation User TypesAdjusting the Viewing Angle Tips for Your Comfort and SafetyInstalling the Stand Don’t Cradle the HandsetBefore you Start About Text Input OptionsAbout Resiliency Starting the 5230 IP Appliance PDA Applications Installing the 5230 IP Appliance PDA ApplicationsDocking your PDA Starting the 5230 PDA Phone ApplicationExploring the 5230 Applications PDA Phone ApplicationPDA Phone Application-Main Screen Making and Receiving Calls Accessing 5230 ApplicationsSetting Your Preferences Changing PDA Phone Display OptionsPDA Phone Application-View Menu Hot Desk settings Getting Started User Type Settings What’s Next? Using a Hot Desk PhoneTo Log in a Hot Desk 5230 IP Appliance To Log Out of a Hot Desk 5230 IP ApplianceAbout the Feature Keys Application Examples of Feature Key PagesTo start the Feature Keys application Clearing a Feature Programming a Feature KeyApplication Modes Quick LaunchCategory Pages List To select a category Category PagesTo create a category Tap Edit Category…IP Appliance User Guide To rename a category Call Forward Feature KeysTap Rename… To delete a categoryTo program a Call Forward profile Feature Key To use activate a Call Forward Feature KeyCall Forward Profiles To view the current Call Forward profileTap Import Define Call Forward Setting WindowOther Call Forward Settings Speed Dial Feature Keys To use a Speed Dial Feature KeyTo create/edit a Speed Dial key Using the 5230 Feature Keys Application Speed Dial Window Other Features KeysCall Park Account CodesTo pick up a call using a Call Pickup Feature Key To program a Call Pickup Feature KeyCall Pickup To program a Callback Feature Key To cancel Callback requestsCallback To request and answer a CallbackTo program a Campon Feature Key CamponTo use Campon and Call Privacy To use the Clear All Features Feature Key Clear All Features Feature KeyTo program a Clear All Features Feature Key To enable/disable Do Not DisturbTo program a Do Not Disturb Feature Key To enable/disable Do Not Disturb for a remote stationTo program a Headset Feature Key To enable/disable your headsetIf desired, select Turn headset off when PDA is removed HeadsetTo start the Call History application Call HistoryTo manually update your Call History Updating Your Call HistoryViewing Your Call History Call History-Main Window Using the Other 5230 Applications To view your Call HistoryTo view details on a call Call History-View Call DetailsTo add a caller/recipient to your Contacts List Manipulating a Call History ItemTo dial from your Call History To delete a call from your Call HistoryImport Number Contacts ToolsAdd to Send It Dial by ContactsIP Appliance User Guide To dial by contacts Dial by Contacts WindowEntering a Dialing Prefix Free-Form and Canonical Formats To start the Send It application Send ItTo send a file Send It OutboxTo change your Send It preferences To manage filesVisual Voice Mail Properties Visual Voice MailTo start the Visual Voice Mail application Select Visual Voice Mail… in the View menuTo manually update your list of voice mails To choose when to update your list of voice mailsUpdating your List of Voice Mails To download your list of voice mailsTo view your list of voice mails Viewing and Listening to Voice MailsVisual Voice Mail Main Window To change the viewing criteriaIP Appliance User Guide To listen to a voice mail Play WindowTo add a caller to your Contacts Messages menu, select View Contact… To save or delete a voice mailTo return a call IP Appliance User Guide RevisionB Operation of the 5230 IP Appliance Operating ModesTo make a call Call Transfer Call Making FeaturesHandsfree Operation Conference CallHeadset Operation Messaging HoldTo dial from the Phonebook PhonebookRedial Last Number Record a CallTo call another party while on a call SwapTo move from one call to another To end the callsTo set the recommended synchronization settings Using Your PDA with the 5230 IP ApplianceCharging the PDA Data SynchronizationRevisionA Installing/Upgrading the 5230 IP Appliance ApplicationsChanging the Personality Module Connecting a Local Power SupplyTo change a Personality Module Inserting a Personality ModuleIP Appliance User Guide To connect a local power supply Using the Canonical Dialing FormatTo remove a local power supply About Dialing FormatsSetting the PDA’s Dialing Locations About Canonical FormatTap the Dialing Patterns button IP Appliance User Guide RevisionA Accessing the Desktop Tool Ringer VolumeCustomizing the 5230 IP Appliance Desktop ToolTo change your Desktop Tool password IP Appliance User Guide To access the Desktop ToolDesktop Tool Home To change the Desktop Tool display languageTo access your voice mailbox when you have a new voice mail Voice MailCall Forward Profile To enable/disable Call Forward End Chaining Feature Access CodesHot Desking Call Forward End ChainingTo override a remote station’s call forward Call Forward OverrideTo retrieve a parked call To pick up a callRedial Saved Number Personal Speed DialTo flash a trunk while on an outside call Trunk FlashIP Appliance User Guide RevisionB
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5230 specifications

The Mitel 5230 is a sophisticated IP desk phone designed to enhance productivity in modern business environments. As part of the Mitel family, it integrates seamlessly with advanced communication technologies, catering to the needs of various organizations, from small enterprises to large corporations.

One of the main features of the Mitel 5230 is its user-friendly interface. The phone is equipped with a large, high-resolution display that provides clear visibility of calls, messages, and applications. Users can navigate through menus easily, increasing efficiency and enabling quick access to vital information. The phone also boasts programmable keys that allow users to customize the layout according to their preferences, facilitating quick access to frequently used functions.

The Mitel 5230 is designed for optimal voice quality, leveraging advanced audio technologies such as wideband audio and high-definition voice. This results in clearer, more natural sound during calls, improving communication and reducing misunderstandings. The phone also supports full-duplex hands-free operation, allowing users to participate in conversations without having to hold the receiver, which can be especially useful for multitasking.

Another significant characteristic of the Mitel 5230 is its support for various communication protocols, enabling compatibility with numerous Mitel systems and other VoIP platforms. This flexibility means that businesses can integrate the phone into their existing communication infrastructure with ease, ensuring that all employees can benefit from its features.

The Mitel 5230 also prioritizes connectivity with built-in Ethernet ports, allowing users to connect to the network directly and providing power over Ethernet (PoE) capabilities. This streamlines installation, as it eliminates the need for separate power cables, reducing clutter and simplifying workspace organization.

In addition to its robust standard features, the Mitel 5230 supports a range of advanced applications, including unified communications tools and collaboration software. This integration facilitates enhanced teamwork and communication among employees, whether they are in the office or working remotely.

Overall, the Mitel 5230 stands out as a reliable and feature-rich IP desk phone, perfectly suited for the needs of contemporary businesses. Its combination of usability, audio quality, flexibility, and integration capabilities makes it an ideal choice for organizations looking to improve their communication systems and enhance employee productivity.
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