Mitel 5230 manual To start the Call History application

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Using the Other 5230 Applications

Using the Other 5230 Applications

This section shows how to use the 5230 IP Appliance Applications, except for the Feature Keys Application (see page 15). The Applications are presented in alphabetical order.

Note: Most of the commands that apply to a single item are also available when you tap and hold an item.

Call History

Note: To use this feature, you must first define your user type (see “Setting Your Preferences” on page 11).

Reminder: You must tap the Connect PDA softkey in the PDA Phone application every time you dock your PDA in a 5230 IP Appliance!

The Call History application lists all the calls you have made and received with your 5230 IP Appliance. You can view your Call History on your PDA, even when undocked. You can:

•Update your Call History (page 32)

•View your Call History (page 32)

•Manipulate a Call History item (page 34)

Note: You can view a maximum of 50 calls at a time in your Call History. To view additional calls, you must delete some of the displayed calls.

Note: Multiple calls to/from the same extension on a given day are logged as item in Call History.

To start the Call History application

1.From the PDA Phone application, do one of the following:

•Tap in the Mitel toolbar.

•Select Call History… in the View menu.

2.If your PDA is not docked in a 5230 IP Appliance, you will get a message asking you if you want to work offline.

•To work offline, tap Yes. While working offline, some features are not available (unavailable features are greyed out).

•To exit the Call History application, tap No.

•To work online, dock your PDA in a 5230 IP Appliance (see “To start the 5230 PDA Phone application” on page 8), then go back to step 1.

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Contents User Guide Page Contents IP Appliance User Guide Using the Other 5230 ApplicationsMaking and Receiving Calls Appendix A-Additional InformationAppendix B-Using the 5230 IP Appliance Without a PDA IP Appliance User Guide RevisionB Conventions About This User GuideFront View 5230 IP ApplianceIP Appliance with PDA IP Appliance without PDA Back View IP Appliance ConnectorsComponents Features5230 IP Appliance Set Personality ModuleDocumentation User TypesAdjusting the Viewing Angle Tips for Your Comfort and SafetyInstalling the Stand Don’t Cradle the HandsetAbout Text Input Options Before you StartAbout Resiliency Starting the 5230 IP Appliance PDA Applications Installing the 5230 IP Appliance PDA ApplicationsDocking your PDA Starting the 5230 PDA Phone ApplicationPDA Phone Application Exploring the 5230 ApplicationsPDA Phone Application-Main Screen Making and Receiving Calls Accessing 5230 ApplicationsChanging PDA Phone Display Options Setting Your PreferencesPDA Phone Application-View Menu Hot Desk settings Getting Started User Type Settings What’s Next? Using a Hot Desk PhoneTo Log in a Hot Desk 5230 IP Appliance To Log Out of a Hot Desk 5230 IP ApplianceExamples of Feature Key Pages About the Feature Keys ApplicationTo start the Feature Keys application Clearing a Feature Programming a Feature KeyApplication Modes Quick LaunchCategory Pages List To select a category Category PagesTo create a category Tap Edit Category…IP Appliance User Guide To rename a category Call Forward Feature KeysTap Rename… To delete a categoryTo program a Call Forward profile Feature Key To use activate a Call Forward Feature KeyCall Forward Profiles To view the current Call Forward profileTap Import Define Call Forward Setting WindowOther Call Forward Settings To use a Speed Dial Feature Key Speed Dial Feature KeysTo create/edit a Speed Dial key Using the 5230 Feature Keys Application Speed Dial Window Other Features KeysCall Park Account CodesTo program a Call Pickup Feature Key To pick up a call using a Call Pickup Feature KeyCall Pickup To program a Callback Feature Key To cancel Callback requestsCallback To request and answer a CallbackCampon To program a Campon Feature KeyTo use Campon and Call Privacy To use the Clear All Features Feature Key Clear All Features Feature KeyTo program a Clear All Features Feature Key To enable/disable Do Not DisturbTo program a Do Not Disturb Feature Key To enable/disable Do Not Disturb for a remote stationTo program a Headset Feature Key To enable/disable your headsetIf desired, select Turn headset off when PDA is removed HeadsetTo start the Call History application Call HistoryUpdating Your Call History To manually update your Call HistoryViewing Your Call History Call History-Main Window Using the Other 5230 Applications To view your Call HistoryTo view details on a call Call History-View Call DetailsTo add a caller/recipient to your Contacts List Manipulating a Call History ItemTo dial from your Call History To delete a call from your Call HistoryImport Number Contacts ToolsAdd to Send It Dial by ContactsDial by Contacts Window IP Appliance User Guide To dial by contactsEntering a Dialing Prefix Free-Form and Canonical Formats To start the Send It application Send ItTo send a file Send It OutboxTo change your Send It preferences To manage filesVisual Voice Mail Properties Visual Voice MailTo start the Visual Voice Mail application Select Visual Voice Mail… in the View menuTo manually update your list of voice mails To choose when to update your list of voice mailsUpdating your List of Voice Mails To download your list of voice mailsTo view your list of voice mails Viewing and Listening to Voice MailsVisual Voice Mail Main Window To change the viewing criteriaPlay Window IP Appliance User Guide To listen to a voice mailTo add a caller to your Contacts To save or delete a voice mail Messages menu, select View Contact…To return a call IP Appliance User Guide RevisionB Operating Modes Operation of the 5230 IP ApplianceTo make a call Call Transfer Call Making FeaturesHandsfree Operation Conference CallHeadset Operation Messaging HoldTo dial from the Phonebook PhonebookRedial Last Number Record a CallTo call another party while on a call SwapTo move from one call to another To end the callsTo set the recommended synchronization settings Using Your PDA with the 5230 IP ApplianceCharging the PDA Data SynchronizationRevisionA Installing/Upgrading the 5230 IP Appliance ApplicationsChanging the Personality Module Connecting a Local Power SupplyTo change a Personality Module Inserting a Personality ModuleIP Appliance User Guide To connect a local power supply Using the Canonical Dialing FormatTo remove a local power supply About Dialing FormatsAbout Canonical Format Setting the PDA’s Dialing LocationsTap the Dialing Patterns button IP Appliance User Guide RevisionA Accessing the Desktop Tool Ringer VolumeCustomizing the 5230 IP Appliance Desktop ToolTo change your Desktop Tool password IP Appliance User Guide To access the Desktop ToolDesktop Tool Home To change the Desktop Tool display languageVoice Mail To access your voice mailbox when you have a new voice mailCall Forward Profile To enable/disable Call Forward End Chaining Feature Access CodesHot Desking Call Forward End ChainingTo override a remote station’s call forward Call Forward OverrideTo retrieve a parked call To pick up a callRedial Saved Number Personal Speed DialTo flash a trunk while on an outside call Trunk FlashIP Appliance User Guide RevisionB
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5230 specifications

The Mitel 5230 is a sophisticated IP desk phone designed to enhance productivity in modern business environments. As part of the Mitel family, it integrates seamlessly with advanced communication technologies, catering to the needs of various organizations, from small enterprises to large corporations.

One of the main features of the Mitel 5230 is its user-friendly interface. The phone is equipped with a large, high-resolution display that provides clear visibility of calls, messages, and applications. Users can navigate through menus easily, increasing efficiency and enabling quick access to vital information. The phone also boasts programmable keys that allow users to customize the layout according to their preferences, facilitating quick access to frequently used functions.

The Mitel 5230 is designed for optimal voice quality, leveraging advanced audio technologies such as wideband audio and high-definition voice. This results in clearer, more natural sound during calls, improving communication and reducing misunderstandings. The phone also supports full-duplex hands-free operation, allowing users to participate in conversations without having to hold the receiver, which can be especially useful for multitasking.

Another significant characteristic of the Mitel 5230 is its support for various communication protocols, enabling compatibility with numerous Mitel systems and other VoIP platforms. This flexibility means that businesses can integrate the phone into their existing communication infrastructure with ease, ensuring that all employees can benefit from its features.

The Mitel 5230 also prioritizes connectivity with built-in Ethernet ports, allowing users to connect to the network directly and providing power over Ethernet (PoE) capabilities. This streamlines installation, as it eliminates the need for separate power cables, reducing clutter and simplifying workspace organization.

In addition to its robust standard features, the Mitel 5230 supports a range of advanced applications, including unified communications tools and collaboration software. This integration facilitates enhanced teamwork and communication among employees, whether they are in the office or working remotely.

Overall, the Mitel 5230 stands out as a reliable and feature-rich IP desk phone, perfectly suited for the needs of contemporary businesses. Its combination of usability, audio quality, flexibility, and integration capabilities makes it an ideal choice for organizations looking to improve their communication systems and enhance employee productivity.
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