Jabra 9460 Connecting the Base to Your Computer, Configuring the base for your softphone

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Connecting to a Load-detect equipped Phone

Any load-detect equipped desk phone requires an electronic hookswitch adapter that uses RHL protocol. This means that you must select Electronic hookswitch adapter, then RHL for remote call control in the desk phone setup wizard. This is in contrast to the other EHS adapters, which use MSH, DHSG or Cisco protocols. Examples of such phones are from Toshiba and ShoreTel.

Connecting to a Phone using RHL Mode

In the case of a phone that uses RHL mode directly — for example, an NRX or Forte phone — no EHS adapter is used.

With these phones, you must select Electronic hookswitch adapter, then RHL protocol for remote call control in the desk phone setup wizard. Use the designated cable supplied with the phone to connect the phone’s EHS port to the base’s AUX port — no adapter is needed.

4.7Connecting the Base to Your Computer

Connect the touchscreen base to your computer if you would like to use your headset together with a softphone running on the PC. You can also use this connection to configure your headset and base and to update their firmware.

Figure 31: Connecting to a computer

To connect the Jabra PRO base to your computer:

1.Connect the small connector of the supplied USB cable to the port marked on the Jabra PRO base.

2.Connect the other end of the USB cable to any free USB port on your computer.

3.Install the Jabra PC Suite software on your computer (see Chapter 5: Installing and Running the Jabra PC Suite).

4.8Configuring the base for your softphone

The touchscreen base includes a softphone setup wizard, which follows the desk phone setup wizard if you run the whole configuration setup wizard as one (which is the case if you are configuring the base for the first time).

1.Simply read the information and follow the softphone wizard’s instructions.

2.In the Select Softphone screen, you are prompted to select your softphone type from a list. Select one of the following:- Microsoft OC, Cisco IPC (CIPC), Avaya, Siemens, Alcatel, IBM, Aastra, Skype or Other.

If you select Microsoft OC, the softphone identifies the headset as a Microsoft OC-compliant device.

If you select one of the other types, the base works with the Jabra Control Center (that you install) to ensure that calls are routed to the correct softphone.

3.The remainder of the softphone setup must be completed on your PC. The setup wizard prompts you to do this — see the online help of the Jabra PC Suite for more on how to do this, including specific instructions on how to enable your softphone type.

Note: For default softphones other than Microsoft OC, you can choose to change the microphone level directly from Windows Control Center. To do this, first select Sounds and Audio Devices in the Control Center, then Audio tab. Select your Jabra PRO device as the default device in Sound Recording. Click Volume. You can now adjust the microphone level in 1dB increments within the range +3dB and -6dB from the nominal softphone mic. level.

Jabra PRO 9460, Jabra PRO 9460 Duo, Jabra PRO 9465 Duo and Jabra PRO 9470 User manual

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Contents Jabra PRO Jabra PRO 9460 Duo Jabra PRO 9465 Duo Important Safety Information Connecting Jabra PRO 9465 Duo or Jabra PRO 9470 ToNoise-Cancelling Microphone Jabra PRO 9460, Jabra PRO Jabra PRO Touchscreen Base11.2 10.2 Using Windows Sound Recorder to record a conversation11.1 11.314.3 14.114.2 14.4Jabra PRO Touchscreen Base Features Jabra PRO 9460 headset also features the followingJabra PRO 9470 headset also features the following IntroductionProtection level Criteria for selecting Important Safety InformationIntellitone Noise-Exposure Protection Care and Maintenance Other SpecificationsPackage Contents Product OverviewOptional Accessories Jabra PRO accessories available separatelyHeadset Diagrams Jabra PRO 9460 Duo and Jabra PRO 9465 Duo headset Base Diagram System Setup and Connections Setup Overview and BackgroundPreparing the base and and Assembling the Headset Quick-Start Setup WizardAdjusting the Headset Cradle Applying Power to the Base Assembling the HeadsetPlacing the Headset in its Cradle Connecting the Base to Your Desk PhoneIdentifying Your Desk Phone Features Standard desk phoneConnecting to a Desk Phone without a Headset Port Connecting to a Standard Headset PortConfiguring the Jabra PRO Base for Your Desk Phone Connecting to a Proprietary Headset PortDesk Phone For Jabra PROSetting the Microphone Level For Jabra PRO 9465 Duo and Jabra PROSet microphone level If the Jabra PRO base cannot contact the Jabra test serverGN1000 Using a Handset Lifter or Electronic HookswitchConnecting to the GN1000 Remote Handset Lifter Connect Installation complete Connecting to a Phone with an Electronic HookswitchConnecting to a Load-detect equipped Phone Connecting the Base to Your ComputerConfiguring the base for your softphone Connecting to a Phone using RHL ModeUsing a Remote busy light Indicator Installing the Jabra PC Suite Installing and Running the Jabra PC SuiteJabra PC Suite Features Firmware UpdatesCentral Administration and Mass Deployment Jabra Firmware Updater first screenDaily Use Calling, Answering and Hanging Up Headset Controls and IndicatorsHeadset Visual and Audio Indicators Target Phone ConceptHow to make a call Calling through a Desk PhoneIf you do not have a handset lifter or electronic-hookswitch Calling through a SoftphoneHow to answer a call Answering a callFor all other types of phone Hanging upFor desk phones without automatic ringtone detection For all other types of phones Controlling the Speaker Volume and MicrophoneSwitching between Your Phone and Headset Desk PhonesLast Number Redial Managing Call Collisions and Call WaitingListening to Music Call waitingHeadset Style Jabra PRO Model Wearing Style Options How to Wear the HeadsetJabra PRO Headset Detaching the headband Attaching or detaching a Wearing StyleAttaching the headband Attaching the ear hookDetaching the ear hook Attaching the neckbandHeadset Controls and Signals Function Tap Double-Tap Headset Signal Tones State or event Tone description SampleHeadset state Choosing Voice or Tones for Target indicatorsHeadset Visual Indicators LED Recharging the Headset Battery Indicators, Recharge and ReplacementBattery indicators How to replace the battery Staying within Range Noise Blackout Microphone Jabra PROJabra PRO Touchscreen Base Base Connections and SetupUsing the Touchscreen Status barStandard Operation For MSH Users OnlyCall options menu Pairing and Connecting the Base and HeadsetPairing the Dect Base and Headset Phone menu PC & SoftphoneMSH phone active call screen Managing Call CollisionManaging Call Waiting Handling call collisionOne or more calls on hold call waiting Settings Menu SettingsAdvanced settings menu Setup Wizard touch here to run the whole setup wizardConference Calling Base Audio IndicatorsNarrowband vs. Wideband Audio Theft Protection Dealing with Density IssuesHeadset Docking-Operation PC Audio Web conferencingSoftphone Pseudo PC softphone call started Pairing the Base with a Mobile Phone Jabra PRO Bluetooth SupportPairing and Connecting with Other Bluetooth Devices Managing Bluetooth Connections Forcing reconnection/Disconnection via the touchscreenMobile phone connection is lost Enabling the recording feature Recording Your CallsSound and Audio Devices Properties in Windows Call merging Call merging and switchingOverview what is possible? There is a third incoming call, which you accept Call Switching Audio On-HOLDTarget call is put on audio-hold How do I pair my headset with the Jabra PRO 9400 base? FAQs and TroubleshootingWhy doesn’t my computer detect the Jabra PRO 9400 base? Hear myself when I talk using my desk phone. What can I do? Am getting a buzzing sound in my headsetWhat about conference calls? What is the range on the Jabra PRO 9400 solution?What is the talk time for a Jabra PRO 9400 headset? Middle East/Africa Getting AssistanceEurope USA and CanadaJabra PRO Midi Headset Technical SpecificationsAll Jabra PRO Headsets Jabra PRO Flex HeadsetHeadset Hearing Protection Jabra PRO 9460 Duo and Jabra PRO 9465 Duo HeadsetSHeadset Battery Materials and AllergiesTouchscreen Base Certifications and Safety Approvals Product DisposalGlOSSARY USB Bluetooth adapter Wideband audioType 9400HS/BS RevG
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9460 specifications

The Jabra 9460 is a high-performance headset designed for professionals who require superior audio quality and advanced communication features. This versatile device combines the advantages of a traditional desk phone and modern wireless technology, making it a popular choice for office environments and remote work settings.

One of the standout features of the Jabra 9460 is its innovative DECT technology, which provides a reliable wireless connection with a range of up to 150 meters. This allows users to move freely around the office while staying connected to their calls. With its long battery life, typically lasting up to 12 hours of talk time, users can rely on the headset for an entire workday without needing to recharge.

The Jabra 9460 is equipped with a Noise Blackout™ technology that ensures crystal-clear audio by eliminating background noise. This feature is essential for professionals who work in bustling environments or need to focus on their conversations without distractions. The headset also includes a high-definition audio experience, supporting wideband sound for natural voice clarity and enhanced sound performance.

Flexibility is another key characteristic of the Jabra 9460. The headset can be worn in multiple styles, including over-the-ear and on-the-head configurations. This adaptability ensures comfort for long periods of use, catering to individual preferences. Furthermore, the device includes a flexible microphone boom that can be adjusted for optimal positioning, enhancing voice pickup and clarity.

The Jabra 9460 is compatible with various communication platforms, including Microsoft Teams, Skype for Business, and other VoIP solutions. With one-touch call control buttons, users can easily manage calls, mute, or adjust volume without disruption. The integration with softphones and other communication tools streamlines workflows, improving productivity.

In addition to its impressive technical features, the Jabra 9460 boasts a sleek and professional design. Its lightweight construction ensures comfort, while the intuitive controls make it user-friendly.

Overall, the Jabra 9460 combines cutting-edge technology with user-centric design, making it an ideal choice for professionals seeking reliability, superior audio quality, and flexibility in a headset. Its combination of features addresses the demands of modern work environments, enhancing communication and collaboration among teams.
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