Jabra 9460 Installing and Running the Jabra PC Suite, Jabra PC Suite Features, Firmware Updates

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5. Installing and Running the Jabra PC Suite

5.1Jabra PC Suite Features

The Jabra PC Suite is a collection of programs that support and expand your headset’s features. It enables you to:

-Control several types of softphone programs from your headset

-Configure the base and headset from your PC

-Update the firmware for your base and headset

-Save and recall headset configuration to/from your PC

-Upload language packs for touchscreen menus

5.2Installing the Jabra PC Suite

Installation instructions and a setup program for Jabra PC Suite are included on the CD ROM that came with your Jabra PRO headset. You can also download the latest version of the package from the Jabra web site. Please see the documentation included on the CD or in the download package for instructions and system requirements.

5.3Jabra PC Suite Documentation

All programs of the Jabra PC Suite include complete online help. Where appropriate, this manual refers to settings and features provided by the Jabra PC Suite, but please see the online help for complete details about all software features.

5.4Firmware Updates

Firmware is software that runs inside many types of electronic devices, including your Jabra PRO base and headset. Sometimes, Jabra releases updates that can improve performance and/or add new functionality to your base and headset.

Checking for Firmware Updates

To check whether any newer firmware is available for your Jabra device(s), open Jabra Control Center and select Help > Check for updates.

Figure 32: Checking for updates from Jabra Control Center

Alternatively, you can visit the Jabra website directly to find out whether firmware updates are available for any of your Jabra PRO products. You can also receive e-mail about firmware updates if you register your devices with Jabra (which we recommend).

Applying Firmware Updates

To install new firmware:

In the Check for Updates result window shown below, click the Update button:

Figure 33: Check for Updates result window in Jabra Control Center

Jabra PRO 9460, Jabra PRO 9460 Duo, Jabra PRO 9465 Duo and Jabra PRO 9470 User manual

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Contents Jabra PRO Jabra PRO 9460 Duo Jabra PRO 9465 Duo Important Safety Information Connecting Jabra PRO 9465 Duo or Jabra PRO 9470 ToNoise-Cancelling Microphone Jabra PRO 9460, Jabra PRO Jabra PRO Touchscreen Base10.2 Using Windows Sound Recorder to record a conversation 11.111.2 11.314.1 14.214.3 14.4Jabra PRO 9460 headset also features the following Jabra PRO 9470 headset also features the followingJabra PRO Touchscreen Base Features IntroductionIntellitone Noise-Exposure Protection Important Safety InformationProtection level Criteria for selecting Care and Maintenance Other SpecificationsPackage Contents Product OverviewOptional Accessories Jabra PRO accessories available separatelyHeadset Diagrams Jabra PRO 9460 Duo and Jabra PRO 9465 Duo headset Base Diagram System Setup and Connections Setup Overview and BackgroundAdjusting the Headset Cradle Quick-Start Setup WizardPreparing the base and and Assembling the Headset Applying Power to the Base Assembling the HeadsetConnecting the Base to Your Desk Phone Identifying Your Desk Phone FeaturesPlacing the Headset in its Cradle Standard desk phoneConnecting to a Desk Phone without a Headset Port Connecting to a Standard Headset PortConfiguring the Jabra PRO Base for Your Desk Phone Connecting to a Proprietary Headset PortDesk Phone For Jabra PROSetting the Microphone Level For Jabra PRO 9465 Duo and Jabra PROSet microphone level If the Jabra PRO base cannot contact the Jabra test serverConnecting to the GN1000 Remote Handset Lifter Using a Handset Lifter or Electronic HookswitchGN1000 Connect Installation complete Connecting to a Phone with an Electronic HookswitchConnecting the Base to Your Computer Configuring the base for your softphoneConnecting to a Load-detect equipped Phone Connecting to a Phone using RHL ModeUsing a Remote busy light Indicator Installing and Running the Jabra PC Suite Jabra PC Suite FeaturesInstalling the Jabra PC Suite Firmware UpdatesCentral Administration and Mass Deployment Jabra Firmware Updater first screenHeadset Controls and Indicators Headset Visual and Audio IndicatorsDaily Use Calling, Answering and Hanging Up Target Phone ConceptHow to make a call Calling through a Desk PhoneIf you do not have a handset lifter or electronic-hookswitch Calling through a SoftphoneHow to answer a call Answering a callFor desk phones without automatic ringtone detection Hanging upFor all other types of phone Controlling the Speaker Volume and Microphone Switching between Your Phone and HeadsetFor all other types of phones Desk PhonesLast Number Redial Managing Call Collisions and Call WaitingListening to Music Call waitingJabra PRO Headset How to Wear the HeadsetHeadset Style Jabra PRO Model Wearing Style Options Attaching or detaching a Wearing Style Attaching the headbandDetaching the headband Attaching the ear hookDetaching the ear hook Attaching the neckbandHeadset Controls and Signals Function Tap Double-Tap Headset Signal Tones State or event Tone description SampleHeadset Visual Indicators LED Choosing Voice or Tones for Target indicatorsHeadset state Battery indicators Battery Indicators, Recharge and ReplacementRecharging the Headset How to replace the battery Staying within Range Noise Blackout Microphone Jabra PROBase Connections and Setup Using the TouchscreenJabra PRO Touchscreen Base Status barStandard Operation For MSH Users OnlyPairing the Dect Base and Headset Pairing and Connecting the Base and HeadsetCall options menu Phone menu PC & SoftphoneMSH phone active call screen Managing Call CollisionManaging Call Waiting Handling call collisionOne or more calls on hold call waiting Settings Menu SettingsAdvanced settings menu Setup Wizard touch here to run the whole setup wizardNarrowband vs. Wideband Audio Base Audio IndicatorsConference Calling Headset Docking-Operation Dealing with Density IssuesTheft Protection Softphone Web conferencingPC Audio Pseudo PC softphone call started Pairing and Connecting with Other Bluetooth Devices Jabra PRO Bluetooth SupportPairing the Base with a Mobile Phone Managing Bluetooth Connections Forcing reconnection/Disconnection via the touchscreenMobile phone connection is lost Enabling the recording feature Recording Your CallsSound and Audio Devices Properties in Windows Overview what is possible? Call merging and switchingCall merging There is a third incoming call, which you accept Call Switching Audio On-HOLDTarget call is put on audio-hold Why doesn’t my computer detect the Jabra PRO 9400 base? FAQs and TroubleshootingHow do I pair my headset with the Jabra PRO 9400 base? Hear myself when I talk using my desk phone. What can I do? Am getting a buzzing sound in my headsetWhat is the talk time for a Jabra PRO 9400 headset? What is the range on the Jabra PRO 9400 solution?What about conference calls? Getting Assistance EuropeMiddle East/Africa USA and CanadaTechnical Specifications All Jabra PRO HeadsetsJabra PRO Midi Headset Jabra PRO Flex HeadsetJabra PRO 9460 Duo and Jabra PRO 9465 Duo HeadsetS Headset BatteryHeadset Hearing Protection Materials and AllergiesTouchscreen Base Certifications and Safety Approvals Product DisposalGlOSSARY USB Bluetooth adapter Wideband audioType 9400HS/BS RevG
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9460 specifications

The Jabra 9460 is a high-performance headset designed for professionals who require superior audio quality and advanced communication features. This versatile device combines the advantages of a traditional desk phone and modern wireless technology, making it a popular choice for office environments and remote work settings.

One of the standout features of the Jabra 9460 is its innovative DECT technology, which provides a reliable wireless connection with a range of up to 150 meters. This allows users to move freely around the office while staying connected to their calls. With its long battery life, typically lasting up to 12 hours of talk time, users can rely on the headset for an entire workday without needing to recharge.

The Jabra 9460 is equipped with a Noise Blackoutâ„¢ technology that ensures crystal-clear audio by eliminating background noise. This feature is essential for professionals who work in bustling environments or need to focus on their conversations without distractions. The headset also includes a high-definition audio experience, supporting wideband sound for natural voice clarity and enhanced sound performance.

Flexibility is another key characteristic of the Jabra 9460. The headset can be worn in multiple styles, including over-the-ear and on-the-head configurations. This adaptability ensures comfort for long periods of use, catering to individual preferences. Furthermore, the device includes a flexible microphone boom that can be adjusted for optimal positioning, enhancing voice pickup and clarity.

The Jabra 9460 is compatible with various communication platforms, including Microsoft Teams, Skype for Business, and other VoIP solutions. With one-touch call control buttons, users can easily manage calls, mute, or adjust volume without disruption. The integration with softphones and other communication tools streamlines workflows, improving productivity.

In addition to its impressive technical features, the Jabra 9460 boasts a sleek and professional design. Its lightweight construction ensures comfort, while the intuitive controls make it user-friendly.

Overall, the Jabra 9460 combines cutting-edge technology with user-centric design, making it an ideal choice for professionals seeking reliability, superior audio quality, and flexibility in a headset. Its combination of features addresses the demands of modern work environments, enhancing communication and collaboration among teams.