Jabra 9460 user manual Hear myself when I talk using my desk phone. What can I do?

Page 71

Q I hear a low noise in the headset when there is silence at the other end?

AYour headset is probably using one of the highest volume settings. Decrease the speaker volume on the headset by sliding your finger down the touch-sensitive panel on the side of the headset.

Q I hear myself when I talk using my desk phone. What can I do?

AThis probably means your transmission volume is too high. Set the transmission volume on your desk phone to a lower level.

QThe sound in the headset is poor quality or the person at the other end cannot hear me when I talk using my desk phone

AThe clear dial-tone switch and/or microphone-level setting in the Jabra PRO 9400 base may be set incorrectly. Correct by re-running the desk phone setup wizard. See the section “Advanced Settings menu”

in the user manual for more information.

Q I am getting a buzzing sound in my headset.

AIf the device has been set up correctly, your telephone may not be fully immune to the radio signals the headset uses. To overcome this problem, move the headset base at least 30 cm away from the telephone. Alternatively, you can reduce the range of your unit by adjusting the settings on the touch screen.

QI can’t hear sound or listen to music from my PC in my headset. A Please check the following:

-Make sure that the Jabra PRO 9400 base is selected as the current audio device both in the Windows sound control panel and in the application you are using.

-Make sure the audio link to the PC is open (e.g., by right-clicking on the Jabra Device Service icon in the Windows notification area on your PC).

-Make sure softphone is enabled in Jabra PC Suite.

QI have moved to a new desk at work. Is it possible to put my headset on another Jabra PRO 9400 base?

AYes. Just place your headset in the cradle on the new Jabra PRO 9400 base. The two devices will pair and connect automatically.

QWhen I try to make a call on my desk phone, the GN1000 RHL lifts, but the call is not connected.

AThe GN1000 cannot be used in conjunction with a headset port. Make sure that the Jabra PRO 9400 base is connected to your desk phone’s handset port and not its headset port (if it has one).

QIs it possible to automate calling and answering on my desk phone without using a handset lifter?

AYes, if your desk phone has an electronic hook switch feature. Check with your supplier for compatibility with your phone, and/or consult the support area at www.jabra.com.

QMy telephone includes an electronic hook switch feature that should work with my headset, but I can’t make it function.

APlease check your desk phone documentation to see if any special configuration settings or software updates are required. See also the Jabra website for more information, including compatibility and the correct, clear dial tone switch setting – www.jabra.com/PRO9400

Q Does Wi-Fi interfere with Jabra PRO 9400 if you have them in the same place?

ANo, the Jabra PRO 9465 Duo and Jabra PRO 9470 Bluetooth® ports use adaptive frequency hopping, thereby avoiding channels that are blocked by Wi-Fi. To ensure good sound quality, only the free channels are used.

Q Is it possible to listen in on calls with the Jabra PRO 9400 solution?

AThe risk of unauthorized access to communication via a Jabra PRO 9400 headset is very limited as 64-bit encryption is used for the data stream.

Jabra PRO 9460, Jabra PRO 9460 Duo, Jabra PRO 9465 Duo and Jabra PRO 9470 User manual

71

Page 70 Page 72
Image 71
Page 70 Page 72
Contents Jabra PRO Jabra PRO 9460 Duo Jabra PRO 9465 Duo Connecting Jabra PRO 9465 Duo or Jabra PRO 9470 To Important Safety InformationJabra PRO Touchscreen Base Noise-Cancelling Microphone Jabra PRO 9460, Jabra PRO11.3 10.2 Using Windows Sound Recorder to record a conversation11.1 11.214.4 14.114.2 14.3Introduction Jabra PRO 9460 headset also features the followingJabra PRO 9470 headset also features the following Jabra PRO Touchscreen Base FeaturesProtection level Criteria for selecting Important Safety InformationIntellitone Noise-Exposure Protection Other Specifications Care and MaintenanceProduct Overview Package ContentsJabra PRO accessories available separately Optional AccessoriesHeadset Diagrams Jabra PRO 9460 Duo and Jabra PRO 9465 Duo headset Base Diagram Setup Overview and Background System Setup and ConnectionsPreparing the base and and Assembling the Headset Quick-Start Setup WizardAdjusting the Headset Cradle Assembling the Headset Applying Power to the BaseStandard desk phone Connecting the Base to Your Desk PhoneIdentifying Your Desk Phone Features Placing the Headset in its CradleConnecting to a Standard Headset Port Connecting to a Desk Phone without a Headset PortConnecting to a Proprietary Headset Port Configuring the Jabra PRO Base for Your Desk PhoneFor Jabra PRO Desk PhoneFor Jabra PRO 9465 Duo and Jabra PRO Setting the Microphone LevelIf the Jabra PRO base cannot contact the Jabra test server Set microphone levelGN1000 Using a Handset Lifter or Electronic HookswitchConnecting to the GN1000 Remote Handset Lifter Connect Connecting to a Phone with an Electronic Hookswitch Installation completeConnecting to a Phone using RHL Mode Connecting the Base to Your ComputerConfiguring the base for your softphone Connecting to a Load-detect equipped PhoneUsing a Remote busy light Indicator Firmware Updates Installing and Running the Jabra PC SuiteJabra PC Suite Features Installing the Jabra PC SuiteJabra Firmware Updater first screen Central Administration and Mass DeploymentTarget Phone Concept Headset Controls and IndicatorsHeadset Visual and Audio Indicators Daily Use Calling, Answering and Hanging UpCalling through a Desk Phone How to make a callCalling through a Softphone If you do not have a handset lifter or electronic-hookswitchAnswering a call How to answer a callFor all other types of phone Hanging upFor desk phones without automatic ringtone detection Desk Phones Controlling the Speaker Volume and MicrophoneSwitching between Your Phone and Headset For all other types of phonesManaging Call Collisions and Call Waiting Last Number RedialCall waiting Listening to MusicHeadset Style Jabra PRO Model Wearing Style Options How to Wear the HeadsetJabra PRO Headset Attaching the ear hook Attaching or detaching a Wearing StyleAttaching the headband Detaching the headbandAttaching the neckband Detaching the ear hookHeadset Controls and Signals Function Tap Double-Tap State or event Tone description Sample Headset Signal TonesHeadset state Choosing Voice or Tones for Target indicatorsHeadset Visual Indicators LED Recharging the Headset Battery Indicators, Recharge and ReplacementBattery indicators How to replace the battery Noise Blackout Microphone Jabra PRO Staying within RangeStatus bar Base Connections and SetupUsing the Touchscreen Jabra PRO Touchscreen BaseFor MSH Users Only Standard OperationCall options menu Pairing and Connecting the Base and HeadsetPairing the Dect Base and Headset PC & Softphone Phone menuManaging Call Collision MSH phone active call screenHandling call collision Managing Call WaitingOne or more calls on hold call waiting Settings Settings MenuSetup Wizard touch here to run the whole setup wizard Advanced settings menuConference Calling Base Audio IndicatorsNarrowband vs. Wideband Audio Theft Protection Dealing with Density IssuesHeadset Docking-Operation PC Audio Web conferencingSoftphone Pseudo PC softphone call started Pairing the Base with a Mobile Phone Jabra PRO Bluetooth SupportPairing and Connecting with Other Bluetooth Devices Forcing reconnection/Disconnection via the touchscreen Managing Bluetooth ConnectionsMobile phone connection is lost Recording Your Calls Enabling the recording featureSound and Audio Devices Properties in Windows Call merging Call merging and switchingOverview what is possible? There is a third incoming call, which you accept Audio On-HOLD Call SwitchingTarget call is put on audio-hold How do I pair my headset with the Jabra PRO 9400 base? FAQs and TroubleshootingWhy doesn’t my computer detect the Jabra PRO 9400 base? Am getting a buzzing sound in my headset Hear myself when I talk using my desk phone. What can I do?What about conference calls? What is the range on the Jabra PRO 9400 solution?What is the talk time for a Jabra PRO 9400 headset? USA and Canada Getting AssistanceEurope Middle East/AfricaJabra PRO Flex Headset Technical SpecificationsAll Jabra PRO Headsets Jabra PRO Midi HeadsetMaterials and Allergies Jabra PRO 9460 Duo and Jabra PRO 9465 Duo HeadsetSHeadset Battery Headset Hearing ProtectionTouchscreen Base Product Disposal Certifications and Safety ApprovalsGlOSSARY Wideband audio USB Bluetooth adapterType 9400HS/BS RevG
Related manuals
Manual 41 pages 17.58 Kb

9460 specifications

The Jabra 9460 is a high-performance headset designed for professionals who require superior audio quality and advanced communication features. This versatile device combines the advantages of a traditional desk phone and modern wireless technology, making it a popular choice for office environments and remote work settings.

One of the standout features of the Jabra 9460 is its innovative DECT technology, which provides a reliable wireless connection with a range of up to 150 meters. This allows users to move freely around the office while staying connected to their calls. With its long battery life, typically lasting up to 12 hours of talk time, users can rely on the headset for an entire workday without needing to recharge.

The Jabra 9460 is equipped with a Noise Blackout™ technology that ensures crystal-clear audio by eliminating background noise. This feature is essential for professionals who work in bustling environments or need to focus on their conversations without distractions. The headset also includes a high-definition audio experience, supporting wideband sound for natural voice clarity and enhanced sound performance.

Flexibility is another key characteristic of the Jabra 9460. The headset can be worn in multiple styles, including over-the-ear and on-the-head configurations. This adaptability ensures comfort for long periods of use, catering to individual preferences. Furthermore, the device includes a flexible microphone boom that can be adjusted for optimal positioning, enhancing voice pickup and clarity.

The Jabra 9460 is compatible with various communication platforms, including Microsoft Teams, Skype for Business, and other VoIP solutions. With one-touch call control buttons, users can easily manage calls, mute, or adjust volume without disruption. The integration with softphones and other communication tools streamlines workflows, improving productivity.

In addition to its impressive technical features, the Jabra 9460 boasts a sleek and professional design. Its lightweight construction ensures comfort, while the intuitive controls make it user-friendly.

Overall, the Jabra 9460 combines cutting-edge technology with user-centric design, making it an ideal choice for professionals seeking reliability, superior audio quality, and flexibility in a headset. Its combination of features addresses the demands of modern work environments, enhancing communication and collaboration among teams.
Top Page Image Contents