Jabra 9460 user manual Call merging and switching, Overview what is possible?

Page 66

11. Call merging and switching

11.1 Overview — what is possible?

You can choose to create a conference call using two or three of the phones to which the base is connected

—that is, a conference call between you and callers on your deskphone, softphone and mobile phone. This is

termed call merging. Here, audio from the headset’s microphone is routed to all the other phones in the confer- ence and audio from any one phone is routed to the headset’s speaker and to the other phones.

Also, a merged call (or any active call for that matter) can be put on audio-holdat any time. This means that audio from that phone is no longer routed to the headset; the audio link between the phone and the headset is broken. The call is unmerged. You can later choose to re-establish the audio link; the call is then merged again and joins the currently active call(s).

You can switch your headset’s audio between a call that is on audio-hold and one that is active (in the foreground on the Jabra base touchscreen) — for example between a held call on your deskphone and a current call on your mobile phone. This is termed call switching.

Note: Putting an active call on audio-hold is NOT the same as putting a call on hold in the usual (telephony) sense of the term. You put a call on audio-hold on the Jabra base, breaking the audio link between the phone that has the call and the headset. The call’s audio is disconnected internally in the Jabra base.

In the telephony sense of the term, you put an active call on hold in the phone system; here the audio link remains open. This is a function of the telephone system.

11.2 call merging

You can merge calls as described in this section.

Consider the figures below:

1.You have an active call on your softphone. A desk phone and mobile phone are also connected to the Jabra base.

Figure 75: You have a single active

Figure 76: There is an incoming call

call.

on your desk phone.

2.While you are on call, another phone (in this case your desk phone) starts ringing. This situation is termed a call collision. See also the section “Managing Call Collision”.

You can now choose either to accept or reject the incoming call.

You touch the green handset icon and accept the call.

Jabra PRO 9460, Jabra PRO 9460 Duo, Jabra PRO 9465 Duo and Jabra PRO 9470 User manual

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Contents Jabra PRO Jabra PRO 9460 Duo Jabra PRO 9465 Duo Important Safety Information Connecting Jabra PRO 9465 Duo or Jabra PRO 9470 ToNoise-Cancelling Microphone Jabra PRO 9460, Jabra PRO Jabra PRO Touchscreen Base11.2 10.2 Using Windows Sound Recorder to record a conversation11.1 11.314.3 14.114.2 14.4Jabra PRO Touchscreen Base Features Jabra PRO 9460 headset also features the followingJabra PRO 9470 headset also features the following IntroductionImportant Safety Information Intellitone Noise-Exposure ProtectionProtection level Criteria for selecting Care and Maintenance Other SpecificationsPackage Contents Product OverviewOptional Accessories Jabra PRO accessories available separatelyHeadset Diagrams Jabra PRO 9460 Duo and Jabra PRO 9465 Duo headset Base Diagram System Setup and Connections Setup Overview and BackgroundQuick-Start Setup Wizard Adjusting the Headset CradlePreparing the base and and Assembling the Headset Applying Power to the Base Assembling the HeadsetPlacing the Headset in its Cradle Connecting the Base to Your Desk PhoneIdentifying Your Desk Phone Features Standard desk phoneConnecting to a Desk Phone without a Headset Port Connecting to a Standard Headset PortConfiguring the Jabra PRO Base for Your Desk Phone Connecting to a Proprietary Headset PortDesk Phone For Jabra PROSetting the Microphone Level For Jabra PRO 9465 Duo and Jabra PROSet microphone level If the Jabra PRO base cannot contact the Jabra test serverUsing a Handset Lifter or Electronic Hookswitch Connecting to the GN1000 Remote Handset LifterGN1000 Connect Installation complete Connecting to a Phone with an Electronic HookswitchConnecting to a Load-detect equipped Phone Connecting the Base to Your ComputerConfiguring the base for your softphone Connecting to a Phone using RHL ModeUsing a Remote busy light Indicator Installing the Jabra PC Suite Installing and Running the Jabra PC SuiteJabra PC Suite Features Firmware UpdatesCentral Administration and Mass Deployment Jabra Firmware Updater first screenDaily Use Calling, Answering and Hanging Up Headset Controls and IndicatorsHeadset Visual and Audio Indicators Target Phone ConceptHow to make a call Calling through a Desk PhoneIf you do not have a handset lifter or electronic-hookswitch Calling through a SoftphoneHow to answer a call Answering a callHanging up For desk phones without automatic ringtone detectionFor all other types of phone For all other types of phones Controlling the Speaker Volume and MicrophoneSwitching between Your Phone and Headset Desk PhonesLast Number Redial Managing Call Collisions and Call WaitingListening to Music Call waitingHow to Wear the Headset Jabra PRO HeadsetHeadset Style Jabra PRO Model Wearing Style Options Detaching the headband Attaching or detaching a Wearing StyleAttaching the headband Attaching the ear hookDetaching the ear hook Attaching the neckbandHeadset Controls and Signals Function Tap Double-Tap Headset Signal Tones State or event Tone description SampleChoosing Voice or Tones for Target indicators Headset Visual Indicators LEDHeadset state Battery Indicators, Recharge and Replacement Battery indicatorsRecharging the Headset How to replace the battery Staying within Range Noise Blackout Microphone Jabra PROJabra PRO Touchscreen Base Base Connections and SetupUsing the Touchscreen Status barStandard Operation For MSH Users OnlyPairing and Connecting the Base and Headset Pairing the Dect Base and HeadsetCall options menu Phone menu PC & SoftphoneMSH phone active call screen Managing Call CollisionManaging Call Waiting Handling call collisionOne or more calls on hold call waiting Settings Menu SettingsAdvanced settings menu Setup Wizard touch here to run the whole setup wizardBase Audio Indicators Narrowband vs. Wideband AudioConference Calling Dealing with Density Issues Headset Docking-OperationTheft Protection Web conferencing SoftphonePC Audio Pseudo PC softphone call started Jabra PRO Bluetooth Support Pairing and Connecting with Other Bluetooth DevicesPairing the Base with a Mobile Phone Managing Bluetooth Connections Forcing reconnection/Disconnection via the touchscreenMobile phone connection is lost Enabling the recording feature Recording Your CallsSound and Audio Devices Properties in Windows Call merging and switching Overview what is possible?Call merging There is a third incoming call, which you accept Call Switching Audio On-HOLDTarget call is put on audio-hold FAQs and Troubleshooting Why doesn’t my computer detect the Jabra PRO 9400 base?How do I pair my headset with the Jabra PRO 9400 base? Hear myself when I talk using my desk phone. What can I do? Am getting a buzzing sound in my headsetWhat is the range on the Jabra PRO 9400 solution? What is the talk time for a Jabra PRO 9400 headset?What about conference calls? Middle East/Africa Getting AssistanceEurope USA and CanadaJabra PRO Midi Headset Technical SpecificationsAll Jabra PRO Headsets Jabra PRO Flex HeadsetHeadset Hearing Protection Jabra PRO 9460 Duo and Jabra PRO 9465 Duo HeadsetSHeadset Battery Materials and AllergiesTouchscreen Base Certifications and Safety Approvals Product DisposalGlOSSARY USB Bluetooth adapter Wideband audioType 9400HS/BS RevG
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9460 specifications

The Jabra 9460 is a high-performance headset designed for professionals who require superior audio quality and advanced communication features. This versatile device combines the advantages of a traditional desk phone and modern wireless technology, making it a popular choice for office environments and remote work settings.

One of the standout features of the Jabra 9460 is its innovative DECT technology, which provides a reliable wireless connection with a range of up to 150 meters. This allows users to move freely around the office while staying connected to their calls. With its long battery life, typically lasting up to 12 hours of talk time, users can rely on the headset for an entire workday without needing to recharge.

The Jabra 9460 is equipped with a Noise Blackout™ technology that ensures crystal-clear audio by eliminating background noise. This feature is essential for professionals who work in bustling environments or need to focus on their conversations without distractions. The headset also includes a high-definition audio experience, supporting wideband sound for natural voice clarity and enhanced sound performance.

Flexibility is another key characteristic of the Jabra 9460. The headset can be worn in multiple styles, including over-the-ear and on-the-head configurations. This adaptability ensures comfort for long periods of use, catering to individual preferences. Furthermore, the device includes a flexible microphone boom that can be adjusted for optimal positioning, enhancing voice pickup and clarity.

The Jabra 9460 is compatible with various communication platforms, including Microsoft Teams, Skype for Business, and other VoIP solutions. With one-touch call control buttons, users can easily manage calls, mute, or adjust volume without disruption. The integration with softphones and other communication tools streamlines workflows, improving productivity.

In addition to its impressive technical features, the Jabra 9460 boasts a sleek and professional design. Its lightweight construction ensures comfort, while the intuitive controls make it user-friendly.

Overall, the Jabra 9460 combines cutting-edge technology with user-centric design, making it an ideal choice for professionals seeking reliability, superior audio quality, and flexibility in a headset. Its combination of features addresses the demands of modern work environments, enhancing communication and collaboration among teams.
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