Vertical Communications DXP Series, FX Series, DXP Plus Series manual Using The Caller ID Feature

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GCA70–258

Using The Other Telephone Features

9.14 Using The Caller ID Feature

The Caller ID feature allows you to view incoming call numbers before you answer them. Incoming call numbers flash in the lower half of the LCD. If you answer the call, the number appears in the upper half of the LCD.

The system also stores numbers that ring on your line but receive no answer. The system indicates that it has stored ring-no answer numbers by causing the CID light on your telephone to flash. Pressing the CID button allows you to view the stored numbers one at time. Pressing the SAVED NUMBER REDIAL button causes the system to dial the displayed number. If the call has been returned by someone else, pressing the ✳ key reveals who returned the call. Everyone sharing your line can scroll through the stored numbers and choose which calls to return.

NOTE: If your system installer has not programmed a SAVED NUMBER REDIAL button, refer to section 9.4, Using The Feature Buttons, for instructions on programming this button.

∙To scroll through ring-no answer numbers stored on your system,

1.If your CID light is flashing, the system has unreturned ring-no answer numbers stored in memory.

2.To view the list of unreturned ring-no answer number, press the preprogrammed CID button on your telephone. Your LCD will display the calling number, date, and time the call came in. The most recent call appears first in the list.

3.Press the CID button each time you wish to display the next most recent ring-no answer call to your line.

4.To dial one of the numbers in the redial queue, press the SAVED NUMBER REDIAL button. The system will automatically dial the number.

Depending on your system programming, when a call is returned it might remain in the ring-no answer queue or the system might delete it from the ring-no answer queue. Your system installer can tell you how the feature is programmed. If the system is programmed to leave a returned number in the redial queue, the display will show a ✳ next to numbers that have been returned.

∙To determine who viewed the number and returned the call,

1.Press ✳.

LCD Speakerphone Station User's Guide 9 – 11

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Contents DXP, DXP Plus, and FX Series Digital Communications Systems System Models Contents Transferring Calls Conferencing CallsProgramming Your Telephone Operating Your Telephone With a DSS/BLF Console This page remains blank intentionally Understanding What The Lights Mean Introducing The TelephoneIntroducing The Telephone GCA70-258 Abbreviation Feature Definition Using The LCD AbbreviationsCallbk NoANS Have HoldPriv Using a Full-Duplex Speakerphone Using Your SpeakerphoneSpeakerphone User Guidelines ∙ To manually place a call using your speakerphone ∙ To automatically dial a number using your speakerphone∙ To answer a call with your speakerphone Impact 8024S Impact SCS 8312S ∙ To adjust the pedestal ∙ To answer a call ringing at your telephone ∙ To answer a call using the speakerphoneAnswering Calls Answering Calls∙ To respond non-verbally Answering a Subdued Off Hook Voice Announcement SohvaPress Intercom ∙ To respond verbally∙ To forward calls made to your station Forwarding Calls∙ To cancel call forwarding Making a Call Accessing Lines∙ To access outside lines using the line group feature Making Calls∙ To cancel queuing before it rings back at your telephone ∙ To queue for a line group if all lines are busy∙ To answer queuing ring-back Using Last Number Redial Using The Automatic Redial Feature ∙ To cancel the automatic redial feature Using Speed Dial ∙ To use Dial By Name Using Dial By NameMaking a Subdued Off-Hook Voice Announcement Sohva Making a Paging Announcement ∙ To send a paging announcement∙ To reply to a meet-mepage ∙ To cancel call waiting ∙ To activate call waiting when you hear a busy signal∙ To cancel the camp-on condition at any time ∙ To camp on at any busy station ∙ When you hear five short tone bursts Press IntercomHolding Calls ∙ You can scan your held calls and retrieve a specific one ∙ To cancel directed call hold and retrieve the call∙ To retrieve a held call at another station ∙ To answer a call at the extension receiving held callUsing Call Park ∙ To park a call∙ To retrieve a parked call This page remains blank intentionally Using the Messaging Feature Sending And ReceivingNon-Verbal Messages ∙ To turn on LCD messaging Press Intercom Using LCD MessagingSending An LCD Message This page remains blank intentionally ∙ To transfer a call without first announcing it ∙ If you hear a busy signal or receive no answerTransferring Outside Calls ∙ To announce a call before transferring it∙ To do a quick unscreened transfer to intercom or tie line ∙ To make a hot transferPress TRANSFER/CONFERENCE ∙ To do a quick screened transfer to intercom or tie lineConferencing Stations Together Conferencing CallsPress the line button of the remaining party Programming Your Telephone Storing DSS Numbers∙ To store extension numbers at DSS buttons ∙ To store a fixed Response Message button Press Intercom Storing Feature Buttons∙ To store special-purpose feature buttons Storing a Response Message Button∙ To store an outside number as a speed dial number Programming Speed Dial NumbersDial Press the button you want to program Setting a Reminder Alert ∙ To set a reminder alert at your telephone∙ To respond to an alert after it sounds This page remains blank intentionally Blocking Voice-Announce Calls Using The OtherTelephone Features Adjusting The Display Contrast∙ To identify the line that a busy station occupies ∙ To identify the station that occupies a busy line∙ To cancel group listening ∙ To divert calls to the designated station∙ To activate group listening while on a call Muting Your Telephone Setting a Do Not Disturb Condition∙ To override a Do Not Disturb condition at another station ∙ To override an in-progress call at another telephoneSetting The Volume Control GCA70-258 Using The Other Telephone Features Using The Other Telephone Features GCA70-258 ∙ To turn the music on Setting Your Personal Ringing TonesUsing Background Music ∙ To select one of the ringing tonesUsing The Imist Module ∙ To determine who viewed the number and returned the call Using The Caller ID FeatureThis page remains blank intentionally Operating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF ConsoleAccessing The Button Levels Your Telephone Symptom Possible CauseThis page remains blank intentionally Index Section Index GCA70-258 GCA70-258 Index This page remains blank intentionally Feature Enable Code Disable Code Appendix aButton Feature Enable Code Disable Code Button Mnemonic Intercom LNG01 Intercom # OBS Feature Enable Code Page 7266, Charlottesville, Virginia Charlottesville, Virginia