Vertical Communications DXP Series, FX Series Making a Subdued Off-Hook Voice Announcement Sohva

Page 30

Making Calls

GCA70–258

3.6Making A Subdued Off-Hook Voice Announcement (SOHVA)

∙To make a SOHVA announcement using the preprogrammed SOHVA button,

1.Make intercom call and hear busy tone.

2.Decide whether to interrupt.

3.If you decide not to interrupt the called party, hang up.

4.To interrupt, press preprogrammed SOHVA button and hear several quick tone bursts.

5.Make announcement (busy tone means the called telephone is in speakerphone mode and you cannot make announcement, system programming has denied your SOHVA, or the called party has blocked your SOHVA).

6.Wait on line for reply (either verbal or LCD reply).

NOTE: You cannot control how the called party receives the announcement. This depends on whether the party is using a headset and on the programming of his or her station. For example, if the called party has set the station to forward to voice mail or to another station not in the SOHVA group, he or she will not receive your announcement.

3 – 8 LCD Speakerphone Station User's Guide

Image 30

Contents DXP, DXP Plus, and FX Series Digital Communications Systems System Models Contents Transferring Calls Conferencing CallsProgramming Your Telephone Operating Your Telephone With a DSS/BLF Console This page remains blank intentionally Introducing The Telephone Understanding What The Lights MeanIntroducing The Telephone GCA70-258 Using The LCD Abbreviations Abbreviation Feature DefinitionCallbk Have Hold NoANSPriv Using Your Speakerphone Using a Full-Duplex SpeakerphoneSpeakerphone User Guidelines ∙ To manually place a call using your speakerphone ∙ To automatically dial a number using your speakerphone∙ To answer a call with your speakerphone Impact 8024S Impact SCS 8312S ∙ To adjust the pedestal Answering Calls ∙ To answer a call using the speakerphoneAnswering Calls ∙ To answer a call ringing at your telephone∙ To respond verbally Answering a Subdued Off Hook Voice Announcement SohvaPress Intercom ∙ To respond non-verballyForwarding Calls ∙ To forward calls made to your station∙ To cancel call forwarding Making Calls Accessing Lines∙ To access outside lines using the line group feature Making a Call∙ To cancel queuing before it rings back at your telephone ∙ To queue for a line group if all lines are busy∙ To answer queuing ring-back Using Last Number Redial Using The Automatic Redial Feature ∙ To cancel the automatic redial feature Using Speed Dial Using Dial By Name ∙ To use Dial By NameMaking a Subdued Off-Hook Voice Announcement Sohva Making a Paging Announcement ∙ To send a paging announcement∙ To reply to a meet-mepage ∙ To activate call waiting when you hear a busy signal ∙ To cancel call waiting∙ To cancel the camp-on condition at any time ∙ When you hear five short tone bursts Press Intercom ∙ To camp on at any busy stationHolding Calls ∙ To answer a call at the extension receiving held call ∙ To cancel directed call hold and retrieve the call∙ To retrieve a held call at another station ∙ You can scan your held calls and retrieve a specific oneUsing Call Park ∙ To park a call∙ To retrieve a parked call This page remains blank intentionally Using the Messaging Feature Sending And ReceivingNon-Verbal Messages Using LCD Messaging ∙ To turn on LCD messaging Press IntercomSending An LCD Message This page remains blank intentionally ∙ To announce a call before transferring it ∙ If you hear a busy signal or receive no answerTransferring Outside Calls ∙ To transfer a call without first announcing it∙ To do a quick screened transfer to intercom or tie line ∙ To make a hot transferPress TRANSFER/CONFERENCE ∙ To do a quick unscreened transfer to intercom or tie lineConferencing Calls Conferencing Stations TogetherPress the line button of the remaining party Programming Your Telephone Storing DSS Numbers∙ To store extension numbers at DSS buttons Storing a Response Message Button Storing Feature Buttons∙ To store special-purpose feature buttons ∙ To store a fixed Response Message button Press IntercomProgramming Speed Dial Numbers ∙ To store an outside number as a speed dial numberDial Press the button you want to program Setting a Reminder Alert ∙ To set a reminder alert at your telephone∙ To respond to an alert after it sounds This page remains blank intentionally Adjusting The Display Contrast Using The OtherTelephone Features Blocking Voice-Announce Calls∙ To identify the station that occupies a busy line ∙ To identify the line that a busy station occupies∙ To cancel group listening ∙ To divert calls to the designated station∙ To activate group listening while on a call Setting a Do Not Disturb Condition Muting Your Telephone∙ To override an in-progress call at another telephone ∙ To override a Do Not Disturb condition at another stationSetting The Volume Control GCA70-258 Using The Other Telephone Features Using The Other Telephone Features GCA70-258 ∙ To select one of the ringing tones Setting Your Personal Ringing TonesUsing Background Music ∙ To turn the music onUsing The Imist Module Using The Caller ID Feature ∙ To determine who viewed the number and returned the callThis page remains blank intentionally Operating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF ConsoleAccessing The Button Levels Symptom Possible Cause Your TelephoneThis page remains blank intentionally Index Section Index GCA70-258 GCA70-258 Index This page remains blank intentionally Feature Enable Code Disable Code Appendix aButton Feature Enable Code Disable Code Button Mnemonic Intercom LNG01 Intercom # OBS Feature Enable Code Page 7266, Charlottesville, Virginia Charlottesville, Virginia