Vertical Communications FX Series, DXP Series manual Your Telephone, Symptom Possible Cause

Page 67

GCA70–258Troubleshooting Your Telephone

		11			Troubleshooting
					Troubleshooting
					Your Telephone


		Symptom				Possible Cause
INTERCOM light flashing.						Your messaging is set. Press
						INTERCOM, then dial # 02 and hang
						up.
HOLD light flashing with no						Another telephone has activated your
line on hold.						message waiting light. Press
						INTERCOM and then press HOLD to
						retrieve message. This action will call
						party who activated light. Once you
						have received message, party who
						activated light (while still talking to
						you) must press INTERCOM to turn
						off the light.
MUTE light on.						MUTE is activated. To cancel, press
						MUTE.
SPEAKER light on steady.						Background music feature activated
						even though the system does not
						provide background music. To cancel,
						press INTERCOM then dial # 1.
Error Tone						May occur when incorrect buttons are
(three steady tones)						pressed during speed dial
						programming. For example, if a button
						has a line assigned to it,or was not
						enabled for speed dial programming
						by the installer.
You can not receive a voice						Voice announce block has been
announce call.						activated. To cancel, press
						INTERCOM then dial # 2.

LCD Speakerphone Station User's Guide 11 – 1

Image 67

Contents DXP, DXP Plus, and FX Series Digital Communications Systems System Models Contents Conferencing Calls Transferring CallsProgramming Your Telephone Operating Your Telephone With a DSS/BLF Console This page remains blank intentionally Understanding What The Lights Mean Introducing The TelephoneIntroducing The Telephone GCA70-258 Abbreviation Feature Definition Using The LCD AbbreviationsCallbk NoANS Have HoldPriv Using a Full-Duplex Speakerphone Using Your SpeakerphoneSpeakerphone User Guidelines ∙ To automatically dial a number using your speakerphone ∙ To manually place a call using your speakerphone∙ To answer a call with your speakerphone Impact 8024S Impact SCS 8312S ∙ To adjust the pedestal ∙ To answer a call ringing at your telephone ∙ To answer a call using the speakerphoneAnswering Calls Answering Calls∙ To respond non-verbally Answering a Subdued Off Hook Voice Announcement SohvaPress Intercom ∙ To respond verbally∙ To forward calls made to your station Forwarding Calls∙ To cancel call forwarding Making a Call Accessing Lines∙ To access outside lines using the line group feature Making Calls∙ To queue for a line group if all lines are busy ∙ To cancel queuing before it rings back at your telephone∙ To answer queuing ring-back Using Last Number Redial Using The Automatic Redial Feature ∙ To cancel the automatic redial feature Using Speed Dial ∙ To use Dial By Name Using Dial By NameMaking a Subdued Off-Hook Voice Announcement Sohva ∙ To send a paging announcement Making a Paging Announcement∙ To reply to a meet-mepage ∙ To cancel call waiting ∙ To activate call waiting when you hear a busy signal∙ To cancel the camp-on condition at any time ∙ To camp on at any busy station ∙ When you hear five short tone bursts Press IntercomHolding Calls ∙ You can scan your held calls and retrieve a specific one ∙ To cancel directed call hold and retrieve the call∙ To retrieve a held call at another station ∙ To answer a call at the extension receiving held call∙ To park a call Using Call Park∙ To retrieve a parked call This page remains blank intentionally Sending And Receiving Using the Messaging FeatureNon-Verbal Messages ∙ To turn on LCD messaging Press Intercom Using LCD MessagingSending An LCD Message This page remains blank intentionally ∙ To transfer a call without first announcing it ∙ If you hear a busy signal or receive no answerTransferring Outside Calls ∙ To announce a call before transferring it∙ To do a quick unscreened transfer to intercom or tie line ∙ To make a hot transferPress TRANSFER/CONFERENCE ∙ To do a quick screened transfer to intercom or tie lineConferencing Stations Together Conferencing CallsPress the line button of the remaining party Storing DSS Numbers Programming Your Telephone∙ To store extension numbers at DSS buttons ∙ To store a fixed Response Message button Press Intercom Storing Feature Buttons∙ To store special-purpose feature buttons Storing a Response Message Button∙ To store an outside number as a speed dial number Programming Speed Dial NumbersDial Press the button you want to program ∙ To set a reminder alert at your telephone Setting a Reminder Alert∙ To respond to an alert after it sounds This page remains blank intentionally Blocking Voice-Announce Calls Using The OtherTelephone Features Adjusting The Display Contrast∙ To identify the line that a busy station occupies ∙ To identify the station that occupies a busy line∙ To divert calls to the designated station ∙ To cancel group listening∙ To activate group listening while on a call Muting Your Telephone Setting a Do Not Disturb Condition∙ To override a Do Not Disturb condition at another station ∙ To override an in-progress call at another telephoneSetting The Volume Control GCA70-258 Using The Other Telephone Features Using The Other Telephone Features GCA70-258 ∙ To turn the music on Setting Your Personal Ringing TonesUsing Background Music ∙ To select one of the ringing tonesUsing The Imist Module ∙ To determine who viewed the number and returned the call Using The Caller ID FeatureThis page remains blank intentionally Operating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF ConsoleAccessing The Button Levels Your Telephone Symptom Possible CauseThis page remains blank intentionally Index Section Index GCA70-258 GCA70-258 Index This page remains blank intentionally Appendix a Feature Enable Code Disable CodeButton Feature Enable Code Disable Code Button Mnemonic Intercom LNG01 Intercom # OBS Feature Enable Code Page 7266, Charlottesville, Virginia Charlottesville, Virginia