Vertical Communications 8212S, SCS 8212N Conferencing Calls, Using The Other Telephone Features

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Contents	GCA70–313
5 Transferring Calls	. . . . . . . 5–1

5.1 Transferring Calls—Screened. . . . . . . . . . . . . . . . . . . . . . 5–1

5.2 Transferring Calls—Unscreened . . . . . . . . . . . . . . . . . . . 5–2

5.3 Making A Hot Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

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7

Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

6.1 Conferencing Telephones Together. . . . . . . . . . . . . . . . . . 6–1

Using The Other Telephone Features . . . . . . . . . . . . . . . . . . . 7–1

7.1 Blocking Voice-Announce Calls . . . . . . . . . . . . . . . . . . . . 7–1 7.2 Diverting Incoming Calls To Another Station . . . . . . . . . 7–2 7.3 Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

7.3Listening To A Call Over

The Telephone Speaker (Group Listening). . . . . . . . . . . . 7–4

7.4 Muting Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5 7.5 Setting A Do Not Disturb Condition At Your Station. . . . 7–6 7.6 Setting The Volume Control . . . . . . . . . . . . . . . . . . . . . . . 7–7 7.7 Setting Your Personal Ringing Tones . . . . . . . . . . . . . . . . 7–8 7.8 Using Background Music . . . . . . . . . . . . . . . . . . . . . . . . . 7–9 7.9 Using The IMIST Module. . . . . . . . . . . . . . . . . . . . . . . . 7–10

8 Sending And Receiving Non-Verbal Messages		8–1
8.1	Using The Messaging Feature	8–1
8.2	Lighting The Message-Waiting Light	8–2
8.3	Sending LCD Messages	8–3

9 Programming Your Telephone		9–1
9.1	Programming For Speed Dialing	9–1
9.2	Storing Speed Dial Numbers	9–2
9.3	Storing DSS Numbers	9–3
9.4	Storing Feature Buttons	9–4
9.5	Storing The Response Message Button	9–6

10 Operating Your Telephone With A DSS/BLF Console . . . 10–1

10.1 Operating Your Telephone With A DSS/BLF Console . . 10–1

2 – Contents

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Contents DXP, DXP Plus, and FX Series Digital Communications System O 9 0 0 Contents Conferencing Calls Using The Other Telephone FeaturesOperating Your Telephone With a DSS/BLF Console Troubleshooting Your Telephone This page remains blank intentionally Sending And Receiving Non-Verbal Messages Using This GuideProgramming Your Telephone Overview Troubleshooting Your TelephoneAppendix a Quick Reference Guide Using Your Speakerphone Speakerphone User Guidelines Impact SCS 8212S Speakerphone Impact 8112N Telephone Knowing Your Telephone’s Functions Volume Control Speaker not available on 8112N and 8212NSpeaker Button not available on 8112N and 8212N TAP ButtonNext to a fixed feature or programmable feature button Understanding What the Lights MeanNext to a line button Next to an Intercom buttonAbove the Mute button Above the Speaker buttonAbove the Shift button Adjusting The Telephone Pedestal Models 8212S and 8212N only This page remains blank intentionally ∙ When you hear intercom ringing two short ring bursts Answering CallsAnswering Outside Calls Answering Intercom CallsAnswering Subdued Off-Hook Voice Announcement Sohva Calls ∙ You can respond to a Sohva in one of two waysMaking Calls Making CallsDialing Automatically While on hook, press speed dial number on dial pad Dialing Manually Redialing a Previously Dialed Number∙ To dial an outside number manually ∙ To automatically redial the last dialed number∙ To later redial the saved number ∙ To cancel the automatic redial feature Using Line Groups∙ To access line groups ∙ To cancel line group queuing Waiting For a Line QueuingMaking Intercom Calls ∙ To queue for a line group∙ To manually cause the other telephone to ring ∙ To tone call automatically∙ To voice announce manually ∙ To voice announce automatically∙ When you hear five short tone bursts ∙ To camp on at any busy stationGCA70-313 Making Calls ∙ To activate call waiting when you hear a busy tone ∙ To cancel call waitingMaking a Subdued Off-Hook Voice Announcement Sohva This page remains blank intentionally ∙ To place a call on hold Holding Calls∙ To retrieve a held call ∙ To retrieve an exclusive hold ∙ To place a call on exclusive hold∙ To retrieve a held call at another station Press Intercom ∙ To park a call using a preprogrammed Park button Parking Calls∙ To park a call ∙ To retrieve a parked callThis page remains blank intentionally Transferring Calls Transferring Calls-ScreenedTransferring Calls-Unscreened ∙ To transfer an unscreened call to another system telephone∙ To make a hot transfer to another telephone in the system Making a Hot TransferPress TRANSFER/CONFERENCE This page remains blank intentionally Conferencing Calls Conferencing Telephones TogetherConferencing Calls GCA70-313 Using The Other Telephone FeaturesBlocking Voice-Announce Calls ∙ To block voice-announced calls Press IntercomDiverting Incoming Calls To Another Station ∙ To divert calls to the designated stationForwarding Calls ∙ To cancel call forwarding Press Intercom∙ To forward your calls ∙ To cancel group listening Muting Your Telephone Not available on 8112N telephone∙ To activate group listening while on a call ∙ To mute your telephone∙ To enable DND ∙ To disable the DND conditionSetting The Volume Control GCA70-313 Using The Other Telephone Features Setting Your Personal Ringing Tones ∙ To turn the music on Press Intercom Using Background Music∙ To turn the music off Press Intercom Using The Imist Module Sending And Receiving Using The Messaging FeatureNon-Verbal Messages Lighting The Message-Waiting Light Sending LCD Messages ∙ To turn on LCD messaging Press IntercomThis page remains blank intentionally Programming Programming For Speed DialingStoring Speed Dial Numbers Storing DSS Numbers ∙ To store an intercom number at a DSS button Press IntercomStoring Feature Buttons ∙ To create a feature access button Press Intercom Storing The Response Message Button ∙ To store a fixed Response Message button Press IntercomOperating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF ConsoleAccessing The Button Levels Symptom Possible Cause Troubleshooting Your TelephoneIntercom then dial # This page remains blank intentionally Index Index GCA70-313 GCA70-313 Index Waiting For a Line Appendix a Feature Enable Code Disable Code Button MnemonicQuick Reference Guide Feature Enable Code Disable Code 91-9965-68 71-77Feature Enable Code Feature Enable Code Pick Up Last Line Broker’s Mode100 Saved Number Redial Dial Saved Number TAP Dialing CodePage Page Page Page Page Charlottesville, Virginia