Vertical Communications 8112N, 8124S Using This Guide, Sending And Receiving Non-Verbal Messages

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GCA70–313Introducing The Telephone

1

Introducing The Telephone

 

1.1Using This Guide

This user’s guide describes your Comdial Impact telephone and tells you how to use it. The sections in this introductory chapter help you become familiar with your telephone’s controls and indicators. The remaining sections are titled as follows:

1.2Overview

1.3Using Your Speakerphone

1.4Knowing Your Telephone’s Functions

1.5Understanding What The Lights Mean

The operation chapters define often-used features and provide instructions for their use. These chapters are titled as follows:

2Answering Calls

3Making Calls

4Placing Calls On Hold

5Transferring Calls

6Conferencing Calls

The special-purpose features of the telephone are grouped into one chapter:

7 Using The Other Telephone Features

Your telephone provides several non-verbal way to communicate using lights and indicators. The descriptions of these methods are provided in a separate chapter titled:

8 Sending And Receiving Non-Verbal Messages

You can program many of the buttons on your telephone to enhance the unit’s versatility and usability. These programming instructions are found in the following chapter:

9 Programming Your Telephone

Station User's Guide 1 – 1

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Contents DXP, DXP Plus, and FX Series Digital Communications System O 9 0 0 Contents Conferencing Calls Using The Other Telephone FeaturesOperating Your Telephone With a DSS/BLF Console Troubleshooting Your Telephone This page remains blank intentionally Sending And Receiving Non-Verbal Messages Using This GuideProgramming Your Telephone Overview Troubleshooting Your TelephoneAppendix a Quick Reference Guide Using Your Speakerphone Speakerphone User Guidelines Impact SCS 8212S Speakerphone Impact 8112N Telephone Knowing Your Telephone’s Functions TAP Button Volume ControlSpeaker not available on 8112N and 8212N Speaker Button not available on 8112N and 8212NNext to an Intercom button Next to a fixed feature or programmable feature buttonUnderstanding What the Lights Mean Next to a line buttonAbove the Mute button Above the Speaker buttonAbove the Shift button Adjusting The Telephone Pedestal Models 8212S and 8212N only This page remains blank intentionally Answering Intercom Calls ∙ When you hear intercom ringing two short ring burstsAnswering Calls Answering Outside Calls∙ You can respond to a Sohva in one of two ways Answering Subdued Off-Hook Voice Announcement Sohva CallsMaking Calls Making CallsDialing Automatically While on hook, press speed dial number on dial pad ∙ To automatically redial the last dialed number Dialing ManuallyRedialing a Previously Dialed Number ∙ To dial an outside number manually∙ To later redial the saved number ∙ To cancel the automatic redial feature Using Line Groups∙ To access line groups ∙ To queue for a line group ∙ To cancel line group queuingWaiting For a Line Queuing Making Intercom Calls∙ To voice announce automatically ∙ To manually cause the other telephone to ring∙ To tone call automatically ∙ To voice announce manually∙ To camp on at any busy station ∙ When you hear five short tone burstsGCA70-313 Making Calls ∙ To cancel call waiting ∙ To activate call waiting when you hear a busy toneMaking a Subdued Off-Hook Voice Announcement Sohva This page remains blank intentionally ∙ To place a call on hold Holding Calls∙ To retrieve a held call ∙ To retrieve an exclusive hold ∙ To place a call on exclusive hold∙ To retrieve a held call at another station Press Intercom ∙ To retrieve a parked call ∙ To park a call using a preprogrammed Park buttonParking Calls ∙ To park a callThis page remains blank intentionally Transferring Calls-Screened Transferring Calls∙ To transfer an unscreened call to another system telephone Transferring Calls-Unscreened∙ To make a hot transfer to another telephone in the system Making a Hot TransferPress TRANSFER/CONFERENCE This page remains blank intentionally Conferencing Telephones Together Conferencing CallsConferencing Calls GCA70-313 ∙ To block voice-announced calls Press Intercom Using The OtherTelephone Features Blocking Voice-Announce Calls∙ To divert calls to the designated station Diverting Incoming Calls To Another StationForwarding Calls ∙ To cancel call forwarding Press Intercom∙ To forward your calls ∙ To mute your telephone ∙ To cancel group listeningMuting Your Telephone Not available on 8112N telephone ∙ To activate group listening while on a call∙ To disable the DND condition ∙ To enable DNDSetting The Volume Control GCA70-313 Using The Other Telephone Features Setting Your Personal Ringing Tones ∙ To turn the music on Press Intercom Using Background Music∙ To turn the music off Press Intercom Using The Imist Module Sending And Receiving Using The Messaging FeatureNon-Verbal Messages Lighting The Message-Waiting Light ∙ To turn on LCD messaging Press Intercom Sending LCD MessagesThis page remains blank intentionally Programming For Speed Dialing ProgrammingStoring Speed Dial Numbers ∙ To store an intercom number at a DSS button Press Intercom Storing DSS NumbersStoring Feature Buttons ∙ To create a feature access button Press Intercom ∙ To store a fixed Response Message button Press Intercom Storing The Response Message ButtonOperating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF ConsoleAccessing The Button Levels Symptom Possible Cause Troubleshooting Your TelephoneIntercom then dial # This page remains blank intentionally Index Index GCA70-313 GCA70-313 Index Waiting For a Line Appendix a Feature Enable Code Disable Code Button MnemonicQuick Reference Guide 91-99 Feature Enable Code Disable Code71-77 65-68Saved Number Redial Dial Saved Number TAP Dialing Code Feature Enable CodeFeature Enable Code Pick Up Last Line Broker’s Mode 100Page Page Page Page Page Charlottesville, Virginia

8124S, SCS 8212N, 8112N, 8112S, 8212S specifications

Vertical Communications has established itself as a key player in the telecommunications industry, offering a variety of phones and communication solutions designed to enhance business efficiency. Among their notable products are the Vertical Communications 8212S, 8112S, 8112N, SCS 8212N, and 8124S phones, which are tailored to meet the diverse needs of modern workplaces.

The Vertical 8212S model is known for its robust performance and user-friendly interface. It features a large graphical display that makes navigating menus and accessing information straightforward. The phone includes programmable keys that can be customized for quick access to essential functions, enhancing productivity. Additionally, it supports advanced telephony features such as call transfer, conference calling, and voicemail integration, making it ideal for team collaboration.

The 8112S and 8112N models share similar design principles but cater to slightly different user preferences. Both phones feature high-definition audio quality, ensuring clear conversations that are crucial for effective communication. They come equipped with multiple line appearances, allowing users to manage several calls simultaneously. The 8112S offers a sleek design with backlit keys, while the 8112N is designed with user comfort in mind, providing ergonomic support for extended use.

For organizations looking for a more advanced option, the SCS 8212N stands out with its enhanced connectivity features. This model integrates seamlessly with various VoIP systems, enabling businesses to utilize their existing network infrastructure. The phone also supports HD voice technology, providing crystal-clear sound quality that enhances the overall communication experience. Its multi-line functionality allows for efficient call management, making it a favorite among customer service and sales teams.

Lastly, the Vertical Communications 8124S is designed for high-demand environments where multitasking is essential. It features a larger display and more programmable keys than its counterparts, allowing users to personalize their communication experience further. This model also includes superior audio capabilities and support for headsets, making it suitable for professionals who require efficient call handling throughout the day.

In summary, Vertical Communications' range of phones, including the 8212S, 8112S, 8112N, SCS 8212N, and 8124S, showcases a blend of innovative technologies, user-centered design, and versatile features. These devices cater to businesses looking to enhance their telecommunication capabilities, promoting seamless collaboration and effective communication across teams. Whether for individual use or team environments, these phones provide the quality and functionality that modern businesses demand.
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