Vertical Communications SCS 8212N, 8124S, 8112N, 8112S Forwarding Calls, ∙ To forward your calls

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GCA70–313

Using The Other Telephone Features

7.3Forwarding Calls

You can permanently forward the calls that normally ring at your telephone to another telephone. You can forward just your prime line and intercom calls, or you can forward all of your calls. To remind you that your calls are being forwarded, your telephone will sound a short ring burst each time the system forwards a call.

You can also forward calls that ring at your telephone but receive no answer; this feature is valuable if you are frequently away from your desk for short periods of time and find it inconvenient to permanently forward your calls every time you leave. The system installer sets the number of rings that sound at your telephone before the system forwards the calls.

∙To forward your calls,

1.Press installer-programmed FORWARD button, —OR—

press INTERCOM and dial one of the following codes:

✳52 = all calls forward immediately

✳54 = all calls forward after RNA or Busy

✳51 = prime line and personal intercom calls

forward immediately

✳53 = prime line and personal intercom calls forward after RNA or Busy

2.Dial personal intercom number of telephone to receive forwarded calls or dial desired group intercom number.

3.Press SPEAKER or hang up.

∙To cancel call forwarding,

1.Press INTERCOM.

2.Dial #5. Your telephone automatically hangs up.

Station User's Guide 7 – 3

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Contents DXP, DXP Plus, and FX Series Digital Communications System O 9 0 0 Contents Using The Other Telephone Features Conferencing CallsOperating Your Telephone With a DSS/BLF Console Troubleshooting Your Telephone This page remains blank intentionally Using This Guide Sending And Receiving Non-Verbal MessagesProgramming Your Telephone Troubleshooting Your Telephone OverviewAppendix a Quick Reference Guide Using Your Speakerphone Speakerphone User Guidelines Impact SCS 8212S Speakerphone Impact 8112N Telephone Knowing Your Telephone’s Functions Speaker not available on 8112N and 8212N Volume ControlSpeaker Button not available on 8112N and 8212N TAP ButtonUnderstanding What the Lights Mean Next to a fixed feature or programmable feature buttonNext to a line button Next to an Intercom buttonAbove the Speaker button Above the Mute buttonAbove the Shift button Adjusting The Telephone Pedestal Models 8212S and 8212N only This page remains blank intentionally Answering Calls ∙ When you hear intercom ringing two short ring burstsAnswering Outside Calls Answering Intercom Calls∙ You can respond to a Sohva in one of two ways Answering Subdued Off-Hook Voice Announcement Sohva CallsMaking Calls Making CallsDialing Automatically While on hook, press speed dial number on dial pad Redialing a Previously Dialed Number Dialing Manually∙ To dial an outside number manually ∙ To automatically redial the last dialed number∙ To later redial the saved number Using Line Groups ∙ To cancel the automatic redial feature∙ To access line groups Waiting For a Line Queuing ∙ To cancel line group queuingMaking Intercom Calls ∙ To queue for a line group∙ To tone call automatically ∙ To manually cause the other telephone to ring∙ To voice announce manually ∙ To voice announce automatically∙ To camp on at any busy station ∙ When you hear five short tone burstsGCA70-313 Making Calls ∙ To cancel call waiting ∙ To activate call waiting when you hear a busy toneMaking a Subdued Off-Hook Voice Announcement Sohva This page remains blank intentionally Holding Calls ∙ To place a call on hold∙ To retrieve a held call ∙ To place a call on exclusive hold ∙ To retrieve an exclusive hold∙ To retrieve a held call at another station Press Intercom Parking Calls ∙ To park a call using a preprogrammed Park button∙ To park a call ∙ To retrieve a parked callThis page remains blank intentionally Transferring Calls-Screened Transferring Calls∙ To transfer an unscreened call to another system telephone Transferring Calls-UnscreenedMaking a Hot Transfer ∙ To make a hot transfer to another telephone in the systemPress TRANSFER/CONFERENCE This page remains blank intentionally Conferencing Telephones Together Conferencing CallsConferencing Calls GCA70-313 Telephone Features Using The OtherBlocking Voice-Announce Calls ∙ To block voice-announced calls Press Intercom∙ To divert calls to the designated station Diverting Incoming Calls To Another Station∙ To cancel call forwarding Press Intercom Forwarding Calls∙ To forward your calls Muting Your Telephone Not available on 8112N telephone ∙ To cancel group listening∙ To activate group listening while on a call ∙ To mute your telephone∙ To disable the DND condition ∙ To enable DNDSetting The Volume Control GCA70-313 Using The Other Telephone Features Setting Your Personal Ringing Tones Using Background Music ∙ To turn the music on Press Intercom∙ To turn the music off Press Intercom Using The Imist Module Using The Messaging Feature Sending And ReceivingNon-Verbal Messages Lighting The Message-Waiting Light ∙ To turn on LCD messaging Press Intercom Sending LCD MessagesThis page remains blank intentionally Programming For Speed Dialing ProgrammingStoring Speed Dial Numbers ∙ To store an intercom number at a DSS button Press Intercom Storing DSS NumbersStoring Feature Buttons ∙ To create a feature access button Press Intercom ∙ To store a fixed Response Message button Press Intercom Storing The Response Message ButtonOperating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF ConsoleAccessing The Button Levels Troubleshooting Your Telephone Symptom Possible CauseIntercom then dial # This page remains blank intentionally Index Index GCA70-313 GCA70-313 Index Waiting For a Line Feature Enable Code Disable Code Button Mnemonic Appendix aQuick Reference Guide 91-99 Feature Enable Code Disable Code71-77 65-68Feature Enable Code Pick Up Last Line Broker’s Mode Feature Enable Code100 Saved Number Redial Dial Saved Number TAP Dialing CodePage Page Page Page Page Charlottesville, Virginia

8124S, SCS 8212N, 8112N, 8112S, 8212S specifications

Vertical Communications has established itself as a key player in the telecommunications industry, offering a variety of phones and communication solutions designed to enhance business efficiency. Among their notable products are the Vertical Communications 8212S, 8112S, 8112N, SCS 8212N, and 8124S phones, which are tailored to meet the diverse needs of modern workplaces.

The Vertical 8212S model is known for its robust performance and user-friendly interface. It features a large graphical display that makes navigating menus and accessing information straightforward. The phone includes programmable keys that can be customized for quick access to essential functions, enhancing productivity. Additionally, it supports advanced telephony features such as call transfer, conference calling, and voicemail integration, making it ideal for team collaboration.

The 8112S and 8112N models share similar design principles but cater to slightly different user preferences. Both phones feature high-definition audio quality, ensuring clear conversations that are crucial for effective communication. They come equipped with multiple line appearances, allowing users to manage several calls simultaneously. The 8112S offers a sleek design with backlit keys, while the 8112N is designed with user comfort in mind, providing ergonomic support for extended use.

For organizations looking for a more advanced option, the SCS 8212N stands out with its enhanced connectivity features. This model integrates seamlessly with various VoIP systems, enabling businesses to utilize their existing network infrastructure. The phone also supports HD voice technology, providing crystal-clear sound quality that enhances the overall communication experience. Its multi-line functionality allows for efficient call management, making it a favorite among customer service and sales teams.

Lastly, the Vertical Communications 8124S is designed for high-demand environments where multitasking is essential. It features a larger display and more programmable keys than its counterparts, allowing users to personalize their communication experience further. This model also includes superior audio capabilities and support for headsets, making it suitable for professionals who require efficient call handling throughout the day.

In summary, Vertical Communications' range of phones, including the 8212S, 8112S, 8112N, SCS 8212N, and 8124S, showcases a blend of innovative technologies, user-centered design, and versatile features. These devices cater to businesses looking to enhance their telecommunication capabilities, promoting seamless collaboration and effective communication across teams. Whether for individual use or team environments, these phones provide the quality and functionality that modern businesses demand.
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