Vertical Communications 8112S, SCS 8212N, 8124S, 8112N Sending And Receiving, Non-Verbal Messages

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GCA70–313Programming Your Telephone

 

8

 

Sending And Receiving

 

 

 

 

 

Non-Verbal Messages

 

 

 

 

8.1Using The Messaging Feature

If the system installer designates your speakerphone as a central message desk or programs it to have message-wait originate ability, you can turn on the message-waiting light of any other telephone. This light lets that telephone user know that you have a message for him or her. In addition to the message waiting light, leaving a message indication at a station also causes the dial tone at that station to sound in a broken manner when the station user takes his or her telephone off-hook.

The message-waiting light is located in different places on the various model telephones. On the 8124S and 8112S telephones, the message waiting light is located above the HOLD button. On the 8112N telephone, the message waiting light is located above the dial pad. The 8212S and 8212N telephones have a dedicated message waiting key and light, labeled MESSAGE. For more information on button locations, see Chapter 1.

If your telephone receives a message and has a DSS button that is programmed to call the station that left the message, the light next to that station’s DSS button on your telephone will flash.

Station User's Guide 8 – 1

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Contents DXP, DXP Plus, and FX Series Digital Communications System O 9 0 0 Contents Operating Your Telephone With a DSS/BLF Console Using The Other Telephone FeaturesConferencing Calls Troubleshooting Your Telephone This page remains blank intentionally Programming Your Telephone Using This GuideSending And Receiving Non-Verbal Messages Appendix a Quick Reference Guide Troubleshooting Your TelephoneOverview Using Your Speakerphone Speakerphone User Guidelines Impact SCS 8212S Speakerphone Impact 8112N Telephone Knowing Your Telephone’s Functions Speaker not available on 8112N and 8212N Volume ControlSpeaker Button not available on 8112N and 8212N TAP ButtonUnderstanding What the Lights Mean Next to a fixed feature or programmable feature buttonNext to a line button Next to an Intercom buttonAbove the Shift button Above the Speaker buttonAbove the Mute button Adjusting The Telephone Pedestal Models 8212S and 8212N only This page remains blank intentionally Answering Calls ∙ When you hear intercom ringing two short ring burstsAnswering Outside Calls Answering Intercom Calls∙ You can respond to a Sohva in one of two ways Answering Subdued Off-Hook Voice Announcement Sohva CallsDialing Automatically Making CallsMaking Calls While on hook, press speed dial number on dial pad Redialing a Previously Dialed Number Dialing Manually∙ To dial an outside number manually ∙ To automatically redial the last dialed number∙ To later redial the saved number ∙ To access line groups Using Line Groups∙ To cancel the automatic redial feature Waiting For a Line Queuing ∙ To cancel line group queuingMaking Intercom Calls ∙ To queue for a line group∙ To tone call automatically ∙ To manually cause the other telephone to ring∙ To voice announce manually ∙ To voice announce automatically∙ To camp on at any busy station ∙ When you hear five short tone burstsGCA70-313 Making Calls ∙ To cancel call waiting ∙ To activate call waiting when you hear a busy toneMaking a Subdued Off-Hook Voice Announcement Sohva This page remains blank intentionally ∙ To retrieve a held call Holding Calls∙ To place a call on hold ∙ To retrieve a held call at another station Press Intercom ∙ To place a call on exclusive hold∙ To retrieve an exclusive hold Parking Calls ∙ To park a call using a preprogrammed Park button∙ To park a call ∙ To retrieve a parked callThis page remains blank intentionally Transferring Calls-Screened Transferring Calls∙ To transfer an unscreened call to another system telephone Transferring Calls-UnscreenedPress TRANSFER/CONFERENCE Making a Hot Transfer∙ To make a hot transfer to another telephone in the system This page remains blank intentionally Conferencing Telephones Together Conferencing CallsConferencing Calls GCA70-313 Telephone Features Using The OtherBlocking Voice-Announce Calls ∙ To block voice-announced calls Press Intercom∙ To divert calls to the designated station Diverting Incoming Calls To Another Station∙ To forward your calls ∙ To cancel call forwarding Press IntercomForwarding Calls Muting Your Telephone Not available on 8112N telephone ∙ To cancel group listening∙ To activate group listening while on a call ∙ To mute your telephone∙ To disable the DND condition ∙ To enable DNDSetting The Volume Control GCA70-313 Using The Other Telephone Features Setting Your Personal Ringing Tones ∙ To turn the music off Press Intercom Using Background Music∙ To turn the music on Press Intercom Using The Imist Module Non-Verbal Messages Using The Messaging FeatureSending And Receiving Lighting The Message-Waiting Light ∙ To turn on LCD messaging Press Intercom Sending LCD MessagesThis page remains blank intentionally Programming For Speed Dialing ProgrammingStoring Speed Dial Numbers ∙ To store an intercom number at a DSS button Press Intercom Storing DSS NumbersStoring Feature Buttons ∙ To create a feature access button Press Intercom ∙ To store a fixed Response Message button Press Intercom Storing The Response Message ButtonOperating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF ConsoleAccessing The Button Levels Intercom then dial # Troubleshooting Your TelephoneSymptom Possible Cause This page remains blank intentionally Index Index GCA70-313 GCA70-313 Index Waiting For a Line Quick Reference Guide Feature Enable Code Disable Code Button MnemonicAppendix a 91-99 Feature Enable Code Disable Code71-77 65-68Feature Enable Code Pick Up Last Line Broker’s Mode Feature Enable Code100 Saved Number Redial Dial Saved Number TAP Dialing CodePage Page Page Page Page Charlottesville, Virginia

8124S, SCS 8212N, 8112N, 8112S, 8212S specifications

Vertical Communications has established itself as a key player in the telecommunications industry, offering a variety of phones and communication solutions designed to enhance business efficiency. Among their notable products are the Vertical Communications 8212S, 8112S, 8112N, SCS 8212N, and 8124S phones, which are tailored to meet the diverse needs of modern workplaces.

The Vertical 8212S model is known for its robust performance and user-friendly interface. It features a large graphical display that makes navigating menus and accessing information straightforward. The phone includes programmable keys that can be customized for quick access to essential functions, enhancing productivity. Additionally, it supports advanced telephony features such as call transfer, conference calling, and voicemail integration, making it ideal for team collaboration.

The 8112S and 8112N models share similar design principles but cater to slightly different user preferences. Both phones feature high-definition audio quality, ensuring clear conversations that are crucial for effective communication. They come equipped with multiple line appearances, allowing users to manage several calls simultaneously. The 8112S offers a sleek design with backlit keys, while the 8112N is designed with user comfort in mind, providing ergonomic support for extended use.

For organizations looking for a more advanced option, the SCS 8212N stands out with its enhanced connectivity features. This model integrates seamlessly with various VoIP systems, enabling businesses to utilize their existing network infrastructure. The phone also supports HD voice technology, providing crystal-clear sound quality that enhances the overall communication experience. Its multi-line functionality allows for efficient call management, making it a favorite among customer service and sales teams.

Lastly, the Vertical Communications 8124S is designed for high-demand environments where multitasking is essential. It features a larger display and more programmable keys than its counterparts, allowing users to personalize their communication experience further. This model also includes superior audio capabilities and support for headsets, making it suitable for professionals who require efficient call handling throughout the day.

In summary, Vertical Communications' range of phones, including the 8212S, 8112S, 8112N, SCS 8212N, and 8124S, showcases a blend of innovative technologies, user-centered design, and versatile features. These devices cater to businesses looking to enhance their telecommunication capabilities, promoting seamless collaboration and effective communication across teams. Whether for individual use or team environments, these phones provide the quality and functionality that modern businesses demand.
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