RCA IP120 manual Service

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Service

If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Telefield NA Inc. could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-511-3180.

Or refer inquires to:

Telefield NA Inc.

Manager, Consumer Relations

4915 SW Griffith Dr. #205

Beaverton, Or 97005

Attach your sales receipt to the boOKlet for future reference or jot DOWN the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.

Purchase date ________________________________________________

Name of store, installer or dealer _________________________________

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Contents IP120 FCC RF Radiation Exposure Statement Interference InformationTable of Contents Service Warranty Packing List Assembling the IP120Connect Network and Power Basic Configuration via Web Interface Configuration and RegistrationTelephone Features and VoIP Service Providers Network SettingsAccount Settings Field DescriptionBasic Configuration using phone keypad From here, you can enter the following parameters Overview LEDs IconDescriptionUser Interface Phone Options Phone UI WEB UI IP120 allows three modes to configure the phone Maintenance TasksAdministrator Mode User levelsTo reboot via Web interface General SettingsReboot Phone StatusKeypad Lock To enable the lock via Phone interfaceTime and Date To change Time and Date via the phone interfaceVolume Audio SettingsRing Tones Codec Selection To enable or disable the codecs via the web interfaceIP120 supports the following voice codecs Contact Management Edit/Add/Delete ContactsTo edit or delete a contact via the phone interface To move a contact to the Blacklist via the phone interfaceManage Blacklist via the web interface To search a contact via the phone interfaceCall Methods Outgoing callsCall Devices From the phone interfaceEnd of dialing key configuration Hot LineTo set Anonymous call rejection using the phone interface Anonymous callTo set Anonymous Call Services using the web interface Dial PlanRejecting an incoming call Incoming callsAnswering an incoming call Here is a dial plan exampleFollowing call forwarding parameters can be configured To configure the DND function via Phone interfaceTo configure Call Forward via Phone interface To set Auto Answer via the phone interface To configure Call Forward via the web interfaceAuto Answer To set Auto Answer via the web interfaceAccessing Dial Calls list Accessing the Call logAccessing the Missed Calls list Call LogMute During an Active CallCall Waiting To configure Call Waiting via the web interface Call Waiting ConfigurationTo configure Call Waiting via the phone interface Call TransferVoicemail Voicemail settingsWay Conference Retrieving Voicemail messagesAdvanced Functions Account SettingField Name Description To configure Vlan settings via Phone interface Advanced Network SettingsNetwork Settings To configure Vlan settings via the web interfaceTo reset to factory via the phone interface Reset to Factory SettingsTo configure the Https settings via the web interface 802.1XTo launch Autoprovisioning using web interface Firmware Update and AutoprovisioningTo update the firmware manually via the web interface DecryptionSystem Log Export Keys configurationTo enable the system log capture via web interface To set the AES Key via the phone interfaceProgrammable keys Default configuration of function keys for idle mode isLine keys Configuration This function can only be set via the web interfaceSpeed Dial LineConference Call Return TransferHold Pick UpPrefix Call ParkVoice Mail RedialTrouble shooting How can a user refuse incoming calls during a call? How to update the firmware?How can users autoprovision? Page Service Warranty Limited Warranty How state law relates to this warranty Limitation of WarrantyProduct Registration Telefield NA Inc SW Griffith Dr. #205 Beaverton, Or