Talkswitch E3 manual ? What Should an Auto Attendant Say?

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C O N N E C T I N G P H O N E S , F A X E S A N D D E V I C E S T O T A L K S W I T C H

Step E: To listen to your auto attendant greeting press 5 1 # .

Step F: You may follow additional instructions given by the prompts, and when you are done, hang up.

!Failure to Record an Auto Attendant will cause your office phone to answer with no message. The caller will hear ‘dead air’ and will assume that they are not connected,

causing them the hang up the phone.

?What Should an Auto Attendant Say?

“Welcome to the ABC company. If you know your party’s three digit extension you may dial it now. To reach our receptionist press “0” or stay on the line.”

About TalkSwitch

TalkSwitch® is dedicated to providing small and multi-location businesses with innovative telecommunications solutions. Since 1990, TalkSwitch has delivered rich features, high functionality and unbeatable value. Ideal for businesses with up to 32 telephone users per office, TalkSwitch systems provide users with options to connect to both the traditional telephone network (PSTN) and Voice over IP (VoIP) networks. TalkSwitch is headquartered in Ottawa, Canada. For more information call (888) 332-9322 or visit our website at www.talkswitch.com

© TalkSwitch 2005

W W W.T A L K S W I T C H . C O M

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Contents What will MY Phone System DO? Suggested ConfigurationLocation Connecting DevicesIncoming Phone Lines Local ExtensionsCall Handling Wiring PhonesConnecting Phones Single Line Phone To Tel. LinePin Ext Extensions 111 Connecting Phones TWO Line Phone OptionTo Tel. Line L1 or L1/L2 Line Splitter Ext IncomingPhone Lines Line Splitter Extensions 111Male 4 pin Ext Connecting Phones MULTI-LINE PhonesConnector Line Splitter To Tel. Line L1/L2 To Tel. Line L3/L4Option 2 Distinctive Ring Connecting FaxesChoose a Method to Handle Incoming Faxes Option 1 Dedicated Fax LineDedicated FAX Line Option 3 Automatic Detection via the Auto AttendantWhich Option Do You Prefer? Distinctive Ring FAX Detection Set Distinctive Ring NumbersSet Fax Detection on Distinctive Ring Number Save Settings to TalkSwitch Connect Fax to TalkSwitchReconnect Phones and other Devices to TalkSwitch Automatic Detection via the Auto Attendant Configure the Auto AttendantStep a Step B Step C Configure Incoming Phone LinesRecord Auto Attendant Prompts ? What Should an Auto Attendant Say?