Siemens OptiPoint 410 operating instructions Call Forwarding, Using call forwarding

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Making Calls – Basic Functions

Step by Step

Call Forwarding

Using call forwarding

You can program two types of call forwarding:

•Station fixed forwarding1, and

•station variable forwarding

With station fixed forwarding you can program a for- warding destination that will remain valid until you change or delete it. This forwarding function can be switched on and off.

With station variable forwarding you can choose be- tween 6 different types of forwarding:

•Station variable unconditional/all forwarding

–forwarding for internal calls only

–forwarding for external calls only

–forwarding for both internal and external calls

•Forwarding for busy (int/ext)

•Forwarding after no answer (int/ext)

•Forwarding for busy and ring no answer

Call forwarding is activated when a forwarding destina- tion is programmed. When the station variable forward- ing function is switched off, the forwarding destination is automatically deleted

When forwarding is activated you can see the following display in the idle menu:

Forwarding type	Display message


Station fixed forwarding	Forwarding to e.g. 222 Eric
Station variable	Brown (own number)
Station variable
forwarding

Forwarding for internal/	Forwarding for internal/
external calls only	external On

Forwarding for busy	Forwarding on busy On

Forwarding after time	Forwarding on timeout On

Forwarding for busy and	Forwarding on busy or
ring no answer	timeout On

Station fixed forwarding	Fixed forwarding On

See Æ page 58 to find out how to activate/de-activate call forwarding via codes or an installed forwarding key.

1. Station fixed forwarding is optional

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Contents HiPath OptiPoint 410 economy optiPoint 410 standard About these Operating Instructions Important NotesLabels Making Calls Basic Functions Basic Usage InstructionsMaking Calls Convenience Functions Using Other Functions Making project callsMaking multiline calls Making calls in an executive/secretary teamAdvice for users Checking the telephoneBasic Usage Instructions OptiPoint 410 economy/standard control panelHow to use this user guide DisplayUsing a function key How to activate functionsVia the Service Menu DirectlyAdditional multiline and group functions Which functions can be used?Basic and enhanced functions Additional executive/secretary functions not used in USHow to make best use of your telephone Optional main menuAnswering a call with the handset Making Calls Basic FunctionsAnswering calls Answering a call via the speaker key speakerphoneOpen listening Switching to speakerphoneSwitching to the handset Making Calls Dialing with the handset on-hook Ending the call Saved number redial Called party answers. The call is on your speakerLast number redial Making a second call consultationAlternating between two calls toggling Transferring a call Extending the call with prior announcementExtending the call without prior announcement Using call forwarding Call ForwardingStation fixed forwarding Programming/changing a forwarding destinationActivating/deactivating station fixed forwarding Deactivating station fixed forwarding in the idle menu Activating and deactivating with call forwarding keyDeleting the destination for station fixed forwarding Station variable forwarding Selection of a station variable forwarding typeProgramming/changing the forwarding destination Deleting a forwarding destinationActivating station variable forwarding Deactivating station variable forwardingChecking forwarding Answering a callback request Using the callback functionStoring a callback request Deactivating station variable forwarding in the idle menuCanceling an entry that is displayed Rejecting a callback requestEnding Saving Repertory Dialing Numbers on a Key Store/process on destination dial numberStoring a caller’s number or a number that has been dialed Storing a number for redialingQuit function without change Storing any numberDialing with repertory keys Adjusting the ringer pitch Telephone settingsAdjusting the ringer volume Setting the volume of the alerting toneAdjusting the angle of the display Adjusting the display contrastSelecting the language for user prompts displays Selecting a languageMaking Calls Convenience Functions Group call and pickupPicking up a specific call Taking a call in a hunt group Incoming call on loudspeaker speaker call 2-wayHaving the number of the called station displayed Activating/deactivating stop voice calling Using a call list missed callsDialing/Making Calls Viewing the call logDeleting an entry from the call log Speed-dialDialing a number from the call log Dialing with individual speed dialing numbersRetrieval from mailbox Using the mailboxDialing with system speed dialing numbers Answering a callback requestUsing the mailbox function optional Direct call to a colleague via loudspeaker voice callingTerminating mailbox retrieval Activating/deactivating call waiting Using the call waiting functionDuring a Call Answering the waiting callToggling Using the switchover buttonWaiting call ConsultationParking the call Re-indicationGroup park and retrieval of call Retrieving the callStation controlled conference Setting up a conference from a waiting call Setting up a conferenceSetting up a conference from a consultation call Starting a conference from a single callExpanding the conference Calling and adding another userExpanding the conference from a consultation call Accepting a waiting call and adding it to the confer- ence Transferring the conferenceViewing member information Disconnecting the last member addedDuring the conference Putting the conference on holdEntering commands with tone dialing Dtmf suffix dialing Parking System-wide parkingParking a call automatically and taking it at a later date Taking a parked callParking a call manually and then taking it at a later date Parking via the keypadParking via a repertory key Via the repertory key Taking a parked callVia the keypad Via system parking only for telephones with no displayParking is not possible Automatic parkingManual parking If You Cannot Reach a Destination Camping on a colleague’s callOverriding a colleague’s call intrude Using HiPath 4000 as an intercommunication system System-wide voice calling Voice calling to a variable destinationVoice calling in a group Voice calling to a fixed destinationVoice calling to a fixed destination using repertory key Two-way voice calling to a variable destinationAnnouncement to all members of a line group Using call forwarding System call forwardingCall forwarding via code numbers Activating fixed call-forwarding Call-forwarding via call-forwarding keyProgramming and activating call-forwarding Deactivate call-forwardingSwitching off fixed call forwarding Switching fixed call forwarding on againClearing fixed call forwarding Delayed call-forwarding Forwarding calls for a different terminalCompleted? Save? Checking/deactivating call forwarding for another telephone To checkChecking/deactivating call forwarding for fax, PC or busy Changing call forwarding for another terminalSaving Functions Appointments Saving individual speed dialing numbersSaving a function on a key Appointments Function Creating timed remindersCancelling a saved reminder Timed remindersSetting up a project call Making project callsCall duration display cost display Private Sphere/Security Activating/deactivating do not disturbSuppressing your number on called party’s display Malicious call holdingLocking your telephone Preventing unauthorized dialingEnabling the telephone again Using Other Functions Using a different telephone in the same way as your ownIdentifying yourself with PIN and dialing Dialing after successful identification Deactivating identification at the other telephoneEntering the PIN for your own HiPath 4000 system Call forwarding follow me after successful identificationUsing line keys Making multiline callsPrimary line Activating the preview function PreviewDifferent states of line key lamps Deactivating the preview functionTaking calls on line keys Taking calls in the order offeredTaking calls with priority With the Ringer Cutoff key configured Via the program/service keyActivating/deactivating ringer Dialing with line keys Dialing with automatic line seizureDialing with selectable line seizure With the Show Used Line key configured Identifying the line usedAlternating between different lines Ending a call on a line key With automatic privacy configuredWith the privacy key configured Allow bridgingPreventing bridging Terminating a connection on a line keyHolding a call on a line key and retrieving it Holding a call on a line key exclusively and retrieving itPlacing on hold Picking up a held call Forwarding calls for linesWith the call forwarding key Feature settings? Call forwarding? Activate? Cancelling the station fixed call forwarding destination Deactivating call forwarding for a lineLamp is not lit the secretary is not making a call Lamp statuses of direct station selection DSS keysMaking a call to the executive/secretary Lamp is lit the secretary is making a callTaking a call for the executive in the secretary’s office Taking a call for the executive during a call in progressTerminating the call returning to the first call Extending a call to the executive Forwarding calls directly to the executiveTaking a call on the executive’s telephone Parking a call at the first telephone Retrieving a call at the second telephoneActivating/deactivating call waiting for executive Using the call signal function To activate deputyTo deactivate deputy Lamp is not lit the user is not making a call Calling a station directlyTaking a call for a direct station selection DSS user Lamp is lit the user is making a callPrecondition a hunt group has been configured in the team Checking the telephone Checking its functionalityChecking the assignment of functions to keys Labeling, documentation and accessories Labeling Key Fields not used in USDocumentation Attaching a Station Number Label not valid for USAdvice for users TroubleshootingCare of the telephone Dealing with error messages on the display Possible causePossible response Who to contact if a problem occurs Index Call103 Page Important functions at a glance Making a callSwitching telephone off/on again to make a call Checking call listMaximum Service Menu functions available Handsfree conversingRef. No. A31003-H8400-B412-1-7619