Siemens OptiPoint 410 Dealing with error messages on the display, Possible cause

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Advice for users

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Dealing with error messages on the display

Possible cause:

Maximum input time exceeded.

Handset not replaced.

Possible response:

Enter digits more quickly; avoid lengthy pauses be- tween keystrokes.

Possible cause:

System is overloaded, no lines free, queue is full.

Possible response:

Wait and then try again later.

Possible cause:

a)The function is not available at this time.

b)The number you dialed does not exist.

Possible response:

a)Wait and then try again later.

b)Enter the number correctly or call the attendant.

Possible cause:

Speed dialing number does not exist, timed reminder entered incorrectly, barred or inadmissible input, pre- condition not met (for example, attempt to toggle with- out a second party), incomplete dialing.

Possible response:

Correct your input, select a permissible option, enter the number in full.

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Contents HiPath OptiPoint 410 economy optiPoint 410 standard Important Notes About these Operating InstructionsLabels Making Calls Basic Functions Basic Usage InstructionsMaking Calls Convenience Functions Using Other Functions Making project callsMaking multiline calls Making calls in an executive/secretary teamAdvice for users Checking the telephoneBasic Usage Instructions OptiPoint 410 economy/standard control panelHow to use this user guide DisplayHow to activate functions Via the Service MenuUsing a function key DirectlyWhich functions can be used? Basic and enhanced functionsAdditional multiline and group functions Additional executive/secretary functions not used in USHow to make best use of your telephone Optional main menuMaking Calls Basic Functions Answering callsAnswering a call with the handset Answering a call via the speaker key speakerphoneSwitching to speakerphone Switching to the handsetOpen listening Making CallsEnding the call Saved number redialDialing with the handset on-hook Called party answers. The call is on your speakerMaking a second call consultation Last number redialAlternating between two calls toggling Extending the call with prior announcement Transferring a callExtending the call without prior announcement Using call forwarding Call ForwardingProgramming/changing a forwarding destination Station fixed forwardingActivating/deactivating station fixed forwarding Activating and deactivating with call forwarding key Deactivating station fixed forwarding in the idle menuDeleting the destination for station fixed forwarding Station variable forwarding Selection of a station variable forwarding typeProgramming/changing the forwarding destination Deleting a forwarding destinationDeactivating station variable forwarding Activating station variable forwardingChecking forwarding Using the callback function Storing a callback requestAnswering a callback request Deactivating station variable forwarding in the idle menuRejecting a callback request Canceling an entry that is displayedEnding Saving Repertory Dialing Numbers on a Key Store/process on destination dial numberStoring a number for redialing Quit function without changeStoring a caller’s number or a number that has been dialed Storing any numberDialing with repertory keys Telephone settings Adjusting the ringer volumeAdjusting the ringer pitch Setting the volume of the alerting toneAdjusting the angle of the display Adjusting the display contrastSelecting the language for user prompts displays Selecting a languageGroup call and pickup Making Calls Convenience FunctionsPicking up a specific call Incoming call on loudspeaker speaker call 2-way Taking a call in a hunt groupHaving the number of the called station displayed Using a call list missed calls Dialing/Making CallsActivating/deactivating stop voice calling Viewing the call logSpeed-dial Dialing a number from the call logDeleting an entry from the call log Dialing with individual speed dialing numbersUsing the mailbox Dialing with system speed dialing numbersRetrieval from mailbox Answering a callback requestDirect call to a colleague via loudspeaker voice calling Using the mailbox function optionalTerminating mailbox retrieval Using the call waiting function During a CallActivating/deactivating call waiting Answering the waiting callUsing the switchover button Waiting callToggling ConsultationRe-indication Group park and retrieval of callParking the call Retrieving the callStation controlled conference Setting up a conference Setting up a conference from a consultation callSetting up a conference from a waiting call Starting a conference from a single callCalling and adding another user Expanding the conferenceExpanding the conference from a consultation call Accepting a waiting call and adding it to the confer- ence Transferring the conferenceDisconnecting the last member added During the conferenceViewing member information Putting the conference on holdEntering commands with tone dialing Dtmf suffix dialing System-wide parking Parking a call automatically and taking it at a later dateParking Taking a parked callParking via the keypad Parking a call manually and then taking it at a later dateParking via a repertory key Taking a parked call Via the keypadVia the repertory key Via system parking only for telephones with no displayAutomatic parking Parking is not possibleManual parking Camping on a colleague’s call If You Cannot Reach a DestinationOverriding a colleague’s call intrude Using HiPath 4000 as an intercommunication system System-wide voice calling Voice calling to a variable destinationVoice calling in a group Voice calling to a fixed destinationVoice calling to a fixed destination using repertory key Two-way voice calling to a variable destinationAnnouncement to all members of a line group Using call forwarding System call forwardingCall forwarding via code numbers Call-forwarding via call-forwarding key Programming and activating call-forwardingActivating fixed call-forwarding Deactivate call-forwardingSwitching fixed call forwarding on again Switching off fixed call forwardingClearing fixed call forwarding Delayed call-forwarding Forwarding calls for a different terminalCompleted? Save? Checking/deactivating call forwarding for another telephone To checkChecking/deactivating call forwarding for fax, PC or busy Changing call forwarding for another terminalSaving individual speed dialing numbers Saving Functions AppointmentsSaving a function on a key Appointments Function Creating timed remindersCancelling a saved reminder Timed remindersSetting up a project call Making project callsCall duration display cost display Private Sphere/Security Activating/deactivating do not disturbSuppressing your number on called party’s display Malicious call holdingPreventing unauthorized dialing Locking your telephoneEnabling the telephone again Using a different telephone in the same way as your own Using Other FunctionsIdentifying yourself with PIN and dialing Deactivating identification at the other telephone Entering the PIN for your own HiPath 4000 systemDialing after successful identification Call forwarding follow me after successful identificationMaking multiline calls Using line keysPrimary line Preview Different states of line key lampsActivating the preview function Deactivating the preview functionTaking calls in the order offered Taking calls on line keysTaking calls with priority Via the program/service key With the Ringer Cutoff key configuredActivating/deactivating ringer Dialing with automatic line seizure Dialing with line keysDialing with selectable line seizure Identifying the line used With the Show Used Line key configuredAlternating between different lines With automatic privacy configured With the privacy key configuredEnding a call on a line key Allow bridgingPreventing bridging Terminating a connection on a line keyHolding a call on a line key exclusively and retrieving it Holding a call on a line key and retrieving itPlacing on hold Forwarding calls for lines Picking up a held callWith the call forwarding key Feature settings? Call forwarding? Activate? Cancelling the station fixed call forwarding destination Deactivating call forwarding for a lineLamp statuses of direct station selection DSS keys Making a call to the executive/secretaryLamp is not lit the secretary is not making a call Lamp is lit the secretary is making a callTaking a call for the executive during a call in progress Taking a call for the executive in the secretary’s officeTerminating the call returning to the first call Forwarding calls directly to the executive Extending a call to the executiveTaking a call on the executive’s telephone Parking a call at the first telephone Retrieving a call at the second telephoneActivating/deactivating call waiting for executive To activate deputy Using the call signal functionTo deactivate deputy Calling a station directly Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Lamp is lit the user is making a callPrecondition a hunt group has been configured in the team Checking the telephone Checking its functionalityChecking the assignment of functions to keys Labeling, documentation and accessories Labeling Key Fields not used in USDocumentation Attaching a Station Number Label not valid for USTroubleshooting Advice for usersCare of the telephone Possible cause Dealing with error messages on the displayPossible response Who to contact if a problem occurs Index Call103 Page Important functions at a glance Making a callSwitching telephone off/on again to make a call Checking call listMaximum Service Menu functions available Handsfree conversingRef. No. A31003-H8400-B412-1-7619